The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 155 reviews
Rated 5 out of 5 stars
It’s a computer
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This computer is good at computing things. I couldn’t believe it.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Its a great computer, i dont have very many qualms with it, but I do think it could have a better battery life. It feels like it gets low fairly often.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent hardware and display, but the windows 11 seems to be crashing once in a while for no explicable reason. Maybe something to do with Asus driver support or preinstalled programs? Tried getting rid of multiple programs but nothing seemed to get rid of the problem permanently. Only happened a few times a week, but still enough to be a big annoyance while working.
Thank you for your feedback regarding the ASUS UX3405CA laptop. We're glad to hear you’re satisfied with the hardware and display, but we’re sorry to learn about the Windows 11 crashes you've been experiencing.
To help resolve this issue, we recommend reviewing the steps in the troubleshooting guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2505019960-0009" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Resolving System Error Messages or Unresponsiveness (Freeze/Black Screen/White Screen during usage) - https://www.asus.com/support/faq/1038855/
Rated 5 out of 5 stars
Asus Zenbook
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall experience has been great. A bit of getting used to but was great.
Thank you for your feedback on the ASUS UX3405CA laptop. We're glad to hear that its lightweight build and expansive display suit your needs. We hope the device continues to perform reliably and that you enjoy your experience using it.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2505019960-0012" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support
Rated 4 out of 5 stars
Excellent Display
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great Screen very fast for the size laptop nice build
This reviewer received promo considerations or sweepstakes entry for writing a review.
This laptop is elegant. It’s super thin and the screen is basically the entire width and length of the clamshell. While I did not do any durability tests, Asus mentions this laptop meets the MIL-STD 810H military standards so that’s very promising. The keyboard is satisfyingly clicky but not loud. The keyboard is also backlit which is great if you are using it in a dark environment. The touchpad is huge which is super convenient and it feels really responsive to my inputs. There is a built in camera you can use for video chatting or recording. It has windows hello built into it which allows you to unlock your computer with your face which is super convenient. The battery life is a claimed 18 hours which is excellent for all day use. It charges quickly and I had no issues with battery life while I was using it.
Speaking of design and the screen, this display is great. It has a 14-inch screen which I found to be plenty large for this type of device. It’s OLED which offers great contrast. It’s also touchscreen which helps with ease of use. It has 1920 x 1200 resolution which is great for the display’s size. It has 500 nit peak brightness which allows it to be operable in basically all indoor lighting conditions and some outdoor lighting conditions. Also, it has a 60hz refresh rate which makes the screen look good for high motion things (like videos). In terms of input/output, It has Thunderbolt 4, USB 3.2, and HDMI 2.1, which are all modern standards. Side note, I appreciate that the laptop is charged using Thunderbolt 4 as it’s really quick and also offers flexibility for charging with a universal standard. The speakers are Harman/Kardon and are Dolby Atmos speakers. They sound great and offer a wide range of sound considering their form factor.
This laptop is powerful. It has an Intel Core 7 Ultra processor, an Intel Arc GPU, and 16 gb of memory. The processor and GPU support performed any tasks I threw at it. Productivity applications like web-based applications, photo editing, and music production all had no issues running. The 16gb of memory is enough to have a number of tabs open in a web browser, or to run multiple applications. (side note: it's worth noting based on my googling the RAM is not user-upgradable as it is soldered onto the motherboard). The laptop includes 512gb of storage which I found to be more than enough for the data I wanted to store locally. It's fast storage too so read/write/load was all very quick. There seems to be a lot of co-pilot integration for this laptop, so between the powerful specs and the copilot button, this seems like it will be good for a while to use AI features.
Overall this is a great computer that I would recommend to anyone looking of a portable and powerful device.
Thank you for sharing your experience with the ASUS UX3405CA laptop. We're glad to hear you found it to be a good device overall, but we're sorry that the OLED display and text clarity didn’t meet your expectations. We appreciate your feedback and will pass it along to our product team for further review.
To help improve text sharpness on OLED screens, we recommend reviewing the steps in the FAQ guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2505019960-0014" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have always been pleased with Asus products. This laptop is no exception. It's light. It's fast. It feels like a quality built machine. Whenever I get a new device, I always charge it first and do any available updates. My next step is install a different browser than edge. This time I decided to give edge a chance. It's really not a bad browser. I'm quickly becoming a fan of copilot. It makes me more productive. Let's talk about the hardware though. The RAM is 16GB and is adequate for most situations. The SSD is 512GB. It's also enough in most situations but there's cloud storage available everywhere. The display is bright and crisp. Colors are vibrant. The CPU is Intel Core Ultra 7. It's plenty fast for most for daily work and multitasking. I can't recommend this laptop for gaming but if you want to use this for work, you won't be disappointed. The keyboard is very responsive and I love that it's backlit. The touchpad is also very responsive. I love that when unpacking, there was a sticker on it with tips of new shortcuts. Volume on the left side scroll, brightness on the right. The top right diagonal swipe down and to the left opens ScreenXpert which is like a submenu with many computer settings easily accessed. I think my favorite part of this however is the battery life. I've used this laptop for hours and hours and have rarely charged it. I can take this to the shop and use it all day without having to take the charger. I also love how lightweight it is and it still feels like a well built, quality laptop. I've had zero issues with this laptop to this point and would definitely recommend to anyone looking for an all day work laptop.
Dear XunluL, We regret to learn that you are experiencing overheating issues. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device. We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2505019960-0011" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS. Best Regards, Schottky ASUS Customer Loyalty US Support FAQ-Troubleshooting - Overheating and Fan issues https://www.asus.com/us/support/faq/1015064/
Rated 2 out of 5 stars
Not that good
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pros: Build Quality, Keyboard
Cons-Screen is dim and looks blurry due to it being a touch screen OLED. The speaker's sound awful
Thank you for sharing your experience with the ASUS UX3405CA Laptop. We’re glad to hear that you are satisfied with the build quality and keyboard design. However, we sincerely apologize for the concerns regarding the screen brightness, display clarity, and speaker performance.
To help improve your experience, we recommend following the steps outlined in our FAQ guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2509015349-0008" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support