Customer Ratings & Reviews
- Model:
- Q409ZA-EVO.I5256BL
- SKU:
- 6494331
Rating by feature
- Battery Life
Rating 4.3 out of 5 stars
- Speed
Rating 4.4 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the superb screen quality, light weight, and excellent battery life of the Zenbook 14" laptop. Positive feedback also mentions the strong performance and modern design. However, some users point out concerns regarding the soldered RAM, heat generation, and occasional fan noise. A few customers also reported issues with the speakers.
This summary was generated by AI based on customer reviews.
Good for browsing and contents
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very happy to purchase this laptop bright and fast also it has number pad on the track pad so it can save space and more useful.
I would recommend this to a friendExcellent small affordable laptop !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I was looking for in a 14” Laptop to carry when out of the office and on the road. The display is the best part! Great price as well!
I would recommend this to a friendHIGHLY RECOMMEND
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues runs smooth never lags. Lots of memory used and still runs up to expectations. Highly recommend using for a work laptop or any sort of business related work.
I would recommend this to a friendGreat laptop!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this little laptop! Graphics are awesome! Perfect size! Just what I needed for work and home!
I would recommend this to a friendThe display alone makes it worth it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The display and speakers easily make this one of the most comfortable laptops ive ever used. The only down side would be how loud the speakers get but thats not a big deal to me.
I would recommend this to a friendNice my laptop
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so satisfied love my computer its so smoth but i have a one problem today when i buy one more is see it out of service i am so sad
I would recommend this to a friendGreat laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent laptop for the basic user. The device i purchased was open box and was is near perfect condition. Had a not mentioned ding on it which staff took additional money off. Thanks
I would recommend this to a friendGreat for its price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought when it went of sale, very nice small computer and works for school.
I would recommend this to a friendNice laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought a new laptop. The display is very nice. I just started using it, so getting used to it. The only down side is there is no paper manual. And I don’t know how to turn on the numeric keyboard.
I would recommend this to a friendThis laptop is awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it so much and price is reasonable I have being searching for a laptop for about two weeks finally find this and I’m confident with it
I would recommend this to a friendOverall good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works really well, i wish the battery would last longer.
I would recommend this to a friend- Cons mentioned:Ram
Windows 11 wow
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After signing in to the laptop…. I only had 3.4 gb to use out of the 8gb of ram that comes with computer. 1 google chrome tab would turn the fans on the computer at max speed. Visually the computer is beautiful, performance wise…. Save your money.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jawnk467,
We do understand your concern regarding the hardrive size not showing up correctly. It is partitioned into several volumes. To determine the correct hardrive size, please go to Control Panel, change "View by" from the upper right-hand corner to "Small icons". From the lists, click on "Administrative Tools", from the popup window, select on "Computer Management" from the right-pane, from the Computer Management window, click "Disk Management" from the left-pane. And, from the pop window, you will see the list of volumes assigned on the hardrive.
If you need further assistance, please email me at cl-rodel@asus.com and I would be happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Excellent laptop and very good price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop and very good price, it has very good specifications and an excellent screen with a 2.8k resolution.
I would recommend this to a friendExcellent laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop with an insanely bright, clear, sharp screen. Asus has stepped up a notch with this one while staying in affordable range. $499.00 on sale in Jan.
I would recommend this to a friendGreat OLED laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A fantastic laptop made by ASUS. The best in the OLED market at such a low price. However, mainly used just for contect CONSUMPTION and light browsing.
I would recommend this to a friendZen asus
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing graphics, easy to maneuver. Durable, and flexible. Love it.
I would recommend this to a friend- Pros mentioned:Screen quality
Wanted to like
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great screen, but the rest felt el cheapo. Jagged edges around bottom, ergolift left marks in my lap which was hard to feel because the heat coming out was numbing my lap. But returned because wifi would disconnect every 90 minutes or so.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Mnhum,
We do understand your disappointment with the product and the inconvenience this may have caused if it didn't meet your expectations.
The WIFI disconnecting may be related to the laptop being out of range to an established wireless router or access point, RF noise, or internet service is not working properly internet connection is unstable.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Work great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer, have had it for a few months now with no problems.
I would recommend this to a friendMy new toy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm enjoying my laptop. So easy to navigate and fast.
I would recommend this to a friendNot good for interior design
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop doesn’t support many interior design apps. But not a bad little laptop
I would recommend this to a friend