The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 511 reviews
Rated 5 out of 5 stars
Arrived early
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The laptop arrived earlier than expected. My daughter had no trouble setting it up. It has been working well.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The person who helped me was knowledgeable and certainly helpful, but he was seemingly a one-person show in a department that needed another person to keep the wait times down.
Thank you for sharing your experience with the ASUS UX3405CA laptop. We're glad to hear that the device is working fine now, but we're sorry to learn about the screen freezing issue you encountered. We understand how disruptive that can be, and we appreciate you bringing it to our attention.
If the issue happens again, we recommend reviewing the steps in the troubleshooting guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2505019960-0013" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Resolving System Error Messages or Unresponsiveness (Freeze/Black Screen/White Screen during usage) - https://www.asus.com/us/support/faq/1038855/
Rated 5 out of 5 stars
Love it
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far love it. Super fast and and wow on the screen resolution
Thank you for sharing your experience with the ASUS UX3405CA laptop. We're glad to hear that most aspects of the device are working well for you, but we're sorry to learn about the loud fan noise and battery performance concerns.
To help address these issues, we recommend reviewing the steps in the troubleshooting guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2505019960-0015" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support