Customer Ratings & Reviews
- Model:
- Q415MA-U5512
- |
- SKU:
- 6568759
Customer reviews
Rating 4.6 out of 5 stars with 353 reviews
(353 customer reviews)Rating by feature
- Battery Life4.7
Rating 4.7 out of 5 stars
- Speed4.5
Rating 4.5 out of 5 stars
- Display4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers express satisfaction with the Zenbook 14's vibrant screen, long battery life, and lightweight design, praising its performance for everyday tasks. However, some users cite concerns regarding the limited RAM and potential for the device to become warm during use. A few also mention a limited number of ports as a drawback.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Processor speed
Rated 3 out of 5 stars
returned it and replaced it b/c i loved it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its really fast and bright lab top. however its sound system stopped to work about two months after the purchases it. just returned and replaced the same one. its the best notebook computer for $$.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Peter K,
We're sorry to hear that the speakers on the notebook stopped working and we apologize for the inconvenience caused. What you've experienced was not intentional or representative of our brand. Having returned the notebook for a replacement, we hope that it will function normally for you and that you will enjoy using it.
We stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2404027834-0009" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Actually I bought an open box which is in good condition but I got the laptop with excellent condition thanks bestbuy
I would recommend this to a friendRated 5 out of 5 stars
Thanks bestbuy iloved
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks bestbuy thqjenbre rheje89r wjejrjrr4krer 4j4
No, I would not recommend this to a friendRated 5 out of 5 stars
Out with the old , in with the new!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. It replaced my old ASUS which was about 14 yrs old. It goes without saying "night and day difference "!!!! Didn't kniw what Id been missing .
I would recommend this to a friendRated 5 out of 5 stars
Slick and fast.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Slick and fast, outstanding quality laptop. ASUS never disappoints me. This unit's on premium level.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Great Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop overall. No issues so far. Wish it either had more ram or were upgradable.
I would recommend this to a friend Rated 5 out of 5 stars
New laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Because it's my first-ever laptop, I'm still trying to get comfortable with using it. It seems to be a good computer.
I would recommend this to a friendRated 5 out of 5 stars
Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for someone that is an occasional user of a laptop. The displaysize and simplicity of use is very important.
I would recommend this to a friendRated 5 out of 5 stars
Asus-Zenbook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like my laptop especially the lite keyboard
I would recommend this to a friend- Pros mentioned:Battery life, Oled quality, Portability
Rated 5 out of 5 stars
Absolutely Super In So Many Ways
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, I am very impressed with the Asus Zenbook 14 OLED laptop. Between the gorgeous display, the leightweight design, peppy speed, and long battery life, this is a winning package. Asus has the reputation of packaging together elements of a computer system that customers want at a great value. This system features Intel's 14th generation Ultra 5 processor with 8GB RAM and a 512 GB SSD. There is one USB-A port and two thunderbolt ports, plus an HDMI out and headphone jack. The Ultra processor is Intel's higher end offering, and the big difference between the 13th gen and 14th gen is not with regards to speed, but rather, for power management. These new processors, in short, use AI to determine which processors and cores tackle each task. For example, there is no need to use one of the non-efficiency cores for a low-priority or low computational task. Since the lowest power choice is used, this creates more efficient use of power and the battery life increases. And boy does it! I've used this laptop for over 8 hours with e-mail, web browsing, and other menial tasks and there was still plenty of battery left. With continual video transcoding, I got nearly 6 hours, which is amazing. The display is nothing short of beautiful with really nice color saturation, and the speakers are crisp with good volume and range. It also has excellent brightness, with a screen that is not overly "glossy." Video transcoding achieved about 45 fps, which is no imporovement over the 13th generation Intel chips with the integrated graphics, as expected. Note that moving up to the Ultra 7 with 16GB RAM brings Intel's ARC integrated graphics, which is a step up from the Iris graphics. The keyboard has nice feel and it backlit, and the camera has great resolution and color. I also like the MyASUS app, as it keeps track of necessary updates and provides nice data on the performance of the laptop. I am an avid moutain biker and find myself carrying a computer on my two wheels quite a bit. Therefore, I appreciate that (including the power supply), the weight of the complete system is about 3 pounds 5 ounces. The 14 inch size fits in my backpack easily and without bulk. I highly recommend this laptop for a lot of reasons!
I would recommend this to a friend Rated 5 out of 5 stars
I love their costumer service
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really liked the product that we bought. Customer service workers are amazing.
I would recommend this to a friend- Pros mentioned:Battery life
Rated 4 out of 5 stars
Happy Purchaser
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Powerful for my needs and good battery life. Very smooth typing experience
I would recommend this to a friend Rated 5 out of 5 stars
Great Pirchase
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this laptop! Delivery was fast and the Best Buy employees were very helpful when I was trying to figure out which one I wanted.
I would recommend this to a friendRated 5 out of 5 stars
ASUS LAPTOP -- GREAT
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very happy with my new ASUS laptop. Service at Best Buy was fantastic while I was figuring out which one I wanted.
I would recommend this to a friendRated 5 out of 5 stars
Worth the price at Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just the right size laptop for outdoor work and data entry from drivers side of pickup. Functionality is excellent. Boots up quickly.
I would recommend this to a friend- Pros mentioned:Oled quality, Overall performance, Portability
Rated 5 out of 5 stars
Attractive, comfortable to use, very portable
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Asus Zenbook 14 OLED is a very nice laptop computer. I consider it a “small” laptop based on its 14-inch (diagonal) screen size. My workhorse laptop has been what I categorize as a “large” laptop based on its 17-inch screen. I take my laptop with me whenever I travel, and I’m looking forward to using a computer that fits better on airline seat fold-down trays among other situations. Setup was fast and simple as it usually is with new computers these days. You are led through a series of setup activities with many explanations that you can read or skip as you go. You’ll likely need or want to set up a Microsoft account, and ultimately you end up on a Windows 11 home screen. You are also given a chance to created an account with Asus for receiving updates and so forth. Even though the computer is now ready to go, and this process takes only about 10 or 15 minutes, the FIRST thing I do with any new computer is head to the Setting/Windows Update section and check for updates. Even though it initially says “you’re up to date,” I click on “check for updates,” anyway, and I’m rarely disappointed. The system rapidly identified no less than 41 updates of all types ranging from device drivers to feature enhancements to security upgrades. Installing all of this took perhaps another 15 minutes. THEN I felt ready to go. The keyboard is pleasant to use, and I found myself getting comfortable with it very quickly. The pressure required to activate a keystroke is neither too heavy nor too light, and I found the keys comfortably large for my large fingers with little chance of accidentally bumping an adjacent key. The built-in camera is excellent. I do a fair number of Zoom meetings from home, and this will be very handy. The screen itself, while not large as noted earlier, is very sharp and bright and excellent for viewing. The touchscreen works well, but I normally don't use touchscreens much because I end up constantly wanting to clean the fingerprints off of it. That's just me. Connectivity is minimal, which has become sort of the norm on laptops these days, especially small, thin ones like this one. There is one USB-2 port (the older style with the rectangular socket and where the plug has to be oriented properly), one microphone/headphone jack, and two “Thunderbolt” ports which function both as USB-C ports (the racetrack-shaped kind that can accept the plug oriented either way) or charging ports. Either of these ports can be used to charge the laptop using the included A/C adapter/charter. The instructions say to charge it initially for at least three hours before your first time using it powered only by the battery. As I said at the top, overall, this a very nice computer. Comfortable to use, lightweight, attractive in appearance, and with an excellent display. I expect to get much use out of it.
I would recommend this to a friend Rated 4 out of 5 stars
Great deal
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All around good laptop for work, school and browsing the internet quality feels nice would definitely recommend
I would recommend this to a friendRated 5 out of 5 stars
Thanks BB
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My dad loves his new laptop. Touchscreen is spot on, lighted keyboard is great. Salesman was very very helpful.
I would recommend this to a friendRated 5 out of 5 stars
Good for college
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter love is work well for her college classes highly recommended
I would recommend this to a friendRated 5 out of 5 stars
Laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product and productive time with the company and the family and work well for me
I would recommend this to a friend











