Customer Ratings & Reviews
- Model:
- UX3405CA-U9321TB
- SKU:
- 6615729
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Speed
Rating 4.8 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the Zenbook 14 for its overall performance, fast processor speed, and portability. Many users appreciate the outstanding battery life and lightweight design, as well as the amazing OLED screen quality. Some customers have expressed slight disappointment with the trackpad, while others noted that the laptop can run a little hot and has a 60Hz refresh rate.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Great service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was as promised. I was told it would take 3 days but it only took one day for it to be ready.
I would recommend this to a friend - Pros mentioned:Oled quality
ASUS Zenbook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good computer for the price. I am very excited about using it.
I would recommend this to a friend Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best laptop i ever bought. It is sleek, the screen is bright, and overall a great purchase
I would recommend this to a friend- Pros mentioned:Overall performance
Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop. Does everything I need and should not be outdated for several years
I would recommend this to a friend - Pros mentioned:Overall performance
lightweight and battery lasts all day
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had this laptop for about 3 weeks and have been really liking it.
I would recommend this to a friend - Pros mentioned:Overall performance
Reliable laptop for work and crafts
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid performer for work and craft projects. Plenty of memory and handles tasks flawlessly.
I would recommend this to a friend Sold a previously sold laptop as new!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.However, the first laptop we received was previously sold to another customer and I was unable to set it up because someone else had Set it up with their name. Making it impossible to actually use the first laptop I received. Finally after several phone calls to the Bee Cave Best Buy I finally received a new unopened laptop! However, the fact that Best Buy’s “sold” me what was in fact a Used Laptop as NEW. was very disappointing! Hope you take action to prevent this happening to any other Best Buy customers!!!!
I would recommend this to a friend- Pros mentioned:Processor speed
Great School Laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Price seems to work very fast- comes with all the tools you needs for a starting college student
I would recommend this to a friend Solid Computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems like a solid laptop for a college student to use for studies.
I would recommend this to a friendGreat with one major flaw
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Snappy, but the screen leaves a lot to be desired. Love the processor and ram I just hate the low res screen. I can see the pixels at this price I expected 2k or better
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear SkeeterOne,
We certainly understand your disappointment with this product. We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case, and I will help you to the best of my abilities. I am here to assist our customers with our products and am dedicated to bringing resolution to all issues that they may come across. Your case for reference is [N2508024587-0002] for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky.S
ASUS Customer Loyalty US Support
- Pros mentioned:Portability
Amazing Deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Value perfect size perfect for the go for business or student
I would recommend this to a friend I Love my new Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, it's a great computer, very powerful and fast, and I got it at a fantastic price.
I would recommend this to a friend- Pros mentioned:Overall performance
Everything great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is solid. Great product and great service from Bestbuy!
I would recommend this to a friend - Pros mentioned:Overall performance
Amazing Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really happy with the Performance Amazing for the price range
I would recommend this to a friend - Pros mentioned:Processor speed
Asus Zenbook
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like the speed and easy of use, graphics are awesome!
I would recommend this to a friend - Pros mentioned:Processor speed
ASUS Zenbook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speed of the processor was very fast. I ended up returning the laptop because the screen resolution was not compatible for my school necessities.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Emanuel Z,
Thank you for your feedback regarding the ASUS UX3405CA laptop. We're glad to hear the processor performance met your expectations, and we’re sorry to learn that the screen resolution didn’t align with your academic needs. We appreciate you taking the time to share your experience, and we’ll be sure to pass your comments along to our product team for future consideration.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2505019960-0010" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service! Very knowledgeable. Computer is perfect for what we needed it for.
I would recommend this to a friend- Pros mentioned:Overall performance
great laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.needed an updated laptop and this meets all exspectations
I would recommend this to a friend Nice laptop, I've always like ASUS.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No regrets. It's more than a decent laptop. I was initially going to spring for the Asus Zenbook 14" S model, a little slicker, more higher end and actually more like my older Asus Zenbook Pro 14" circa 2017. But, it's $400 more and probably not worth that.
I would recommend this to a friend- Pros mentioned:Overall performance
Laptop review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for new college student. Something she can grow with.
I would recommend this to a friend