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Customer reviews

Rating 4.3 out of 5 stars with 721 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers often highlight the superb screen quality, light weight, and excellent battery life of the Zenbook 14" laptop. Positive feedback also mentions the strong performance and modern design. However, some users point out concerns regarding the soldered RAM, heat generation, and occasional fan noise. A few customers also reported issues with the speakers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 721 reviews
  • Rated 5 out of 5 stars

    Love my Zenbook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Zen book. Great graphics, fast response, just the right size to travel with me. AAA.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Asus Zenbook 14"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this laptop for several weeks and I like it a lot. It is so much easier to carry with me. The resolution is great, sound is good and I've loaded most all the things I do and it is still really fast. I even download and play PC games. I would definitely recommend this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Good buy. No regrets so far.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good device. Great screen 10/10. Sound quality is horrible. Maybe 3/10 for sound. Got it for five hundo so great option for that. Battery last less than advertised, about 6 hours with normal youtube and movie.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Holy Cow!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is fantastic. The screen is gorgeous. For $499.99, this is an absolute steal. I have no idea how Best Buy afforded to drop the price this low, but I'm glad they did.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    One of the best screens

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has one of the best screens I've seen in a long time. I bought it specifically for editing and color grading photos. The higher than normal resolution is great, and the fact that its pantone calibrated is even better. 100% DCI-P3 shouldn't be under stated.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, fast quality screen and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed
    Cons mentioned:
    Fan noise

    Rated 3 out of 5 stars

    Fantastic screen, noisy fan

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OLED screen is beautiful, process is top-notch (supposedly but can't tell from personal experience), but fan is noisy.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am very pleased with my purchase. It meets my needs and expectations. I like the display, keyboard, and the quickness. Windows 11 took a bit of getting used to, but I now feel comfortable with this. This laptop was very competitively priced. Great value.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 4 out of 5 stars

    Not bad for a budget zenbook

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery is not long like advertised and it's slow for roblox and its gets really hot and the fans are very loud but everything else is good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great screen. Great battery life.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen is beautiful - OLED screen is clear and shows bright and clean. Battery life is a lot longer than what I thought it was going to be... Youtube alone is over 10hr runtime with screen on but unsure if I got a special one or what.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great Travel Laptop!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just snagged this computer about a week ago. Its been great so far! Snappy, seems to be well built, and the screen is fantastic! The only gripe i have is the time it takes from pushing the power button to startup lags a bit. Otherwise I am looking forward to using this as my main travel machine.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    ASUS Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product meets all my expectations. Finding this gem in the outlet store for an unbelievable price makes this one of the best purchases I have made all year. The speeds of the computer and the memory are too notch.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 4 out of 5 stars

    Good laptop for content consumption

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display is very nice for watching content such as Youtube and Netflix. However, if you decide to do anything heavy, the fans are quite loud.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    The laptop to beat this summer...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value for money - a very well built laptop with a gorgeous OLED screen, USB-C charging a full HDMI port and more. This will replace my Dell XPS 13 as my daily workhorse and I look forward to using the laptop on a daily basis.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Very Good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, ideal size and weight. It has been an excellent tool for my 76 year old mother.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Fan noise

    Rated 3 out of 5 stars

    Good, but noisy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In general it is as expected, the screen is great but the fan makes too much noise. It is not compatible with Linux.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear CarlosfelipeS,

      We sincerely apologize for the fan noise issue you have been experiencing with this laptop. If you are still within the return window for this device you could return it to Best Buy for a replacement or refund if the fan noise is too loud. If you are outside of the return window you could return the device to us for service under warranty. We can assure you that this is not the norm and is not the kind of quality to expect from ASUS products. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2205024397-0013" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Leonardo
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sleek computer nice screen nice performance.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great clarity, with all the good stuff inside!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally upgraded. I saw this laptop amount many others. It has all the features of many of the more expensive models and, the screen clarity was amazing! It's super fast, has all I could want and more in a very thin structure!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very good laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using it for almost a year at this point, been an amazing laptop for school. I have it synced to my phone and personal computer at home and it makes working from anywhere so easy.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Its very good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This my first very good high quality laptop. It does not disappoint in everyday school work. Although it gets loud and the gaming aspect can be improved

    I would recommend this to a friend