Customer Ratings & Reviews
- Model:
- Q415MA-U5512
- SKU:
- 6568759
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Speed
Rating 4.5 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers express satisfaction with the Zenbook 14's vibrant screen, long battery life, and lightweight design, praising its performance for everyday tasks. However, some users cite concerns regarding the limited RAM and potential for the device to become warm during use. A few also mention a limited number of ports as a drawback.
This summary was generated by AI based on customer reviews.
great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ASUS - Zenbook 14 OLED 14” WUXGA Touch Screen Laptop - Intel Core Ultra 5 with 8GB Memory - 512GB SSD - Jasper Gray
I would recommend this to a friendvery good laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An excellent laptop for the price, helps you with office jobs and excellent biscuits, very good buy worth it.
I would recommend this to a friend- Cons mentioned:Heat dissipation
Gets very HOT!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have this laptop for four months. I only use it for normal daily tasks, such as surfing the internet, emails, watching youtube, and Word/Excel. Nothing extreme. This laptop gets HOT every single time within a few minutes. When I say HOT, I mean HOT. I don't use it for any intense applications or never play games on it. My other work laptop with another brand never gets this heated. Would not recommend.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Alfred,
We regret to learn that you are experiencing overheating issues. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2405037042-0007" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
FAQ: Troubleshooting - Overheating and Fan issues https://www.asus.com/support/faq/1015064/
Good for school.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price, good for high school student and good size.
I would recommend this to a friendProudly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On time and good condition good notifications for track very good jod
I would recommend this to a friendIt’s good school laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything good except language settings. I couldn’t change it to other language typing keyboard
I would recommend this to a friendAmazing BB
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing laptop, timely delivered, Thanks BestBuy.
I would recommend this to a friendReview
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Performs fairly well for intened purpose. Don't feel it's value is worth the cost though.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Gin S,
Thank you for sharing your feedback on the laptop. We understand that you don't agree with the product's price and apologize for this inconvenience. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase an enjoyable one. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. We appreciate your feedback which our Product team will review. If you require any further assistance, don't hesitate to get in touch with our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2404027834-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Oled quality
good lap top
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my eyes are bad so i returned it for a oled sceen model
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Droid,
Thank you for sharing your comments regarding the ASUS Zenbook 14. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. We are committed to providing our customers with the highest-quality products and we will forward your review to our Product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2404027834-0007" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Great Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exciting having a new laptop. It's been quite easy to learn, even though my older one is many many years old.
I would recommend this to a friendEasy to use!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So easy to activate, love this Asus Zenbook 14 OLED.
I would recommend this to a friendGreat computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer. Very simple and easy to use for all my basic needs.
I would recommend this to a friendAsus zenbook
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This model is really good and helped me to solve my assignments
I would recommend this to a friendAverage product and decent price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its average product for decent price, there are other better product on similar price range
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Puman,
Thank you for sharing your feedback on the ASUS Zenbook. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. Your feedback is greatly appreciated and will be passed to our Product Team for review.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2404027834-0005" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Great Experience
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great selection. Quick delivery. Heading back for another purchase this weekend.
I would recommend this to a friendGreat computer for our son's school.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer for high school student that wants more than a chrome book.
I would recommend this to a friendAll I wanted
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great graphics card. Has enough to game the way I like it. Also house business is an easy transition.
I would recommend this to a friendservice good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.pick up experience is nice. Did not wait a lot of time.
I would recommend this to a friendgood price
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always chosen asus. and best buy make good server
I would recommend this to a friendPerfect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect computer beautiful screen and good autonomy
I would recommend this to a friend