Customer Ratings & Reviews
- Model:
- UX3405CA-U9321TB
- SKU:
- 6615729
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Speed
Rating 4.8 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the Zenbook 14 as a high-performing and portable laptop, highlighting its fast processor and long-lasting battery. The OLED screen quality and ample storage capacity also receive positive feedback. Some customers have expressed slight disappointment with the trackpad and noted that the laptop can run a little hot, with a lower refresh rate.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Lap top
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely amazing product!! Associates at store were very helpful We are very satisfied with purchase
I would recommend this to a friend - Pros mentioned:Overall performance
Nice PC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An excellent and very good computer, I recommend it 100%
I would recommend this to a friend A great laptop from ASUS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm normally a Mac person, but needed a Windows 11 laptop an application I needed to run. This ASUS checked all the boxes: Fast Intel processor, plenty of RAM and SSD space at a reasonable price. Have had it for about a month and its worked great!
I would recommend this to a friendAsus Zenbook
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great PC. I wanted a change from HP laptop and the sales person recommended Asus. I use it for college and it is super fast. The keyboard is very nice. I think I found my favorite laptop so far.
I would recommend this to a friendSwitch from MAC
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We gave Apple a try but just could not stand the Macbook so we switched back. This is an extremely light, quiet and efficient computer. Happy with purchase so far
I would recommend this to a friend- Pros mentioned:Processor speed
Fast Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a very nice laptop, incredibly fast. I recommend friends & family.
I would recommend this to a friend Recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The quality on this laptop is incredible. My last laptop was an Asus and lasted me 13 years. I'm hoping this laptop can last me just as long if not then even longer.
I would recommend this to a friend- Pros mentioned:Processor speed
10/10!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding quality! It’s super fast. Design is beautiful as well as speakers.
I would recommend this to a friend - Pros mentioned:Battery life
ASUS Zenbook
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great laptop for anyone that is using it for school work or just basic work. It has great battery life and doesn’t get very hot.
I would recommend this to a friend - Pros mentioned:Overall performance
Best laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good laptop in reasonable price. One of the best choice overall
I would recommend this to a friend - Pros mentioned:Overall performance
The Best Labtop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything in this pc work perfectly, is a touch screen and I like it that have a HDMI connection. Totally buy it, is a good choice.
I would recommend this to a friend Good laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is good. But less graphic card, and display is not soo great.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Recommend buying
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a professional laptop for programmers. I recommend buying it.
I would recommend this to a friend - Pros mentioned:Processor speed
Fast and light,
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.$949 is an absolute steal for this beast, featuring 32 GB of RAM and a powerful Intel 285H Arrow Lake processor in such a compact package.
I would recommend this to a friend Disappointed with Quality – Hardware Failure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased an ASUS ZenBook and within just two weeks the sound completely stopped working. After troubleshooting and checking with professionals, it was confirmed that this was not a software issue but a hardware failure. For a laptop in this price range, this is extremely disappointing. A brand-new device should not have critical hardware problems almost immediately. To make matters worse, I had to spend additional money out of pocket to get it repaired. Overall, I’m not satisfied with this purchase. I expected reliability and quality from ASUS, and unfortunately this experience fell far short of that.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Soypatty,
We appreciate you taking the time to share your experience with the ASUS UX3405CA ZenBook. We deeply regret that the sound system failed so soon after purchase and understand how frustrating it must have been to face a hardware issue on a new device. We also acknowledge the added difficulty of covering repair costs yourself, which should never be the case with a premium product. Please accept our sincere apologies for the inconvenience and disappointment this has caused.
Your feedback is highly valued, and we will ensure it is forwarded to our product team for careful review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2505019960-0017" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Weight
ASUS Zenbook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was between this computer and the DELL XPS, I chose this model over the XPS because of the specs and the hinges. This models is also way lighter and easier to carry.
I would recommend this to a friend Good portable laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought at a good price excellent battery life, very light and portable User friendly for a computer novice like me colors and scree are vivid love it. Room for improvement: the keyboard could be a bit more sensitive, and the fan is loud.
I would recommend this to a friend- Pros mentioned:Processor speed
Great laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the laptop! Intel i9 is super fast and great AI related jobs!
I would recommend this to a friend - Pros mentioned:Overall performance
laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excelent............................................
I would recommend this to a friend - Pros mentioned:Overall performance
the best.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very excellent, I use it daily and it is super good.
I would recommend this to a friend