Customer Ratings & Reviews
- Model:
- Q425MA-U71TB
- SKU:
- 6568761
Rating by feature
- Battery Life
Rating 4.6 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the Zenbook 14's battery life, screen quality, lightweight design, and performance. Many appreciate its portability and the ample RAM. However, some users have noted issues with heat generation, the limited number of USB-C ports, and occasional keyboard or speaker problems.
This summary was generated by AI based on customer reviews.
Great macbook competitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, does everything a macbook can do and more with similar build quality
I would recommend this to a friendAsus wonderful laptop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased one laptop for my daughter for college. It was such a great device i purchased two more for my wife and son. Best product for the money and runs great
I would recommend this to a friendNew Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the service at Best Buy. I was originally going to Office Depot and their customer service was horrific.
I would recommend this to a friendthump up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ASUS - Zenbook 14 OLED 14” WUXGA Touch Laptop, Intel Core Ultra 7 - Intel Evo Edition - 16GB Memory - 1TB SSD - Jasper Gray Overall rating Excellent
I would recommend this to a friendReliable. Purchased 3 this year for new hires!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the third time I have purchased this laptop. It is what I purchase for new employees to use as their company laptop. It's served each employee well!
I would recommend this to a friendJohnp
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop was the correct purchase for my needs. The staff was also very helpful in my selection.
I would recommend this to a friendSatisfied
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my sister for her first year in college, and so far I haven't heard her complain. That being said, she doesn't have heavy work load to do so I don't know how this would perform with other types of students.
I would recommend this to a friendGreat working tool
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as an early gift to myself. Man this thing is a beast. Handles all of my workload with ease and have immense storage. The capability is great
I would recommend this to a friendOne satisfied customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn't sure what laptop to get but I knew I wanted one with a lot of storage. The guy in the store helped me make the choice of getting this one and I have been satisfied with it since then. I love everything about it.
I would recommend this to a friendService
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop has a great configuration at a great price. BestBuy techs have a good knowledge about the products they sell. The service is great. The manager guided me through their membership process and the benefits.
I would recommend this to a friend- Pros mentioned:Battery life
OLED Asus Zenbook Laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very sleek design and gorgeous OLED screen with deep black levels. Battery life is also very impressive. The missing star is for the small chip mark to the right side of the keyboard
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you for sharing your experience with the laptop, and we apologize for the problems you've encountered. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase an enjoyable one. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. We appreciate your feedback which our Product team will review. If you require any further assistance, don't hesitate to get in touch with our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2404011008-0004" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Great student laptop
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for students! One of the nicest laptops you can buy for this price point,
I would recommend this to a friendReally Good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The spec. of this laptop is goodd. After using 2 months i can suggets this laptop to my friends.
I would recommend this to a friendGreat laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got an open box item. Been using for 3 months now. Performance is topnotch $INTC lets go!
I would recommend this to a friendHp
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this laptop long hours nice touch screen 360 degrees rotating
I would recommend this to a friendPowerhouse
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. Everything works better than expected and is very fast in response to commands and opening applications.
I would recommend this to a friendWork from home laptop
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great for a work from home laptop. It’s fast and the keys click nicely.
I would recommend this to a friendBest Buy of Electronics Goods
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased ASUS laptop of latest version. Best Buy shop has wide varieties of any products to choose from the shelf. Right place for purchase of electronic good at a readonable price. Good customer services by their trained staff.
I would recommend this to a friendGood for the price
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop. I've been using it for school and playing some games. Probably not the go to for high end games but other than that has no issues.
I would recommend this to a friendLaptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit operated very well, but I returned it as i decided the 14" screen was too small for my needs.
I would recommend this to a friend