Customer Ratings & Reviews
- Model:
- Q415MA-U5512
- SKU:
- 6568759
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Speed
Rating 4.5 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers express satisfaction with the Zenbook 14's vibrant screen, long battery life, and lightweight design, praising its performance for everyday tasks. However, some users cite concerns regarding the limited RAM and potential for the device to become warm during use. A few also mention a limited number of ports as a drawback.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance, Portability
Please get the 16gb of ram
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved that it was so light and the display was beautiful, but with 8 gb of ram it’s not worth getting. Please get the 16gb of ram because when I was using it with 8gb of ram I had one program open and a few tabs in the Microsoft edge browser and it was using 7.0-7.45 of ram out of 16gb. Like really, when I went back to try and get the 16 gb of ram version the sale was over and I just got something else….
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you for sharing your feedback on the notebook. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Our top priority is providing our customers with a high level of satisfaction, and we'll forward your feedback to our Product Team for review.
Although you have returned the unit, we do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2404041952-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect little laptop love it. Works good for what I bought it for.
I would recommend this to a friend - Pros mentioned:Overall performance
New computer open box
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer. Works well with design space and paxillion image converter. Touch screen is helpful as well.
I would recommend this to a friend ASUS Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had ASUS before and I am happy with it again
I would recommend this to a friend- Pros mentioned:Overall performance
Great computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great!! I needed something that isn’t used a lot but when needed something that works fast!!!
I would recommend this to a friend Good little laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a powerhouse based on specs. However if you can live with the beautiful screen and your tasks aren’t gaming or super intensive, this can be a good option for you.
I would recommend this to a friendLaptop
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. So easy to use and love the touch screen.
I would recommend this to a friend- Pros mentioned:Processor speed
Great laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great speed, fantastic screen, excellent speakers. Very nice looking laptop and a great buy at $549.00
I would recommend this to a friend - Pros mentioned:Battery life
Recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect sale price, fast and portable. Battery life is great. 6 hours in YouTube. Full blast.
I would recommend this to a friend - Pros mentioned:Overall performance
In love with my lap top
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great buy, I had no issues with my lap top, great buy
I would recommend this to a friend - Pros mentioned:Overall performance
Great product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Works well. Quality is perfect. ASUS is reliable
I would recommend this to a friend - Cons mentioned:Memory
Overall good computer but not what I needed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good computer and screen size but ended up exchanging for a different one due to insufficient memory and lag
I would recommend this to a friend - Pros mentioned:Overall performance
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this laptop works amazing really like everything abt it.i get everything get done
I would recommend this to a friend - Pros mentioned:Portability
Great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, very portable and slim sleek look. Highly recommend
I would recommend this to a friend My New Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice, touch screen, small just what I've always wanted. Storage capacity is great.
I would recommend this to a friend- Pros mentioned:Overall performance
Super Neat Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic laptop. Great display. Does everything I need it to. Would highly recommend.
I would recommend this to a friend - Pros mentioned:Overall performance
Great laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. Amazing deal at best buy. Very smooth pickup
I would recommend this to a friend - Pros mentioned:Overall performance
love my zenbook!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfect machine so far! no complaints and works as advertised.
I would recommend this to a friend Great Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When my old laptop was determined to be unrepairable, I figured I was looking at $1200 plus to replace. The AZUS Zenbook 14 dose everything I need and with a promotion it cost much less.
I would recommend this to a friend- Pros mentioned:Overall performance
Ms
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The associate was very helpful and knowledgeable about the product and what I needed!
I would recommend this to a friend