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Customer reviews

Rating 4.8 out of 5 stars with 166 reviews

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  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 166 reviews
  • Rated 5 out of 5 stars

    My computer purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Asus laptop!! Perfect laptop for me! I had not heard of Asus before I was in the market to buy one. And when I started looking and comparing ASUS continued to get rave reviews!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Lap top computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Light weight generous screen will suite my needs well

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Linda M,

      Thank you for your feedback on the ASUS UX3405CA laptop. We're glad to hear that its lightweight build and expansive display suit your needs. We hope the device continues to perform reliably and that you enjoy your experience using it.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2505019960-0012" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for a regular user. For sure a great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reveiw

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good laptop, battery runs out semi-fast when running specific games.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gorgeous Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks way more expensive than it was. I did end up doing a clean install of Windows 11 to get rid of preinstalled bloat which immediately made the laptop better. I can't speak to longevity as it's only been about a month, but I absolutely love everything about it right now.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop fast its alot faster thenthe one at work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ASUS Zenbook 14 was the perfect choice for our son for college. Powerful and lightweight.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Zenbook 14

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for sale in Best Buy, really satisfied in how's working.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for light users but not really what I needed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good budget friendly option if you’d just be doing basic to medium demand tasks. For me it was too slow for data analytics tasks which I mainly bought it intending to use it for

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear ChristyE,

      Thank you for sharing your experience with the ASUS UX3405CA Laptop. We’re glad to hear that you found it to be a good budget-friendly option for basic to medium-demand tasks. However, we sincerely apologize that the device did not meet your expectations for data analytics work, which was your primary intended use.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2505019960-0020" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to thank the salesperson he was very instrumental in my purchase because of his knowledge and lisy to what I wanted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, good size, i liked,....................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer Service was excellent and very happy with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    light weight perfect for college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is very light weight and is perfect for my son to use in college.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a-lot to like between the specs and the reviews i saw on line that gave it high marks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Productively nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and convenient ,nice screen display and perfect for anyone into gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer was much easier to use than the HP I purchased 6 months prior. I recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek, lightweight laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am enjoying my new laptop and looking forward to learning more of its features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop heaven

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience shopping at Best Buy for a laptop. Sales team was exceptional explaining all the benefits, providing comparisons with other brands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Asus

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great knowledgable staff and very helpful! Always learn a lot while there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is good at computing things. I couldn’t believe it.

    I would recommend this to a friend