Customer Ratings & Reviews

It doesn't turn, I imagine it's a factory defect. Pay attention to those details.

As the happy owner of an ASUS - ROG Zephyrus 14" FHD 144Hz Gaming Laptop with the AMD Ryzen 7 with 16GB DDR4 Memory, a 512 GB SSD and the NVIDIA GeForce RTX 3060 for almost a year and half now that I have used as my "travel laptop" due to not only all the features mentioned above but also it's small footprint and light weight, I was thrilled to be able to review this newest ASUS Zenbook! And yes, I bought that ASUS ROG from Best Buy with my own money and it has been more than worth the purchase price! This new ASUS Zenbook is beyond light and despite its near featherweight it, like my ASUS Zephyrus, has proven quite durable in the short time I have been testing it. I often travel by motorcycle through the mid and western states to visit family and this 14" ASUS Zenbook is the perfect travel companion for such adventures! It recently survived 1,500+ miles of motorcycle travel across 3 western states and never failed me in any way shape or form. Prior to heading out, the first thing I did was transfer all my photos and music to this laptop. I like music and now there are over 30,000 songs on the Z'book along with over 100 recent photographs from my recent trip with a stop in the historic town of Tombstone, AZ! I am not much of a photographer but a family member is (they use Digital SLR cameras!) and they often send me photographs of their motorcycle rides and this Zenbook reproduces their pictures superbly! My photos are more memories, theirs are more artwork! I tend to think most folk here use their laptops for pleasure and as I am retired that is exactly what I do. I have used this in hotels to watch a movie on MAX, Prime Video, MGM+ and Disney Plus and without a doubt the video displayed is gorgeous! I have a 4K Laptop that I bought years ago from Best Buy and that screen's display is subjectively slightly worse than the stunning Full High Definition OLED screen on this Zenbook (and yes, I am aware that the source of the movie is important!). Having said that, it is equally important to acknowledge that technology marches on and the OLED screen on this is an outstanding example of just how good things such as computer screens are becoming better and better with the advancement of technology! The speakers, though small are more than adequate and up to the task of playing the traditional Jazz and Pop Vocals of the '40s on up through the '80s without a glitch that I enjoy. I don't expect deep bass but I do expect no distortion at the comfortable level that I listen music and watch movies with and the Zenbook doesn't disappoint. Being a retired Electronics Technician, I take good care of my equipment be it a test item from a manufacturer or one I have bought myself from Best Buy. I also notice build quality which leads to a long and useful life due to the use of quality materials which yield excellent real world durability. Like that years old 4K laptop and my 1.5 year old ASUS ROG Zephyrus 14" laptop, I have zero concerns that this 14" ASUS Zenbook will be just as durable and useful to me in the years to come. I also performed multiple download and upload speed checks with the average download at home being well into the high 600 mbps and uploads averaging over 100 mbps. Said tests were done in my home and on the road at hotels using Speedtest's site and hotel speeds were not nearly as fast as my home's network but I never experienced and problems. Music and movies were played without any buffering even in hotels and as I said, the picture on this 14" OLED Zenbook is wonderful. I have no hesitation in recommending the ASUS Zenbook 14 to anyone that wants a very fast, very portable, quality built laptop for not only home use but travel. I subjected it to my personal litmus test of traveling with me via my motorcycle for over 1,500 miles and this is yet another real world reason I can recommend this Zenbook. For those that say my experience wasn't long enough I would remind you that my ASUS ROG 14" laptop has survived literally thousands miles on trips from the west coast to the mid west of America and still looks and works like NEW! That is proof enough for me that this Zenbook should be with me for years to come. I will take good care of it as I do all my equipment. It earned its 5 Star rating from me because it does everything I ask of it without fault or fail.

I would not recommend this product, horrible to use and not very friendly at all.

The Zenbook 14 is a very sleek and lightweight laptop. It is less than 3 pounds. And it has a nice grey look to it, which doesnt seem to keep fingerprint smudges. I have been looking for a solid laptop for my daughter for college and this checked all of the necessary boxes. It has a very nice 14 inch OLED display, that is both bright and crisp, and its able to lay completely flat. I was surprised to see ASUS switch to a USB-C type charging cable, which I find to be extremely convenient as opposed to a proprietary one like on my other ASUS laptop. Out of the box it comes with 32 GBs or RAM, so I know it will be able to handle the 20+ tabs open on Chrome that my daughter has to have open at all times. It's powered by a 16 core Intel Core Ultra 9 processor that maintains a steady 2.9Ghz frequency but can boost up to 5.1 Ghz. My daughter primarilorwill use it for every day computing use of photo editing software and drawing, so it seems like a perfect fit. The only real downside for this laptop is the gpu, so it's not really going to be able to play games. But overall I think its a very solid College computer.

Unboxing – Let me start by saying I a big fan of the way that ASUS packages that upscale laptop. They are well protected and the way that the laptop pops up when you open the box is really pretty cool. Inside the box, you’ll find all the basic things you would expect with the laptop. Touch and feel – This seems pretty sturdy for a 14-inch laptop – Others have not so much but for its size this one seems to be robust. I really like the touch and feel of the keyboard – the key spacing is good and has a very good feel to it. I have wide hands and find sometimes the space to be a problem when typing but didn’t experience that with this keyboard. As for the trackpad – IT has some nice features, and it is quite large for this size – the ability to use sliders on the top and side for various volume and screen control is a value-add feature – I kind of wish they’d screened it onto the laptop rather than the pull off protection. The pad function was adequate – a few times it had problems tracking my movements and taps but nothing out of the ordinary that I have seen on others. The lid and screen seem sturdy – not always the case in a 14-inch thin profile laptop. Overall, I’m really impressed in this area. Setup - not sure why every Windows PC takes 2 days' worth of updates (maybe exaggerating a bit but it seems way too long) – I know I’ve posted this before however it is a bit of a pet peeve of mine. After setup things were ready – there were a bit of “free” trials that I had to opt out of but nothing major, this is a positive as I’ve had other vendors be much more persistent in loading stuff that you don’t need or want. It is loaded with Windows 11 Home and works as you would expect. Functionally – not really sure how to rate the laptop as it really depends upon your particular needs and what your end use for the laptop will be. If you want to use it for basic office-type work (email, MS Office, web browsing, etc..) this system is more than enough. If you're looking for something with high graphics or video rendering then I would recommend something else – I did find that in graphic intense games, it struggles a bit and video rendering chewed up most of the system resources but nothing that caused it to crash. As far as the hardware the camera works very well for video conferencing, and it performed almost flawlessly with Windows Hello – I think I only had one hiccup during my test time, and that may have been due to ambient lighting. No issues with the ports are and other hardware, however a couple of small things. While it does have 2 USB C ports and an HDMI it only has one USB A port – a 2nd one would have been nice. The other thing is the location of the power switch on the keyboard – it is the second key on the top right – a bit of an odd placement, out of habit I press the key beside it to turn it on. The WiFi was very fast in the same room and had pretty strong signal strength as I moved away from the router source. Not the best I’ve seen but still able to stream 4K without any issues until I was outside of my house. I hooked it up to a USB C doc and experienced no issues or system drag. Bottomline – This is a great little laptop for the common user – probably a bit stronger than you really need. If you’re looking for a gaming or video rendering capability this will function however there are limitations. Overall, ASUS has a strong system, and I would recommend it.

The ASUS Zenbook 14 laptop has a beautiful OLED FHD+ (WUXGA?) screen with intel ARC graphics. There is an intel core ultra 9 processor, a 1 TB SSD and 32 GB Ram. There are 2 USB C ports, 1 USB A port, a HDMI port and a mini-plug port for audio. I love it that this laptop charges through a USB C port so that I don't have to travel with a dedicated bulky transformer. I have also come to love the dedicated Copilot button on the keyboard. While I haven't fully explored AI, it is very handy to ask Copilot questions from whatever you are doing. I have also discovered having Copilot create images that I describe. My granddaughters love some of the copilot generated images we asked for together. The video quality is top notch as is the Dolby Atmos sound. The trackpad is set up so that you can scroll, adjust the volume and adjust the brightness simply by sliding your finger in the designated area. This is the first trackpad I have used that has this handy feature. The initial setup was simple, but I will say that there seemed to be a more than the average amount of downloads, updates etc. the first few days. There is one issue I have yet to resolve, Microsoft has installed links to all of the folders I have in Microsoft One Cloud. These links occupy about half of my desktop. I like to keep my desktop sparsely populated with the few things I frequently use. I tried to copy the links to a single folder but found that the OS wanted to copy the contents (not just links) of the files to the folder (estimated to take many hours). I'm not sure whether this was a result of Microsoft setting up my account on this computer or perhaps an external drive I could have used. This isn't a big deal but a bit frustrating. This computer is lightweight, thin, has killer graphics and sound, a large fast SSD and 32 gigs of ram. The keyboard and trackpad are comfortable and work well. There is a lot to love in this little powerhouse.

Asus Zenbook 14" with FHD+OLED pen and touch screen. This is an awesome compact PC that can neatly fit in a tote bag or backpack while commuting. As the owner of a small t-shirt business and hobbyist, I use several programs for image creation, graphic design, digital art, and photo editing. I will have to say that this Zenbook's FHD+OLED display color accuracy is on point! When streaming, the image quality is unbelievable! This Zenbook comes equipped with CoPilot AI free version. CoPilot helps me tremendously with my productivity, just type a prompt, and a few seconds later I have the digital art that would have taken hours to create! Included in my box: ZenBook and 65W power supply cable. Getting started- The ZenBook automatically recognize my WiFi home network. After signing in to Microsoft and setting up the security features, PIN and Face recognition the updates start. This took about 15 minutes for the first updates, then about 45 minutes to install all updates and drivers. I also had the option to setup the Zenbook from one of my other computer backups. This is nice if you want to sync your network PC's. The ZenBook has a backlit keyboard, one USB-Type A, two Thunderbolt USB-C, one HDMI, and one combo audio jack. Weight is less than 3lbs. This Zenbook will help with my productivity in my small business. Highly recommend.

Lightweight, good battery life, fast... All I needed

This asus laptop is very sleek and lightweight making it convenient for mobile use and transporting. As advertised it displays colors more vibrantly and has sharper image quality than many other similar laptops. The speed and processing power works well for day to day applications like word processing and video streaming but falls short when doing creative work like video editing, design, or playing games with low to mid level graphics. One issue with the slim design are all the ports are very snug. I had particular issues with the usb-c port that I was afraid would wear out over time trying to get the plug(s) in and out repeatedly. I did contact customer service and they told me 5is is not typical and was sent a replacement. They were very responsive. I had other issues with some ports like the 3mm jack and connecting headphones that were corrected with the replacement. So it seems the first one had port issues that are not typical. The camera quality is higher than I am used to for a laptop and has a physical slide to turn it on and off. It will also turn off automatically if the environment light is too low. Useful function but annoying if it cuts off without notice The laptop came with only the usb-c charging block and laptop also with quick start instructions. The setup was easy and typical windows which takes around 5-1 minutes initially but allow extra for the windows update that always follows.

I really like it. The Zenbook is a little slow with more demanding engineering applications and constantly has the fan on, but the general performance is good.

Excellent laptop. Very efficient and lightweight!! Screen is amazing

Very happy, very light, fast and plenty of room and memory.

Really excellent zenbook, worthy of the price and highly commendable.

My new laptop is great. The customer service was really great. Always keeping me informed of my purchases.

Great computer, works well, fast processor, and the pixels are great! I am very satisfied.

Pretty ok laptop... its powerful and compact. The battery doesn't last longer than 8-9 hours which is disappointing. It gets really hot if you don't change some setting out of the box. The game performance of the 140T is a bit disappointing compared to the 140v in the Intel 256V laptop that I've been using but intel have been pushing out drivers so hopefully it gets better. Its a good laptop but thermals and battery life are the things that bring it down to 3 stars.

Best computer I have ever bought from best buy for my boy

I got this laptop when I was accepeted into school for cybersecurity. This laptop has been nothing but good to me. Its very fast and the clarity is amazing. Don’t hesitate to buy this laptop!

Great laptop. Solid, durable, perfect size. Love the sale price. Does everything I wanted.

This laptop looks beautiful and does everything i need of it for school work