Customer Ratings & Reviews
- Model:
- Q425MA-U71TB
- |
- SKU:
- 6568761
Customer reviews
Rating 4.6 out of 5 stars with 769 reviews
(769 customer reviews)Rating by feature
- Battery Life4.6
Rating 4.6 out of 5 stars
- Speed4.7
Rating 4.7 out of 5 stars
- Display4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the Zenbook 14's battery life, screen quality, lightweight design, and performance. Many appreciate its portability and the ample RAM. However, some users have noted issues with heat generation, the limited number of USB-C ports, and occasional keyboard or speaker problems.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Good Latop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop, except it only has Face ID sign in. I miss fingerprint readers.
I would recommend this to a friendRated 5 out of 5 stars
Computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like my computer the color of pictures is very good most of all love the services area at Tulsa hills that helped with set up for me to enjoy my computer even more
I would recommend this to a friendRated 5 out of 5 stars
Lightweight and fast
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's lightweight, fast, and lots of storage space.
I would recommend this to a friendRated 5 out of 5 stars
Great Laptops!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for college student. Good features for the price.
I would recommend this to a friendRated 5 out of 5 stars
Solid specs with OLED display
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great specs on an affordable Win11 operating system. Another quality ASUS product.
I would recommend this to a friendRated 5 out of 5 stars
Love it!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my college studies! I would recommend this 10/10!
I would recommend this to a friendRated 5 out of 5 stars
Great laptop.. wouldn't trade it for the world
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop fast internet connection great memory space. My very first question so it was perfect choice.
I would recommend this to a friendRated 3 out of 5 stars
Has buzz noise.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted to keep this laptop, but it has an electrical buzz or crackling noise coming from underneath the laptop, and you can hear it when it is quiet around you. It also gets louder when you use the laptop while charging. Seems like it's pretty common due to other reviews. Couldn't stand the noise and had to return it. Got a Lenovo laptop instead with no issues.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We sincerely apologize for the noise issue you've faced with the notebook and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to purchase can be important, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our Product Team for review.
Although you have returned the notebook, we do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at customerloyalty@asus.com and include the case number "N2404011008-0012" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
best 14' laptop so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best 14' laptop so far, even better if you may get it below $700 ! The screen would be the best if can be 2.8k but it is ok now for WUXGA. wish it was 2-n-1 .
I would recommend this to a friendRated 5 out of 5 stars
Perfect For Everyday Use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the money! Just perfect for what I need, and what my budget is.
I would recommend this to a friendRated 5 out of 5 stars
Excellent laptop
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So beautiful, fast, lots of ports, touch, beautiful oled
I would recommend this to a friendRated 5 out of 5 stars
Great laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great small notebook laptop. The glossy OLED screen is a high quality display. Great laptop for traveling.
I would recommend this to a friendRated 5 out of 5 stars
Great Laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop, checks off all the boxes in terms of specs
I would recommend this to a friendRated 5 out of 5 stars
Fast laptop
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s so fast laptop. I like it. I am very recommend it
I would recommend this to a friendRated 5 out of 5 stars
Great toy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wery good for this budget. beautiful display and good sound and body quality
I would recommend this to a friendRated 5 out of 5 stars
Its amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best laptop i ever buy. Its help may my work easy
I would recommend this to a friendRated 4 out of 5 stars
Asus zen laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good laptop. Bigger than 13 inches other laptop . Best price for a good overall laptop . Fair weight to carry . Generous memory in the one terabyte.
I would recommend this to a friendRated 5 out of 5 stars
Love my new computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent computer. Affordable price, it’s modern and sleek, exactly what I was looking for.
I would recommend this to a friendRated 4 out of 5 stars
Great multitasking laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected. Quick start up with facial recognition. Large storage space. Hinge is sturdy.
I would recommend this to a friendRated 5 out of 5 stars
Comment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop.would recommend to buy it for anyone looking to purchase a new laptop
I would recommend this to a friend











