Customer Ratings & Reviews
- Model:
- UX3405CA-U9321TB
- SKU:
- 6615729
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Speed
Rating 4.8 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the Zenbook 14 for its overall performance, fast processor speed, and portability. Many users appreciate the outstanding battery life and lightweight design, as well as the amazing OLED screen quality. Some customers have expressed slight disappointment with the trackpad, while others noted that the laptop can run a little hot and has a 60Hz refresh rate.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Noise level
not wat i espect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i find out the fan is very loud it make a sound not good find the bettery is not as the promis to hold the rest is ok
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear JohnG,
Thank you for sharing your experience with the ASUS UX3405CA laptop. We're glad to hear that most aspects of the device are working well for you, but we're sorry to learn about the loud fan noise and battery performance concerns.
To help address these issues, we recommend reviewing the steps in the troubleshooting guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2505019960-0015" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Overheating and Fan issues - https://www.asus.com/support/faq/1015064/
[Windows 11/10] Troubleshooting - Short Battery Life (Rapid Battery Drain) - https://www.asus.com/support/faq/1043914/
Requested review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I know nothing of technology- guy at the store said this was the best. Seems to work fine for me. Screen/display is really nice looking too!
I would recommend this to a friendExcellent Computer coming form Mac
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The power and ease of use ot this laptop is great. Currently transitioning back to PC since my kids are getting into gaming. The laptop has enough power for games and daily work usage.
I would recommend this to a friendJust in Time
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent Item, for the low price! Is better technically hardware and software!!
I would recommend this to a friendASUS Zenbook 14 14" FHD + Oled Touch Screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very much enjoying my new ASUS laptop, has lots of power and all the bells & whistles for an affordable price.
I would recommend this to a friend- Pros mentioned:Processor speed
My Asus Zen Laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this laptop. Very modern looking and fast processing. I would recommend this
I would recommend this to a friend - Pros mentioned:Processor speed
ASUS laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is a good laptop with the latest processor. It does the job for what ai need.
I would recommend this to a friend So far so good, works well, setup easy...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good and I hope it continues. It started and was setup for my needs quickly. It continues to work well at least so far...
I would recommend this to a friend- Pros mentioned:Processor speed
ASUS Zenbook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speed of the processor was very fast. I ended up returning the laptop because the screen resolution was not compatible for my school necessities.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Emanuel Z,
Thank you for your feedback regarding the ASUS UX3405CA laptop. We're glad to hear the processor performance met your expectations, and we’re sorry to learn that the screen resolution didn’t align with your academic needs. We appreciate you taking the time to share your experience, and we’ll be sure to pass your comments along to our product team for future consideration.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2505019960-0010" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Great!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop for my son’s college courses and classes.
I would recommend this to a friendNew Zenbook by ASUS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't change computers frequently. I am glad I got this new Asus Zenbook, because now I feel like I don't have to change into a new one again for quite some time. I like it a lot.
I would recommend this to a friendA lot of power with a keyboard that is lacking.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a home-use laptop, so the demands are entertainment and cellar tracking, but I like to also do some writing (MSWORD) with it. I was disappointed to realize that the keyboard lacks arrow keys to advance forward and back on a line. Does not need a keypad for this use, but the lack of those simple keys is difficult for one with a partially paralyzed right hand.
I would recommend this to a friendA cybersecurity professionals DREAM
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After doing all the research this has been the best laptop ever. As an ethical hacker I never thought I could actually get a laptop and didn’t need to buy anything extra to modify it.
I would recommend this to a friendBroken but replaced
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first package we received had a broken screen. The return process at the store was easy, and I added a few years of warranty just in case that screen is prone to breaking. So far it's been a pretty reliable laptop! 4 stars because I felt like I needed to add a warranty when I don't typically need one on my laptops.
I would recommend this to a friendgood for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop except for screen reflection in light.
I would recommend this to a friend- Cons mentioned:Refresh rate
Asus zenbook
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish it had for hertz but otherwise amazing laptop
I would recommend this to a friend Premium
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent attention in the dadeland station mall. This computer is premium
I would recommend this to a friendGood quality for the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice picture! Fits well in the space we planned to put it.
I would recommend this to a friendASUS Zenbook 14 Positive Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a solid laptop. Smart and high end for the most tasks you can think of. I recommend it.
I would recommend this to a friendWorth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s light but good built. Works wonderfully and easy to set up
I would recommend this to a friend