Customer Ratings & Reviews
- Model:
- UX3405CA-U9321TB
- SKU:
- 6615729
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Speed
Rating 4.8 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the Zenbook 14 for its overall performance, fast processor speed, and portability. Many users appreciate the outstanding battery life and lightweight design, as well as the amazing OLED screen quality. Some customers have expressed slight disappointment with the trackpad, while others noted that the laptop can run a little hot and has a 60Hz refresh rate.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Everything great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is solid. Great product and great service from Bestbuy!
I would recommend this to a friend - Pros mentioned:Overall performance
great laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.needed an updated laptop and this meets all exspectations
I would recommend this to a friend Couldn’t be happier
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am extremely happy with my recent purchase. I purchased this for school and couldn’t be happier. The screen watching my videos is so flawless. Recommend this to anyone in the market for a new laptop, it’s light weight and easy to fit in my bags to take to work with me.
I would recommend this to a friend- Pros mentioned:Overall performance
Laptop review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for new college student. Something she can grow with.
I would recommend this to a friend - Pros mentioned:Overall performance
Good for college students
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, good for college students, price. Performance PC
I would recommend this to a friend Disappointed with Quality – Hardware Failure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased an ASUS ZenBook and within just two weeks the sound completely stopped working. After troubleshooting and checking with professionals, it was confirmed that this was not a software issue but a hardware failure. For a laptop in this price range, this is extremely disappointing. A brand-new device should not have critical hardware problems almost immediately. To make matters worse, I had to spend additional money out of pocket to get it repaired. Overall, I’m not satisfied with this purchase. I expected reliability and quality from ASUS, and unfortunately this experience fell far short of that.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Soypatty,
We appreciate you taking the time to share your experience with the ASUS UX3405CA ZenBook. We deeply regret that the sound system failed so soon after purchase and understand how frustrating it must have been to face a hardware issue on a new device. We also acknowledge the added difficulty of covering repair costs yourself, which should never be the case with a premium product. Please accept our sincere apologies for the inconvenience and disappointment this has caused.
Your feedback is highly valued, and we will ensure it is forwarded to our product team for careful review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2505019960-0017" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Asus Zenbook 14 Olead
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Before I have a lot of different loptop, but those the best!!!
I would recommend this to a friendGreat deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great, especially if you get it for a good deal, open box, excellent, for $680 cant be beat! 32gb ram and 1tb storage and intel i9…. Insane!! I want 120hz though!
I would recommend this to a friend- Pros mentioned:Processor speed
Great laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price. Got it on sale. Very fast. Quality laptop.
I would recommend this to a friend - Pros mentioned:Processor speed
Excellent machine!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Screen, speed, and compact size are great! Plenty of inputs too!
I would recommend this to a friend - Pros mentioned:Processor speed
I stick with Asus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've bought Asus laptops for years now and update every 4 years or so. This time went to a core i9 and I see the difference for sure. I'd recommend this laptop.
I would recommend this to a friend - Pros mentioned:Processor speed
Sleek and super fast
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Specs are really good, fast processor and value for money
I would recommend this to a friend - Pros mentioned:Overall performance
Premium laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a very premium laptop with very good performance. It is a very good laptop for a business professional
I would recommend this to a friend Don’t think twice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer with an even better build. Touchscreen is super responsive.
I would recommend this to a friend- Pros mentioned:Processor speed
Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop little pricey has good speed havent ran it enough to know battery life
I would recommend this to a friend 4th Asus Laptop Bought
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product. Though, take note that the power cord (delivered thru USB-C), is located on the right side of the device and might interfere if you are a right handed external mouse user. If you are a left-handed external mouse user, this is perfect.
I would recommend this to a friendAmazing Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing laptop, it’s fast, reliable, lightweight, has great storage, and fantastic oled display! Also had HDMI port so no need for an adapter! Highly recommend
I would recommend this to a friendASUS Zenbook
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.He had great knowledge on all the laptops we looked at to help us decide which would be best for our business
I would recommend this to a friendLap top
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light weight and love the screen and bright colors. Easy to use
I would recommend this to a friendAmazing computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is easy to use and is so light. And one of my favorite features I love is the face recognition. And built in camera blocker.
I would recommend this to a friend