Customer Ratings & Reviews
- Model:
- UX3405CA-U9321TB
- SKU:
- 6615729
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Speed
Rating 4.8 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the Zenbook 14 for its overall performance, fast processor speed, and portability. Many users appreciate the outstanding battery life and lightweight design, as well as the amazing OLED screen quality. Some customers have expressed slight disappointment with the trackpad, while others noted that the laptop can run a little hot and has a 60Hz refresh rate.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Processor speed
Fair price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fair price, fast processor, ideal for non gaming uses.
I would recommend this to a friend - Pros mentioned:Processor speed
Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop little pricey has good speed havent ran it enough to know battery life
I would recommend this to a friend Solid Computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems like a solid laptop for a college student to use for studies.
I would recommend this to a friendLaptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service! Very knowledgeable. Computer is perfect for what we needed it for.
I would recommend this to a friendgood laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very light, works fine, does not have the extra keyboard with number on the right. but overall I love it
I would recommend this to a friend4th Asus Laptop Bought
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product. Though, take note that the power cord (delivered thru USB-C), is located on the right side of the device and might interfere if you are a right handed external mouse user. If you are a left-handed external mouse user, this is perfect.
I would recommend this to a friend- Pros mentioned:Overall performance
Boom!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great performance, and fairly quiet. this thing is awesome.
I would recommend this to a friend Fast Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ASUS Zenbook 14 FHD+ OLED is fast! I have two external monitors and run at least three software programs simultaneously—great value for the price. With the recent AI add-ons to software, the Zenbook's neural processing unit accelerates AI-based tasks and applications. The touch screen is a bonus.
I would recommend this to a friendGreat product!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very useful product, one of the most powerful laptops I’ve had yet.
I would recommend this to a friendLaptop win
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for school and lite gaming! Big fan of the speed and clarity of the display
I would recommend this to a friend- Pros mentioned:Overall performance
Best Buy is a good buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With assistance from Geek Squad this is a great laptop
I would recommend this to a friend Light and powerful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a perfect size great response processing and touch functionality , I upgrade the firmware and battery become more durable
I would recommend this to a friendBest Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice price on a high quality computer! This is my second laptop I buy.
I would recommend this to a friend- Pros mentioned:Overall performance
Not bad
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is good performance. But I thought it would be smooth when I play valorant but it is a little bit laggy and fps drop.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Nevel,
Thank you for sharing your experience with the ASUS UX3405CA Laptop. We are glad to hear that you are satisfied with its overall performance. However, we sincerely apologize for the inconvenience you’ve encountered with lag and FPS drops while playing Valorant.
To assist with troubleshooting, we recommend following the steps outlined in our FAQ guide linked below. If the issue persists after these steps, we recommend contacting our support team directly at https://www.asus.com/us/support/callus/ so we can assist you further.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2505019960-0019" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - System is running slowly: https://www.asus.com/support/faq/1042398/
Nice advice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price, after a price down, in 3 day i had my refund on my account
I would recommend this to a friendSo far, its a great purchase.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop has convenient features and is well priced. It is missing the fingerprint logon I'm used to but the facial recognition is nice to have. Too soon to know if the added RAM makes a difference with basic video editing.
I would recommend this to a friend- Cons mentioned:Refresh rate
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super good laptop. Minus one star bc I'm not getting the refresh rate advertised
I would recommend this to a friend - Pros mentioned:Overall performance
Expectations
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For me is so good, it's meets expectations for what I need
I would recommend this to a friend - Pros mentioned:Overall performance
Good computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer works efficiently and has a nice display.
I would recommend this to a friend Disappointed with Quality – Hardware Failure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased an ASUS ZenBook and within just two weeks the sound completely stopped working. After troubleshooting and checking with professionals, it was confirmed that this was not a software issue but a hardware failure. For a laptop in this price range, this is extremely disappointing. A brand-new device should not have critical hardware problems almost immediately. To make matters worse, I had to spend additional money out of pocket to get it repaired. Overall, I’m not satisfied with this purchase. I expected reliability and quality from ASUS, and unfortunately this experience fell far short of that.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Soypatty,
We appreciate you taking the time to share your experience with the ASUS UX3405CA ZenBook. We deeply regret that the sound system failed so soon after purchase and understand how frustrating it must have been to face a hardware issue on a new device. We also acknowledge the added difficulty of covering repair costs yourself, which should never be the case with a premium product. Please accept our sincere apologies for the inconvenience and disappointment this has caused.
Your feedback is highly valued, and we will ensure it is forwarded to our product team for careful review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2505019960-0017" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support