Customer Ratings & Reviews
- Model:
- Q409ZA-EVO.I5256BL
- |
- SKU:
- 6494331
Customer reviews
Rating 4.3 out of 5 stars with 719 reviews
(719 customer reviews)Rating by feature
- Battery Life4.3
Rating 4.3 out of 5 stars
- Speed4.4
Rating 4.4 out of 5 stars
- Display4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the superb screen quality, light weight, and excellent battery life of the Zenbook 14" laptop. Positive feedback also mentions the strong performance and modern design. However, some users point out concerns regarding the soldered RAM, heat generation, and occasional fan noise. A few customers also reported issues with the speakers.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Processor speed, Screen quality
Rated 4 out of 5 stars
Good product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice screen, and good size. Quick machine for everyday tasks. Only issue I had was a bad key, but exchanged and all good.
I would recommend this to a friend - Pros mentioned:Screen quality, Weight
Rated 5 out of 5 stars
Great laptop for mom!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My mom was looking for a new laptop. This ended up being perfect for her! It's small, light and has a truly amazing screen. The screen is so bright with unbelievable clarity.
I would recommend this to a friend - Pros mentioned:Screen qualityCons mentioned:Heat
Rated 2 out of 5 stars
Thermal issues, not a “LAP” top
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received this laptop for $360 open box excellent. Incredible machine for the price. Solid build quality minus a few creaks. Keyboard feels great with plenty of feedback. OLED display is gorgeous, but a downgrade compared to a higher quality OLED display due to bad blooming. 8GB RAM is surprisingly adequate for browsing, discord, and office apps simultaneously. Battery life is poor, but that’s to be expected with such features. Biggest drawback is the heat. CPU Easily hits 90 C for basic tasks. This laptop is not meant for your lap, as the heat and conductive metal chassis will burn your legs. Disabling Intel TVB solves the heat issue, but locks the CPU at max 1.7GHz, leaving the system sluggish. Overall, I really want to recommend this laptop but cannot due to the thermal issues.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Chris,
We're sorry to hear that you're having overheating issues with the device. This is not the kind of quality to expect from ASUS products and it is not the norm. Please allow us to make your experience with ASUS a better one. We recommend following the steps in the FAQ below to troubleshoot the issue.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2206040837-0014" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1015064/
- Pros mentioned:Screen qualityCons mentioned:Ram
Rated 4 out of 5 stars
great laptop for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product. light weighted nice size of screen and keyboard feels good. online downside is soldered ram
I would recommend this to a friend Rated 5 out of 5 stars
Love my Zenbook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Zen book. Great graphics, fast response, just the right size to travel with me. AAA.
I would recommend this to a friend- Pros mentioned:Performance, Screen quality
Rated 4 out of 5 stars
College laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor, very smooth operation and a perfect fit for my nephew entering coopage
I would recommend this to a friend - Pros mentioned:Processor speed, Screen quality
Rated 5 out of 5 stars
Best Bang for Your Buck
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen is amazing. The OLED screen with 90 Hz refresh rate is absolutely stunning. And the intel 12 gen chip runs every task smoothly.
I would recommend this to a friend - Pros mentioned:Processor speed, Screen quality
Rated 5 out of 5 stars
Get this!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and beautiful screen. Got this for $500 after $250 off. Great OLED screen at 1800 pixels. Bright too. Put in a 400GB micro sd card so now has 656 GB. Has a 12th gen i5 processor.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Great company and laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop display looks amazing fast love the Asus brand. That’s one of the reasons why I choose this laptop. Way portable, sleek, powerful. Only had a short period but love it.
I would recommend this to a friend - Pros mentioned:Battery life, Processor speed
Rated 5 out of 5 stars
Excellent lightweight laptop
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrific laptop. Abundant speed and storage. Great battery. Fingerprint scanner, touch screen. Very happy customer
I would recommend this to a friend - Pros mentioned:Screen quality
Rated 5 out of 5 stars
Really like this device!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good computer. It runs almost silently, which I was not used to; so when I turn it on, I often think it did not register it because I don't hear it turn on (not a complaint, just an observation). I really love the display screen, as well as the calculator on the scroll/mouse pad. It has come in handy a LOT! The size of the laptop is very comfortable, and it feels sturdy. The keys provide a comfortable resistance, but are easy to push. The one thing I miss is a "Home" and "End" button on the keyboard, but it is not a huge inconvenience.
I would recommend this to a friend - Cons mentioned:Ram
Rated 5 out of 5 stars
Great Laptop with Gorgeous Display
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brilliant OLED display and Core-I5 EVO processor make this beautiful laptop a fll-function machine. With outstanding Dolby Atmos sound, this laptop is perfect for office work, writing and some gaming, though 8GB of RAM (soldered to the motherboard so not upgradeable) limits elaborate game-play. But the stunning display and surprisingly loud speakers makes it fun to watch movies. I got this Best Buy-only model at an amazing price, perfectly meeting my business needs. Previous experience with ASUS gave me confidence.
I would recommend this to a friend - Pros mentioned:Processor speed, Screen quality
Rated 5 out of 5 stars
ASUS Zenook 14"
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ASUS Zenbook 14" Oled Laptop is sleek and lite, and still give a 14" screen. the i5 processor with 8GB memory is good for my use.
I would recommend this to a friend Rated 4 out of 5 stars
Great entertainment Laptop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.MY PROS: - High-quality OLED screen, Asus has some new software features that prevents things like PWM from being a problem during use. ( No more headaches for me) - The 90hz refresh rate makes everything extra smooth - Touchpad and keyboard are good for the price - 2 Thunderbolt 4 Ports - Micro SD slot - USB-C charging - No lag or slowdowns during use after all the Windows 11 updates were installed MY CONS: - The laptop creaks a bit when picked up and handled. - Windows 11, I think Windows 10 is more reliable. Of course, I know most like the newest thing. - The keyboard area and laptop do grab fingerprints easily but it's not the worst I've seen - No slot to upgrade the ram - Battery life could be better Overall I think this is a good laptop for most people, especially when on sale for the price I got it for. ($500)
I would recommend this to a friend- Pros mentioned:Screen quality
Rated 5 out of 5 stars
Best bang for your buck
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very impressed with this laptop. For the price, it’s unbeatable. And if you catch it on sale, it’s a steal. The OLED screen really does need to be seen to believe. 8gb of RAM may seem like it wouldn’t be enough but it hasn’t been a problem. And I’ve been able to easily work on 42 megapixel photos in both Photoshop & Lightroom. I also have a MacBook Air M1 and I really prefer the Asus. Both have great build quality but the Asus is not quite up to Apple’s excellent build. But honestly, that’s the only thing the Apple wins on.
I would recommend this to a friend - Pros mentioned:Performance, Screen quality
Rated 5 out of 5 stars
OLED is amazing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen is second to none. Performance is very good for its weight and size. Got an open box one and got a bang for my buck.
I would recommend this to a friend - Pros mentioned:Battery life, Screen quality
Rated 5 out of 5 stars
works great
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.what a great laptop, it is fast and works great Pros, great battery life great screen works well for movies
I would recommend this to a friend - Pros mentioned:Battery life, Screen quality
Rated 5 out of 5 stars
My Zenbook
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great battery life. Have had no issues. The screen is super.
I would recommend this to a friend - Pros mentioned:Battery life, Screen quality
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen looks amazing, and it has a decent battery thats lasts through my day.
I would recommend this to a friend - Pros mentioned:Processor speed, Weight
Rated 4 out of 5 stars
Good little laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it it’s light weight and not slow wanted a smaller one
I would recommend this to a friend













