Customer Ratings & Reviews
- Model:
- Q415MA-U5512
- SKU:
- 6568759
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Speed
Rating 4.5 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers express satisfaction with the Zenbook 14's vibrant screen, long battery life, and lightweight design, praising its performance for everyday tasks. However, some users cite concerns regarding the limited RAM and potential for the device to become warm during use. A few also mention a limited number of ports as a drawback.
This summary was generated by AI based on customer reviews.
Best Buy purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The member of the Geek Squad who waited on us was very helpful and knowledgeable.
I would recommend this to a friendThe most amazing laptop
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is an incredible laptop. The screen resolution is so amazing. You won’t regret for the purchase
I would recommend this to a friendGreat laptop, does everything we need it to do
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gets the job done! Great computer, does everything I need it to do. Reliable and efficient
I would recommend this to a friendNeeds 16GB
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is quite amazing for its screen, weight and stability. The only issue is the minimal 8GB Ram which does slow things down and limits the number of windows.
No, I would not recommend this to a friendDecent laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bery slick decent laptop but if you open multiples taps it tends to slow down . For more poweful users get the 16GB RAM
I would recommend this to a friendASUS zenbook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer! I use it for school and have zero complaints.
I would recommend this to a friendBest laptop ever
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works seamlessly and can run multiple applications. Great for work
I would recommend this to a friendGreat Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for everyday use and not too expensive!
I would recommend this to a friendNew Asus laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Hiram store’s associate Jason did an excellent job, helping me compare the specs of my old Asus compared to this one. Store managers Kenietta and Marcia are doing an awesome job!
I would recommend this to a friendPerfect for what I need.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for what is needed for and will recommend to anyone
I would recommend this to a friendGreat Present
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good! Got it as a Christmas present for girlfriend and she absolutely loved it. Great OLED screen with crisp picture.
I would recommend this to a friendGreat purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a great laptop! Had everything I needed plus more.
I would recommend this to a friendGreat computer, great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the first time I own an Acer laptop and I am loving it do far!
I would recommend this to a friendLaptop buying is easy at best buy.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop buying was easy, the staff was helping a lot, also at checkout station they got us a good deal. Overall loved it
I would recommend this to a friendZenbook
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I'm pleased with the ASUS Zenbook. I mainly use for email and internet.
I would recommend this to a friendDave's laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can use it anywhere in the house and away while campinh
I would recommend this to a friendGem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light weight ,i like back lite. Very nice looking .
I would recommend this to a friend- Pros mentioned:Weight
Light weight. Good for light usage.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far seems good. Maybe a little slow when running any adobe programs. Light weight. Battery life isn't the best.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear TTSS,
Thank you for sharing your feedback on the ASUS Zenbook 14, and we apologize for the slow performance and battery life issue. To troubleshoot the issues described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to investigate the problem further.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2404027834-0008" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - System is running slowly - https://www.asus.com/support/faq/1042398/
[Windows 11/10] Troubleshooting - Short Battery Life (Rapid Battery Drain) - https://www.asus.com/support/faq/1043914/#A4
Fast, and beautiful OLED screen
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful laptop. OLED screen is spectacular to look at and watch videos on. 8Gb is plenty fast for >5 tabs on Firefox.
I would recommend this to a friendBest OLED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thie is probably one of the best OLED laptops that I have bought. I bought it on sale for $550 and then got an additional $100 off. The screen is really beautiful and the speakers are excellent.
I would recommend this to a friend
