Customer Ratings & Reviews
- Model:
- Q407IQ-BR5N4
- SKU:
- 6403819
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 4.4 out of 5 stars
- Display
Rating 4.4 out of 5 stars
Customers are saying
Customers are positive about the lightweight, price, battery life, and performance of the Zenbook 14" Laptop. They appreciate its portability, affordability, long battery life, and ability to handle daily tasks and simple gaming. However, customers are negative about the keyboard, fan noise, soldered RAM, heating issues, and key visibility. They find the keyboard difficult to use due to poor backlighting and faint print, and express concerns about the laptop's cooling and RAM expandability.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Lightweight, Speed
Zenbook 14"
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this little laptop! It's very compact and lightweight. Fast start up. Great value.
I would recommend this to a friend - Pros mentioned:Price
Very cool
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a very good laptop for the price, it is versatile and easy to use. Love it
I would recommend this to a friend - Cons mentioned:Keyboard
Good laptop for cost
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love everything about this laptop except the lighting on the keys. I had to turn it off because you can’t see which key is what when you’re getting used to typing on it. Other than that it works well for everything I need, which is my college (now online) classes.
I would recommend this to a friend Lap top
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good and nice option definitely I would buy it again
I would recommend this to a friend- Pros mentioned:Price, Weight
A noise laptop
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen size is 14 inch while the weight is more like a 13 inch laptop. The specifications are good for this price. However, the noise is too loud.
No, I would not recommend this to a friend - Pros mentioned:Lightweight
Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, my daughter uses it for school a.nd has had no issues. No too big
I would recommend this to a friend - Pros mentioned:Speed
So far so good!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to replace my old laptop I had for 6 years. It's very fast and performs well. I haven't really tried to put it to the test yet but I like it so much. I got it for nursing school and I think it's going work well for me.
I would recommend this to a friend - Pros mentioned:Weight
Nice laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Zen is easy to use and is a nice size and light weight. Highly recommended.
I would recommend this to a friend - Pros mentioned:Lightweight, Speed
perfect!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lightweight, compact, great resolution and speed. Very happy with this laptop.
I would recommend this to a friend Laptop
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Laptop. Still using for our office. Working great
I would recommend this to a friendBuy one
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 years in and going strong. More than can be said for my old Dell laptops.
I would recommend this to a friend- Pros mentioned:Weight
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall disappointed. It’s warped. The backlot keys are very difficult to see. Wish I would have seen it prior to purchasing. Love the weight and size. But overall Liked my old ASUS much better.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear AmyB,
I'm sorry to hear that your unit arrived warped. All ASUS products undergo intensive quality control, testing and inspections. What you've experienced was not intentional or representative of our brand. If you haven't already, please contact Best Buy to arrange a return/exchange. I will also forward your keyboard backlight feedback to the Product team for review. If you have any general or technical questions, please email me at [email protected] and include case #N2012065895 for reference.
Thank you for choosing ASUS!
Best regards,
Lane
ASUS Customer Loyalty – US Support
- Cons mentioned:Keyboard
Very nice Asus laptop!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall this is a great computer! Nice size, lightweight, easy to control mousepad and very nice screen. The only negative is you have to turn the screen brightness down at night to see the keypad, even backlit, and then back up during daylight.
I would recommend this to a friend - Pros mentioned:Speed, Weight
Great for travel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light weight and easy to travel with. Faster than I thought it would be.
I would recommend this to a friend - Cons mentioned:Keyboard
Sensitive touch pad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this laptop, except for one thing. In certain light it’s hard to see the letters and numbers on the keyboard. I am getting used to the sensitivity of the touch pad and now I like it.
I would recommend this to a friend - Cons mentioned:Ram
AMAZING PORTABILITY
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If portability is all for you, then this laptop is one of the best out there. Please keep in mind you cannot expand the RAM and you cannot charge via USB C which is a huge let down, other than that this laptop is excellent
I would recommend this to a friend - Pros mentioned:Weight
Best little latop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the size and weight of this laptop! It is very easy to work with.
I would recommend this to a friend - Cons mentioned:Fan noise, Keyboard
It’s a good laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is good. But the fan is kinda loud, but sure if that’s normal. Overall this is a good laptop for the price. Oh and it’s had to see the keyboard letters and numbers, it’s a very light silver.
No, I would not recommend this to a friend Excellent
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, excellent product, excellent product
I would recommend this to a friend- Pros mentioned:Lightweight
Light as a feather
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is so lightweight but doesn't feel fragile. It is so easy to setup except some email platforms were a bit wonky like att.net. Finally figured it out but it took a bit.
I would recommend this to a friend