Customer Ratings & Reviews
- Model:
- UX3405CA-U9321TB
- SKU:
- 12077789
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Speed
Rating 4.8 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Sleek lightweight bright average speed
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This asus laptop is very sleek and lightweight making it convenient for mobile use and transporting. As advertised it displays colors more vibrantly and has sharper image quality than many other similar laptops. The speed and processing power works well for day to day applications like word processing and video streaming but falls short when doing creative work like video editing, design, or playing games with low to mid level graphics. One issue with the slim design are all the ports are very snug. I had particular issues with the usb-c port that I was afraid would wear out over time trying to get the plug(s) in and out repeatedly. I did contact customer service and they told me 5is is not typical and was sent a replacement. They were very responsive. I had other issues with some ports like the 3mm jack and connecting headphones that were corrected with the replacement. So it seems the first one had port issues that are not typical. The camera quality is higher than I am used to for a laptop and has a physical slide to turn it on and off. It will also turn off automatically if the environment light is too low. Useful function but annoying if it cuts off without notice The laptop came with only the usb-c charging block and laptop also with quick start instructions. The setup was easy and typical windows which takes around 5-1 minutes initially but allow extra for the windows update that always follows.
I would recommend this to a friendMore than happy with my new laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop. Very efficient and lightweight!! Screen is amazing
I would recommend this to a friendAsus Zen
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy, very light, fast and plenty of room and memory.
I would recommend this to a friendGood but slow with demanding programs
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like it. The Zenbook is a little slow with more demanding engineering applications and constantly has the fan on, but the general performance is good.
I would recommend this to a friendGreat computer!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer, works well, fast processor, and the pixels are great! I am very satisfied.
I would recommend this to a friendLaptop computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My new laptop is great. The customer service was really great. Always keeping me informed of my purchases.
I would recommend this to a friendPowerful Zenbook
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really excellent zenbook, worthy of the price and highly commendable.
I would recommend this to a friendIt's a very OK laptop.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty ok laptop... its powerful and compact. The battery doesn't last longer than 8-9 hours which is disappointing. It gets really hot if you don't change some setting out of the box. The game performance of the 140T is a bit disappointing compared to the 140v in the Intel 256V laptop that I've been using but intel have been pushing out drivers so hopefully it gets better. Its a good laptop but thermals and battery life are the things that bring it down to 3 stars.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Cjax2,
We sincerely apologize for the issues you've faced with the ASUS Zenbook 14 Laptop and for the inconvenience this has caused you. Please allow us to make your experience with ASUS a better one.
Based on the issues described, we recommend updating the BIOS. Please back up all valuable data before proceeding as this may result in the loss of any current settings, apps, and data. Ensure the unit is plugged in and do not close the lid. The following FAQ below provides the troubleshooting steps.
If you already have the latest BIOS version installed, we recommend contacting our support team at https://www.asus.com/us/support/CallUs to further investigate the problems you're experiencing or to assist with getting the device repaired.
We stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at [email protected] and provide the case number "N2505019960-0001" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
How to update BIOS in Windows - https://www.asus.com/support/FAQ/1008276/
Best laptop ever!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this laptop when I was accepeted into school for cybersecurity. This laptop has been nothing but good to me. Its very fast and the clarity is amazing. Don’t hesitate to buy this laptop!
I would recommend this to a friendGreat laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. Solid, durable, perfect size. Love the sale price. Does everything I wanted.
I would recommend this to a friendStunning
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop looks beautiful and does everything i need of it for school work
I would recommend this to a friend
