Customer Ratings & Reviews
- Model:
- UX3405CA-U9321TB
- |
- SKU:
- 6615729
Customer reviews
Rating 4.7 out of 5 stars with 671 reviews
(671 customer reviews)Rating by feature
- Battery Life4.7
Rating 4.7 out of 5 stars
- Speed4.8
Rating 4.8 out of 5 stars
- Display4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the Zenbook 14 for its overall performance, fast processor speed, and portability. Many users appreciate the outstanding battery life and lightweight design, as well as the amazing OLED screen quality. Some customers have expressed slight disappointment with the trackpad, while others noted that the laptop can run a little hot and has a 60Hz refresh rate.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Noise level
Rated 3 out of 5 stars
not wat i espect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i find out the fan is very loud it make a sound not good find the bettery is not as the promis to hold the rest is ok
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear JohnG,
Thank you for sharing your experience with the ASUS UX3405CA laptop. We're glad to hear that most aspects of the device are working well for you, but we're sorry to learn about the loud fan noise and battery performance concerns.
To help address these issues, we recommend reviewing the steps in the troubleshooting guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2505019960-0015" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Overheating and Fan issues -  https://www.asus.com/support/faq/1015064/
[Windows 11/10] Troubleshooting - Short Battery Life (Rapid Battery Drain) -  https://www.asus.com/support/faq/1043914/
- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Good computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer works efficiently and has a nice display.
I would recommend this to a friend Rated 5 out of 5 stars
Nice Computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's thin and powerful. I like this computer a lot.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Asus Zenbook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Asus laptop of good quality and excellent performance
I would recommend this to a friend Rated 4 out of 5 stars
ASUS Zenbook Awesome!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ASUS Zenbook is fast, reliable and a great price. I like the touch screen and
I would recommend this to a friendRated 5 out of 5 stars
Awesome computer, Easy set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this computer because my last computer got run over by a car. I bought Asus because that computer still worked after being run over. Screen cracked but still functioned. Impressive!
I would recommend this to a friendRated 5 out of 5 stars
ASUS Zenbook
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.He had great knowledge on all the laptops we looked at to help us decide which would be best for our business
I would recommend this to a friend- Pros mentioned:Processor speed
Rated 4 out of 5 stars
My Asus Zen Laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this laptop. Very modern looking and fast processing. I would recommend this
I would recommend this to a friend Rated 5 out of 5 stars
Asus Zenbook 14 Olead
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Before I have a lot of different loptop, but those the best!!!
I would recommend this to a friend- Pros mentioned:Processor speed
Rated 4 out of 5 stars
ASUS laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is a good laptop with the latest processor. It does the job for what ai need.
I would recommend this to a friend - Cons mentioned:Heat dissipation
Rated 4 out of 5 stars
Heating Concern
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine overall, but heating starts quick.”Good
I would recommend this to a friend Rated 5 out of 5 stars
Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product and good sales person support. Product is smooth and best matched for purpose.
I would recommend this to a friendRated 5 out of 5 stars
Excellent Computer coming form Mac
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The power and ease of use ot this laptop is great. Currently transitioning back to PC since my kids are getting into gaming. The laptop has enough power for games and daily work usage.
I would recommend this to a friendRated 4 out of 5 stars
A lot of power with a keyboard that is lacking.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a home-use laptop, so the demands are entertainment and cellar tracking, but I like to also do some writing (MSWORD) with it. I was disappointed to realize that the keyboard lacks arrow keys to advance forward and back on a line. Does not need a keypad for this use, but the lack of those simple keys is difficult for one with a partially paralyzed right hand.
I would recommend this to a friendRated 5 out of 5 stars
Great computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you need something for college due to wacky software requirements this laptop will get the job done
I would recommend this to a friendRated 4 out of 5 stars
Broken but replaced
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first package we received had a broken screen. The return process at the store was easy, and I added a few years of warranty just in case that screen is prone to breaking. So far it's been a pretty reliable laptop! 4 stars because I felt like I needed to add a warranty when I don't typically need one on my laptops.
I would recommend this to a friendRated 5 out of 5 stars
New Zenbook by ASUS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't change computers frequently. I am glad I got this new Asus Zenbook, because now I feel like I don't have to change into a new one again for quite some time. I like it a lot.
I would recommend this to a friendRated 5 out of 5 stars
So far so good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this computer. It’s fast and easy to use. Battery life is awesome.
I would recommend this to a friendRated 5 out of 5 stars
So far so good, works well, setup easy...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good and I hope it continues. It started and was setup for my needs quickly. It continues to work well at least so far...
I would recommend this to a friendRated 4 out of 5 stars
Worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s light but good built. Works wonderfully and easy to set up
I would recommend this to a friend









