Customer Ratings & Reviews
- Model:
- Q415MA-U5512
- SKU:
- 6568759
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers express satisfaction with the Zenbook 14's vibrant screen, long battery life, and lightweight design, praising its performance for everyday tasks. However, some users cite concerns regarding the limited RAM and potential for the device to become warm during use. A few also mention a limited number of ports as a drawback.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Performance
Good laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s fast it’s nice for the price Gets my work done. It’s a combination of sleek and performance.
I would recommend this to a friend Great little travel companion
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great, lightweight computer that is perfect for travel or home use. I purchased it to replace an older, smaller Dell which could not be upgraded due to its age. So far I'm very pleased with my purchase!
I would recommend this to a friendGreat Work or Student Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great basic laptop, plenty of horsepower for most office tasks. Very lightweight and looks nice. Perfect as a work computer or for a student.
I would recommend this to a friend- Pros mentioned:Battery life
Asus Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome laptop! It is very fast and battery last about 2 days without any excessive usage. Besides web browsing and word doc.
I would recommend this to a friend - Pros mentioned:Screen quality
Great unit
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice, economical laptop. I am not a gamer or adobe shop. This is a good laptop for Microsoft Office Suite word documents and research for school. I purchased on sale and happy. The only con is not being 2-n-1.
I would recommend this to a friend - Pros mentioned:Weight
Highly recommend
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for college. Perfect size and it's pretty light too.
I would recommend this to a friend - Pros mentioned:Performance
Great Laptop!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is honestly amazing does everything I wanted it too!
I would recommend this to a friend ASUS laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this new laptop to replace an old Asus that was getting older and slow. Very pleased with this new model. Did have to call support. Had no sound. They took control on line, made some setting changes and it works great now.
I would recommend this to a friend- Pros mentioned:Battery life
Perfect for school
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for what we are using it for. The computer battery life is awesome.
I would recommend this to a friend - Pros mentioned:Screen quality
Built Well and Fast
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing build quality, a great laptop for school or other items. The OLED screen is also amazing!
I would recommend this to a friend Great Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When my old laptop was determined to be unrepairable, I figured I was looking at $1200 plus to replace. The AZUS Zenbook 14 dose everything I need and with a promotion it cost much less.
I would recommend this to a friend- Cons mentioned:Heat
Asus Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gets very hot! I also wish they advised me to purchase an adaptor to plug in my mouse and printer.
I would recommend this to a friend Larry
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.expellant and meets my needs it is a perfect fit for me and it works great I would recommend the ASUS to other as I have had other laptop computers, the ZENB00k IS really a good buy
I would recommend this to a friend- Pros mentioned:Screen quality
Laptop
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. So easy to use and love the touch screen.
I would recommend this to a friend - Pros mentioned:Screen quality
Nice computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my wife she loves it good size very good screen she works on her Google documents and spread sheets
I would recommend this to a friend computer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product quality is consistently outstanding, exceeding my expectations every time.I was completely impressed with their professionalism and customer service.
I would recommend this to a friendNo complaints
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really good bang for your buck computer. Feels well built, looks great and at a cost point that is below what you would expect for some of the specs. My only wish is it flipped flat into a tablet.
I would recommend this to a friendGood Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using Asus computers for at ten years and I have real good sevice with Asu?
I would recommend this to a friendWorth the purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good and worth purchase.My daughter loves to use this laptop every day for her school work. It is easy in her eyes. I am very happy about this product.
I would recommend this to a friend- Pros mentioned:WeightCons mentioned:Ram
Please get the 16gb of ram
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved that it was so light and the display was beautiful, but with 8 gb of ram it’s not worth getting. Please get the 16gb of ram because when I was using it with 8gb of ram I had one program open and a few tabs in the Microsoft edge browser and it was using 7.0-7.45 of ram out of 16gb. Like really, when I went back to try and get the 16 gb of ram version the sale was over and I just got something else….
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you for sharing your feedback on the notebook. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Our top priority is providing our customers with a high level of satisfaction, and we'll forward your feedback to our Product Team for review.
Although you have returned the unit, we do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2404041952-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support