Customer Ratings & Reviews
- Model:
- Q415MA-U5512
- SKU:
- 6568759
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Speed
Rating 4.5 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers express satisfaction with the Zenbook 14's vibrant screen, long battery life, and lightweight design, praising its performance for everyday tasks. However, some users cite concerns regarding the limited RAM and potential for the device to become warm during use. A few also mention a limited number of ports as a drawback.
This summary was generated by AI based on customer reviews.
Worth the mkney
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great laptop for the money. While the screen is not 4k it’s honestly beautiful display
I would recommend this to a friendNew Asus laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Hiram store’s associate Jason did an excellent job, helping me compare the specs of my old Asus compared to this one. Store managers Kenietta and Marcia are doing an awesome job!
I would recommend this to a friendDecent laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bery slick decent laptop but if you open multiples taps it tends to slow down . For more poweful users get the 16GB RAM
I would recommend this to a friendThe most amazing laptop
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is an incredible laptop. The screen resolution is so amazing. You won’t regret for the purchase
I would recommend this to a friendNeeds 16GB
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is quite amazing for its screen, weight and stability. The only issue is the minimal 8GB Ram which does slow things down and limits the number of windows.
No, I would not recommend this to a friend- Cons mentioned:Ram
Ok but lacks some power
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall its an ok product i have hickups due to low availability of ram
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Saikrishna C,
We're sorry to hear that you're having issues with the laptop due to the memory, and we apologize for any inconvenience this may have caused you. To further investigate the problem you're experiencing, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2404027834-0014" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Great Present
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good! Got it as a Christmas present for girlfriend and she absolutely loved it. Great OLED screen with crisp picture.
I would recommend this to a friendLaptop buying is easy at best buy.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop buying was easy, the staff was helping a lot, also at checkout station they got us a good deal. Overall loved it
I would recommend this to a friendGreat Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for everyday use and not too expensive!
I would recommend this to a friendFast, and beautiful OLED screen
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful laptop. OLED screen is spectacular to look at and watch videos on. 8Gb is plenty fast for >5 tabs on Firefox.
I would recommend this to a friendGreat purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a great laptop! Had everything I needed plus more.
I would recommend this to a friendLight weight. Good for light usage.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far seems good. Maybe a little slow when running any adobe programs. Light weight. Battery life isn't the best.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear TTSS,
Thank you for sharing your feedback on the ASUS Zenbook 14, and we apologize for the slow performance and battery life issue. To troubleshoot the issues described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to investigate the problem further.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2404027834-0008" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - System is running slowly - https://www.asus.com/support/faq/1042398/
[Windows 11/10] Troubleshooting - Short Battery Life (Rapid Battery Drain) - https://www.asus.com/support/faq/1043914/#A4
- Pros mentioned:Battery life, Overall performance, PortabilityCons mentioned:Ram
Good Product
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a wonderful product at the discounted current rate and should be a best buy if one knows their requirements and the good along with the limitations of this laptop. To keep it simple, the good of the laptop lies in its current price point and the value it offers. The design is sleek and it is very lightweight. Being at just 14 inches, it can be easily put inside most cases and tugged along all day without a sweat. The display is better than simple HD but a rung below 4K but the OLED screen makes it look simply awesome. Somehow the strain on the eye is quite contained and the color saturation is at point and quite true. I did some fiddling with my photography software and was very impressed by the color science. It is on point with everyday use. The processor is commensurate with the expectations I had with this laptop and it does most things well. Regular multitasking is done without hiccups. Battery life is very good and I have averaged over 10 hours between each charge doing everyday tasks and streaming videos. The charging time to a respectable capacity is fast. Streaming is absolutely fine and the Harman Kardon speakers are crisp. The touchscreen is user friendly and can be easily handled. The 512 GB SSD is spot on and there is hardly any lag. On the other side, it has 8 GB memory which should be enough for most things but the RAM cannot be upgraded. The performance of fast programs might not be snappy enough and will drain the battery a little quicker. But then again, that is not the expectation of this laptop anyway. What I do not like is that there is no SD/Micro SD card slot. Overall, this is a very good laptop at the current price and is highly recommended.
I would recommend this to a friend The best prices
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is so easy. The prices is the best prices.
I would recommend this to a friendfirst time laptop owner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying my laptop, user friendly as a senior that is very important..
I would recommend this to a friendLaptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Daughter need a new laptop for school, and this was on sale. She loves it.
I would recommend this to a friendGreat Deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Computer Great price. Never expected to like windows.
I would recommend this to a friendGreat for the prize
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the prize, I bought it for regular tasks and watch series and it’s totally worth it
I would recommend this to a friendValue for business
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop value for simple business use. Does everything I need it to.
I would recommend this to a friendLOVE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love everything about it so far. I use for sending and printing invoices & creating banners through canva. It has made my life so much easier!
I would recommend this to a friend