Customer Ratings & Reviews
- Model:
- UX3405CA-U7512
- |
- SKU:
- 11990122
Customer reviews
Rating 4.8 out of 5 stars with 174 reviews
(174 customer reviews)Rating by feature
- Battery Life4.7
Rating 4.7 out of 5 stars
- Speed4.7
Rating 4.7 out of 5 stars
- Display4.8
Rating 4.8 out of 5 stars
Rated 5 out of 5 stars
light weight perfect for college
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is very light weight and is perfect for my son to use in college.
This review is from ASUS - Zenbook 14 14" FHD+ OLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB RAM - 512GB SSD - Jasper Gray
I would recommend this to a friendRated 5 out of 5 stars
recommend
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is a-lot to like between the specs and the reviews i saw on line that gave it high marks.
This review is from ASUS - Zenbook 14 14" FHD+ OLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB RAM - 512GB SSD - Jasper Gray
I would recommend this to a friendRated 5 out of 5 stars
Productively nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Small and convenient ,nice screen display and perfect for anyone into gaming
This review is from ASUS - Zenbook 14 14" FHD+ OLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB RAM - 512GB SSD - Jasper Gray
I would recommend this to a friendRated 5 out of 5 stars
Good value.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Computer was much easier to use than the HP I purchased 6 months prior. I recommend.
This review is from ASUS - Zenbook 14 14" FHD+ OLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB RAM - 512GB SSD - Jasper Gray
I would recommend this to a friendRated 5 out of 5 stars
Sleek, lightweight laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Am enjoying my new laptop and looking forward to learning more of its features.
This review is from ASUS - Zenbook 14 14" FHD+ OLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB RAM - 512GB SSD - Jasper Gray
I would recommend this to a friendRated 5 out of 5 stars
Laptop heaven
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great experience shopping at Best Buy for a laptop. Sales team was exceptional explaining all the benefits, providing comparisons with other brands
This review is from ASUS - Zenbook 14 14" FHD+ OLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB RAM - 512GB SSD - Jasper Gray
I would recommend this to a friendRated 5 out of 5 stars
Love my Asus
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great knowledgable staff and very helpful! Always learn a lot while there.
This review is from ASUS - Zenbook 14 14" FHD+ OLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB RAM - 512GB SSD - Jasper Gray
I would recommend this to a friendRated 5 out of 5 stars
It’s a computer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is good at computing things. I couldn’t believe it.
This review is from ASUS - Zenbook 14 14" FHD+ OLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB RAM - 512GB SSD - Jasper Gray
I would recommend this to a friendRated 4 out of 5 stars
Happy with my purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great computer, i dont have very many qualms with it, but I do think it could have a better battery life. It feels like it gets low fairly often.
This review is from ASUS - Zenbook 14 14" FHD+ OLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB RAM - 512GB SSD - Jasper Gray
I would recommend this to a friendRated 5 out of 5 stars
14 inch laptop- very responsive
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent. Good value- the laptop was less than 1k which was my goal. Checks all boxes
This review is from ASUS - Zenbook 14 14" FHD+ OLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB RAM - 512GB SSD - Jasper Gray
I would recommend this to a friendRated 5 out of 5 stars
Asus Zenbook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall experience has been great. A bit of getting used to but was great.
This review is from ASUS - Zenbook 14 14" FHD+ OLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB RAM - 512GB SSD - Jasper Gray
I would recommend this to a friend- Pros mentioned:Screen quality
Rated 2 out of 5 stars
Not that good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: Build Quality, Keyboard Cons-Screen is dim and looks blurry due to it being a touch screen OLED. The speaker's sound awful
This review is from ASUS - Zenbook 14 14" FHD+ OLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB RAM - 512GB SSD - Jasper Gray
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you for sharing your experience with the ASUS UX3405CA Laptop. We’re glad to hear that you are satisfied with the build quality and keyboard design. However, we sincerely apologize for the concerns regarding the screen brightness, display clarity, and speaker performance.
To help improve your experience, we recommend following the steps outlined in our FAQ guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2509015349-0008" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Main (Internal) Display problem -  https://www.asus.com/support/faq/1015072/
[Windows 11/10] Troubleshooting - Sound (Speakers/Microphones) problems -  https://www.asus.com/support/faq/1015070/
Rated 5 out of 5 stars
Great PC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast computer. Great for working on the go and playing games.
This review is from ASUS - Zenbook 14 14" FHD+ OLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB RAM - 512GB SSD - Jasper Gray
I would recommend this to a friendRated 5 out of 5 stars
Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up Fast Internet response Store associate very helpful
This review is from ASUS - Zenbook 14 14" FHD+ OLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB RAM - 512GB SSD - Jasper Gray
I would recommend this to a friend- Pros mentioned:Battery life, Portability, Processor speed
Rated 5 out of 5 stars
Great for daily tasks but capable of much more.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been putting the ASUS Zenbook 14 (Intel Core Ultra 7, 16GB RAM, 512GB SSD) through its paces mainly for work. So far, I've been using Microsoft Edge, Adobe Acrobat, Clip champ, and hopping on Teams & Zoom calls. It handles all my daily tasks wonderfully. No lag, no loud fans. I just runs smooth sailing day in & day out. I haven't tried gaming on it, so I can't comment on that front, but for productivity? It's definitely up to the task. Display The OLED screen is a standout. The colors are vibrant, the blacks are deep, and everything just looks so much sharper. For anyone pressed on seeing fine image details on a laptop, 2K OLED beats 4K LCD any day of the week. I find myself enjoying even the dullest tasks simply because the display is that good. While I haven't pushed it to any graphic extremes, for presentations, watching media, or just browsing, it’s more than capable. Movies on the "TV & Movies" app look great with HDR display settings turned off or on. Camera Toggle: What I really appreciate is the handy physical camera toggle switch at the top. No need for tape or sticky notes, just flick it and you’re good to go. The webcam itself is surprisingly good too. It evens out your skin tone without turning you into a plastic doll, which is a relief if you’re jumping on an 8am video calls without any makeup or prep. Keyboard & Trackpad: Typing on this laptop is a admittedly more comfortable than typing with my mechanical keyboard used on my desktop. The keys are backlit and feel just right. It also has a dedicated Co-Pilot button. Quiet but not too soft. The trackpad is spacious, responsive, and those shortcut gestures for brightness and volume are lifesavers when you’re in the thick of work and don’t want to dig through settings. CoPilot Key & Features: There’s a special CoPilot key right on the keyboard that lets you launch Microsoft’s AI assistant with just a single tap. I’ve found it super handy for summarizing documents, whipping up quick messages, and tackling small tasks while I’m juggling multiple things at once. If you’re someone who’s always balancing a ton of responsibilities, having Co-Pilot saves a ton of time. Design & Portability: This thing is practically weightless compared to say an iPad with a Magic Keyboard. I'd say it feels as light as a composition notebook. It’s slim but sturdy, fitting snugly in my work backpack. Even the charger is lightweight and compact with no awkward blocks or bulky mess to lug around. Connectivity & Wi-Fi: The Asus Zenbook come with (2) Thunderbolt 4 inputs, a USB-A, HDMI, and a headphone jack (No need for a 3.5mm to USB-C dongle). Wi-Fi 7 connected to my home and work networks quickly and even held strong from a couple of rooms away. Battery Life: The battery life has been fantastic. It's always become instinct to plug it up to the charger but between operation task at work and working on sales, I've gotten 2 days without it EASILY! Granted, I am not plays games or doing labor intensive tasks like video editing...yet. It's mainly Zoom calls, file uploads, and all the usual work stuff going on. Final thoughts: I've really enjoyed using this laptop. It has a sleek design, runs smoothly, and comes with a bunch of little features that genuinely make a difference, like the webcam toggle and the lightweight charger. For both work and everyday tasks, it’s been reliable with absolutely no complaints from me so far. I am also really excited to utilize the Co-Pilot feature on the near future. 4.5/5
This review is from ASUS - Zenbook 14 14" FHD+ OLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB RAM - 512GB SSD - Jasper Gray
- Pros mentioned:Battery life, Processor speed, Screen quality
Rated 5 out of 5 stars
Sleek, Portable, Powerful
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is elegant. It’s super thin and the screen is basically the entire width and length of the clamshell. While I did not do any durability tests, Asus mentions this laptop meets the MIL-STD 810H military standards so that’s very promising. The keyboard is satisfyingly clicky but not loud. The keyboard is also backlit which is great if you are using it in a dark environment. The touchpad is huge which is super convenient and it feels really responsive to my inputs. There is a built in camera you can use for video chatting or recording. It has windows hello built into it which allows you to unlock your computer with your face which is super convenient. The battery life is a claimed 18 hours which is excellent for all day use. It charges quickly and I had no issues with battery life while I was using it. Speaking of design and the screen, this display is great. It has a 14-inch screen which I found to be plenty large for this type of device. It’s OLED which offers great contrast. It’s also touchscreen which helps with ease of use. It has 1920 x 1200 resolution which is great for the display’s size. It has 500 nit peak brightness which allows it to be operable in basically all indoor lighting conditions and some outdoor lighting conditions. Also, it has a 60hz refresh rate which makes the screen look good for high motion things (like videos). In terms of input/output, It has Thunderbolt 4, USB 3.2, and HDMI 2.1, which are all modern standards. Side note, I appreciate that the laptop is charged using Thunderbolt 4 as it’s really quick and also offers flexibility for charging with a universal standard. The speakers are Harman/Kardon and are Dolby Atmos speakers. They sound great and offer a wide range of sound considering their form factor. This laptop is powerful. It has an Intel Core 7 Ultra processor, an Intel Arc GPU, and 16 gb of memory. The processor and GPU support performed any tasks I threw at it. Productivity applications like web-based applications, photo editing, and music production all had no issues running. The 16gb of memory is enough to have a number of tabs open in a web browser, or to run multiple applications. (side note: it's worth noting based on my googling the RAM is not user-upgradable as it is soldered onto the motherboard). The laptop includes 512gb of storage which I found to be more than enough for the data I wanted to store locally. It's fast storage too so read/write/load was all very quick. There seems to be a lot of co-pilot integration for this laptop, so between the powerful specs and the copilot button, this seems like it will be good for a while to use AI features. Overall this is a great computer that I would recommend to anyone looking of a portable and powerful device.
This review is from ASUS - Zenbook 14 14" FHD+ OLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB RAM - 512GB SSD - Jasper Gray
I would recommend this to a friend - Pros mentioned:Overall performance, Portability, Processor speed
Rated 5 out of 5 stars
PERFECT for Home or Business Use
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.AMAZING….. This laptop is incredible. The screen is bright and I love that it is an OLED touchscreen. I am a realtor and I can use this in the field with my clients to demonstrate homes and homesites using the touchscreen. It is lightweight and easy to pack in my backpack, I barely notice it is there. Super thin yet feels very durable. I love all the ports as well for added flexibility. Unboxing…. Was super easy. Plug it in (hello USB C Charging….) and power it on. You will go through several standard set up screens and once it is set up you will have a few system restarts while it catches up to software updates. This is typical and expected in my experience. Once you get through all those you are ready to rock and roll. The backlit keyboard is great and a must for me. It comes with Co Pilot and I have not used it that much as of the time of this review but so far I have found it to be a nice addition to my workflow. This laptop will handle all your personal and work applications like Word, Excel and Powerpoint. It is super fast and the wifi connections are incredible. I absolutely love the screen. It is vibrant and full of color, really helps me to show off home features to clients when I show them videos and pictures on this display. The keys feel great, not bulky and they have a nice response and feel when typing. The trackpad has some added features… you can directly control the sound level and brightness levels by swiping left or right or up and down on the edges of the trackpad. SUPER HELPFUL. Great design feature in my opinion. You can set up face detection to security and logging in… I found this to be EXTREMELY quick when recognizing me. So the camera is excellent. I also set up a pin as back up for logging in. If you are looking for a personal laptop for home or business use this is it.
This review is from ASUS - Zenbook 14 14" FHD+ OLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB RAM - 512GB SSD - Jasper Gray
I would recommend this to a friend - Pros mentioned:Battery life, Processor speed, Screen quality
Rated 5 out of 5 stars
Love Asus and love this laptop
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have always been pleased with Asus products. This laptop is no exception. It's light. It's fast. It feels like a quality built machine. Whenever I get a new device, I always charge it first and do any available updates. My next step is install a different browser than edge. This time I decided to give edge a chance. It's really not a bad browser. I'm quickly becoming a fan of copilot. It makes me more productive. Let's talk about the hardware though. The RAM is 16GB and is adequate for most situations. The SSD is 512GB. It's also enough in most situations but there's cloud storage available everywhere. The display is bright and crisp. Colors are vibrant. The CPU is Intel Core Ultra 7. It's plenty fast for most for daily work and multitasking. I can't recommend this laptop for gaming but if you want to use this for work, you won't be disappointed. The keyboard is very responsive and I love that it's backlit. The touchpad is also very responsive. I love that when unpacking, there was a sticker on it with tips of new shortcuts. Volume on the left side scroll, brightness on the right. The top right diagonal swipe down and to the left opens ScreenXpert which is like a submenu with many computer settings easily accessed. I think my favorite part of this however is the battery life. I've used this laptop for hours and hours and have rarely charged it. I can take this to the shop and use it all day without having to take the charger. I also love how lightweight it is and it still feels like a well built, quality laptop. I've had zero issues with this laptop to this point and would definitely recommend to anyone looking for an all day work laptop.
This review is from ASUS - Zenbook 14 14" FHD+ OLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB RAM - 512GB SSD - Jasper Gray
I would recommend this to a friend Rated 3 out of 5 stars
Decent laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good laptop, I personally returned it because OLED screen was not for me and text appeared blurry.
This review is from ASUS - Zenbook 14 14" FHD+ OLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB RAM - 512GB SSD - Jasper Gray
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear James,
Thank you for sharing your experience with the ASUS UX3405CA laptop. We're glad to hear you found it to be a good device overall, but we're sorry that the OLED display and text clarity didn’t meet your expectations. We appreciate your feedback and will pass it along to our product team for further review.
To help improve text sharpness on OLED screens, we recommend reviewing the steps in the FAQ guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2505019960-0014" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Main (Internal) Display problem -  https://www.asus.com/support/faq/1015072/
Rated 2 out of 5 stars
Better to pay more than settle on bad performance
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow. Horrible resolution and display and bulky. Only upside what it’s cheaper than a normal i7 processor laptop
This review is from ASUS - Zenbook 14 14" FHD+ OLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB RAM - 512GB SSD - Jasper Gray
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jishi,
Thank you for your feedback regarding the ASUS UX3405CA laptop. We're sorry to hear that the performance and display did not meet your expectations. We appreciate your comments and will share them with our product team for future improvement.
To help improve your experience, we recommend reviewing the steps in the troubleshooting guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2509015349-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - System is running slowly -  https://www.asus.com/support/faq/1042398/
[Windows 11/10] Troubleshooting - Main (Internal) Display problem -  https://www.asus.com/support/faq/1015072/









