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Customer Ratings & Reviews

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The comparable value price is $1,299.99

Customer reviews

Rating 4.7 out of 5 stars with 471 reviews

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  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

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    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 471 reviews
  • Rated 5 out of 5 stars

    Lightweight and Fast

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice little laptop that does a fast processing for everyday use. The sound system is powerful and enjoyable. Fast charging is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable Brand

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is amazing. To color is vibrant and connectivity is wonderful. I do wish the battery life was longer but it is much better than older laptops. Brand is dependable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop computer . I had just recently purchased a laptop computer from Acer. I had one in the store in one of the branches in Anderson South Carolina where the very helpful staff had helped me make a final selection of what is it that I would the most benefit from and was able to purchase this computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended for students

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the portability of this device. It’s also powerful enough to run engineering softwares and multitasking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome customer service and purchased an awesome

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is beautiful and has a lot of features for the value. I work from home, office and on the road and it has done a great job. The screen is beautiful and the sound quality is good. I would recommend purchasing at Best Buy because they have outstanding customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS zen book

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s fantastic. Everything about this laptop is perfect. Must not miss out. PURCHASE IMMEDIATELY!!!

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Sometimes, you really can't miss!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new portable PC to serve as a bit of a workhorse while being light-weight and having a small footprint in my travel bag of choice. An ASUS Zenbook seemed to be the perfect option if it could live up to its claims as a sleek and powerful laptop for productivity and creativity. Well, enter the 14” Zenbook UX3405C. I’m a package guy. I’m of the belief that the way a manufacturer packages their product sends the consumer a message about the quality of their products and their commitment to safe delivery. With that said, my Zenbook was well packaged in standard colored cardboard – tight, firm, and shock protected. Open it and the inner-box is actually a cardboard mechanism with hinges and a working pop-up platform – neat. Considering the amount of material used for the box compared to the size of the Zenbook itself, your laptop is well protected from bumps, short drops, etc. while in route. My first impression after opening the box and removing the Zenbook: Man, this thing is small, thin, and premium! Sleek. Compact. Well-built. These are the terms that come to mind when first handling this laptop. It’s heavy and sturdy enough to give it a feeling of worth, but not too heavy to feel like a tote burden. There are plenty of ports available (2 USB-C thunderbolt), but the ones that stand out are the full-sized HDMI port, the old-school USB-A port, and the headset jack. These are all more than welcome, in my book, as they make specific connectivity a breeze when wireless options aren’t available. There is quite a bit of ventilation on the bottom, with air intake holes stretching across almost the width of the laptop. Opening the Zenbook reveals a near edge-to-edge screen, a nice keyboard, and a more than adequately sized trackpad. Overall, not only does this Zenbook look the part, but it gives me a sense of satisfaction as an owner before even turning it on. I think ASUS did a fantastic job with the design, with attention to detail, good port decisions, and build quality. The only other hardware item in the box was a USB-C charger – it’s simple, and welcome. Once I stopped gawking at it and turned it on, my first thoughts were O-L-E-D. It didn’t take long at all to see that beautiful screen in action. The Zenbook start up is a pulsating white graphic on a solid black canvas, and the top-notch local dimming and light-source shading are on full display. In a word, the screen is exceptional. Colors are vibrant and rich. Contrast is distinct. It’s not only visually stunning, but animations and transitions are buttery-smooth. This Zenbook is a Windows 11 machine, so you know what that means – updates! Yep, get ready to go through the update trenches. One thing I will say is these updates give a good sense of the laptop’s response when it’s pushed or is working hard. The fan is real, and it’s got a little umph to it (more on that later). Some are put off by a good fan, but I tend to like it because it gives me the feel that my machine can get some heavy lifting done. The keyboard is comfortable, feels good, but not great. It’s not quite as smooth and tactile as I prefer. The key travel is fine, but the stiffness and inconsistency are the issues I have. I think it’s a decent typing experience, but I expected something a little more refined and feel-friendly. I’m a developer, so I installed the latest version of Visual Studio and VS Code along with a couple of database management clients. I also do some media editing (video and photo), so I installed Filmora for now – a couple of photo editing tools to come. This Zenbook comes with a 1TB SSD, a specification I truly salivated over. You have about 932GB of storage at your disposal. Once I installed my software, I still had over 800GB of storage remaining. Another literal delight in the specs was the 32GB of RAM – yep, 32, not 16. This means you have onboard memory for a better video editing experience. All sitting on top of an Intel Core Ultra 9 processor with 16 cores. Normal, everyday tasks like checking email, browsing the web, using Office-like productivity tools, feel snappy and responsive. When using development tools such as Visual Studio, the Zenbook handles it like a champ. I usually have solutions containing multiple projects and run multiple projects in debug simultaneously due to their dependency on one another. This laptop handles this taxing environment, also hitting a local (run on the laptop as well) database server, without issue. It has also been surprisingly capable when editing video. It’s a little workhorse, I tell ya! Back to the fan on this workhorse. The Intel processor in this Zenbook can get a little warm when pushed, and the fan, along with the ventilation design, works in concert to do a good job cooling the unit. When I first looked at the laptop, I thought the vents along the left side were a custom dock port – sad, I know. The air flow might be the best I’ve experienced in a small notebook. Using the MyASUS app, you can set a fan profile, review status and performance statistics, and choose a performance profile. The fan profile allows you to have the fan quiet when needed and wide open when performance is needed. Even though this Zenbook includes MyASUS in its pre-installed software, ASUS did a great job in not loading this device down with bloatware. There are options to install additional entertainment software and tools, but nothing forced upon you as I’ve seen in the past. I really hope they keep taking this approach! Not much more I can add. This laptop does much more than handle simple computing and everyday tasks – web surfing, email, video conferencing, and office productivity apps. It serves as a viable portable desktop for most, if not all. It has snappy performance and provides enough processing power and RAM to get what many call “real work” done. The design is elegant, yet solid, and that OLED display is the icing on the cake. Add to that plenty of ports and USB-C charging, and it’s a can’t miss. Kudos to ASUS!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful and Light

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful and mobile. Love this laptop. It’s quick and light. I’m in commercial real estate and it has been a game changer. It can comfortably handle Excel and all the software I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best computer for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best travel laptop ever. Lighter than a MacBook air and faster than the MaCbook pro. Amazing computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good laptop for the price paid. It had a good discount . very good investment . it is fast and the best its screen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Asus zenbook

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it's a good product, but the materials feel very cheap or low-quality. In terms of performance, it has very good specifications, but I don't think they're fully utilized. It also froze a couple of times.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS Zenbook Review by WW

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ASUS Zenbook 14 with Touch Screen is great. The power and the storage space makes me very content with my purchase. My last three computers have been ASUS and I bought one for my son for college. The touch screen is great for on the go and quick decision making when checking emails and visiting important sites.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very clear pictures

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I like it, but still learning some of the things that I don’t know I would recommend it to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I bought a laptop, iPad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service and I’m happy with this pay all the time. Great service make it better deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technology department workers are cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful employee, patient and knowledgeable. Very polite and understanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My experience at Best Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff overall knowledge and kindness was top notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Laptop and Service!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ASUS Zenbook 14 is fast, powerful, and has a stunning OLED display. Everything runs smoothly, and the lightweight design and long battery life make it perfect for daily use. Plus, the customer service at Best Buy Asheville South was excellent, with staff providing clear guidance and support. Highly recommend!

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Fantastic upgrade over my previous Zenbook

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These days there are SO many 14 inch laptops offering a ton of different specs and from a bunch of manufacturers that its hard to know exactly what to buy when you’re in the market for a new laptop. Last year I chose an Asus Zenbook 14 for using at both work and home. I travel and meet with clients and the Zenbook has been great for that, its very lightweight and portable, it has long battery life, and its been fantastic for my work applications and internet use/streaming. These days however, I’m starting to get more into video editing and with an Intel Core Ultra 5 processor and 8GB of RAM my computer was just not cutting it. So I decided to step up to the new Asus Zenbook 14 (UX3405C) which comes with 32GB of RAM, an Intel Core Ultra 9 processor Intel Arc graphics, and 1TB of storage hoping to get better, faster performance. After a few days of usage I can say that the switch to the new Zenbook 14 has been awesome! Upon unboxing (packaging was very solid and provided excellent protection) I sat the new Zenbook 14 next to my 1-year old laptop to compare the two. Aesthetically, they are virtually identical. The new Zenbook says “ASUS Zenbook” on it, my older laptop just says “ASUS”, other than that I see no differences. Both are identical in terms of size, width and ports (1 USB-A port and two Thunderbolt ports which is plenty for my needs). In comparing the screens I don’t notice a huge difference either. Both are beautiful FHD+OLED touchscreens and the colors, resolution and vibrancy are wonderful. I would say the new Zenbook’s screen does look a bit brighter than my older laptop, but the difference is not significant. During general usage of both computers, I notice the fan on my older laptop runs much more frequently than the new Zenbook. The new Zenbook just handles things much easier and never seems to struggle. My new Zenbook handles all my work applications much quicker than my old laptop. I also created a couple of new videos on the new Zenbook using Adobe Premiere and the difference between my older laptop and the new Zenbook was like night and day. My old laptop struggled making videos, Premiere would crash, and video rendering took forever. The new Zenbook with its 32GM of RAM and the Intel Ultra 9 processor made video creation a pleasure! It was fast, smooth, video rendering went flawlessly and very fast. This was the main reason I wanted to upgrade my laptop, and after a few days of usage I’d say this upgrade was exactly what I was hoping for. Not only that, but the new Zenbook supports Wi-Fi 7 and I have a Wifi 7 mesh system at my home. The result is astonishingly fast! No lag, no delays using the internet whatsoever, including streaming services, Youtube, etc. It is actually quite remarkable how fast pages load. It is literally instantaneous vs the lag I get when using my older laptop. Truth be told, the lag loading pages on my older laptop isn’t terrible, its like a second or two, not that big a deal, but the difference using Wifi 7 on the new Zenbook and its lightening-fast page loads is extraordinary. The touch pad on the new Zenbook feels very much like my older laptop’s touch pad, both are very responsive and easy to use. However, the new Zenbook’s pad offers additional features allowing you to increase/decrease both the volume and the screen brightness and scrolling through videos and these come in quite handy. The new Zenbook has no SD or microSD card slot which would be nice to have, but neither did my older laptop so I already have a Thunderbolt card reader ready to go. Overall, I am extremely happy that I upgraded to the new Zenbook 14. While my older Zenbook served me well over the past year, this new model outperforms it in every way that matters to me. It's a significant upgrade and one I highly recommend.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Powerhouse in a small package that feels big!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a lightweight, powerful computer with exceptional battery life that charged via USB-C, and I found it. The FHD+ OLED screen has fantastic colors and deep blacks, and the built-in Asus tools function great to prevent burn-in! The laptop charger is a small format easily stored, but given the long battery life I’ve experienced, I’ve stopped carrying it with me! The battery life is rated up to 18 hours, and I’ve easily gone 5 days without dipping below a 40% battery level watching videos, working, and gaming. During some simple benchmark testing, the laptop received high marks for the CPU and Graphics speed, which was great considering this isn’t marketed as a gaming laptop. The Intel Core Ultra 9 CPU, along with Intel ARC graphics coupled with 32 GB of system RAM, results in seamless multitasking. Since it uses a standard 65-watt USB-C power supply, it can easily be charged mobilely without a proprietary charger. The keyboard can be backlit and set to auto-backlight based on room conditions, and is very comfortable to use. The touchpad is large and responsive, but I also haven’t experienced many “ghost” actions through random and unintended “touches”. The built-in camera is very clear and precise, and there is a dedicated key to change the microphone from single presenter mode to group presenter mode for better quality. The sound is so good, I’ve stopped carrying my portable speaker with me! This is a great lightweight laptop with great battery life that has the power to take on almost any task it is used for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient, Powerful & Lightweight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light and convenient. The ASUS Zenbook 14 is powerful for its light and slim form factor. The OLED touchscreen looks amazing, super bright and sharp. With the Intel Core Ultra 9 and 32GB RAM, it definitely punches above its weight class. The 1TB SSD is fast and has more than enough storage for those who work on the go. Plus, it just looks great in Jasper Gray.

    I would recommend this to a friend
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