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Customer reviews

Rating 4.3 out of 5 stars with 1089 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are positive about the lightweight, price, battery life, and performance of the Zenbook 14" Laptop. They appreciate its portability, affordability, long battery life, and ability to handle daily tasks and simple gaming. However, customers are negative about the keyboard, fan noise, soldered RAM, heating issues, and key visibility. They find the keyboard difficult to use due to poor backlighting and faint print, and express concerns about the laptop's cooling and RAM expandability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,089 reviews
  • Cons mentioned:
    Keyboard

    Rated 5 out of 5 stars

    Feels more expensive than what I paid.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slick computer. It looks great and works well. Power button within the keyboard is weird to me. However, for the price it feels more than what I paid. Who doesn’t like that?

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice Machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. Fast and a great screen. I had some initial problem seeing the keys. The backlight sometimes make the keys hard to see if turned on. It was smooth sailing after that!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very solid laptop. The Ryzen 5 chips is fast and efficient. For the price, this is definitely a steal. Build quality is also nice although not that premium feel because of the price.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 3 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Works great at. good price. Just the right amount of speed.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      Thank you so much for the feedback, If you have any technical concerns that reflects a 3 star, feel free to send us a tweet or direct message to our Official ASUS North America Support Twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post for reference.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    ASUS computer laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it is light weight. Wish it was touch screen that s the only thing I don t like about it. Good deal for price and I had Asus laptop before and it still is workable but heavier.

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard

    Rated 3 out of 5 stars

    Disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really disappointing product. Wife wanted a small laptop. We've struggled with it from the beginning and should have returned it. Keyboard lighting is so weak that it isn't visible in daylight. Very disappointing operation even though used only for email and web browsing. My Asus laptop has been marvelous, but this toy isn't anything to talk about.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      I'm sorry to hear that the keyboard lighting is so weak, this must be frustrating. I will be letting the related department know about this concern for continuous improvements to the product line. You can use the F7 key to adjust the keyboard backlit. If you have any technical concerns,
      feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Decent computer for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far my daughter loves the computer, Apple advice on the pewter it works fine no trouble is pretty fast..

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 5 out of 5 stars

    Great laptop, Great display, Great build quility !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop, bright display very fast for the price. Only downside is the ram is soldered in, so tou cant upgrade or change the ram. Even games run well with the mx350.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, still good, is quite often on sale if patient, unlike me XD, but works well for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cuts some corners but still decent.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: it has a decent FHD screen, the NVMe SSD is an M.2 and can be upgraded, the bezels are really thin, and the battery life is decent. I loaded Kubuntu on it and it is running like a champ. Cons: The backlit keyboard is not very bright even at max brightness, the keys are difficult to see at an angle (need to look straight down to see them), the RAM is not upgradable, and you can only charge via the barrel plug and not the USB C port.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    New Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to have computer that provides speedy results. One drawback is that the keyboard lettering is very hard to read. Everything else about the laptop is a delight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lightweight and speedy laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased two of these for siblings who use them for their school work and leisure time. They have expressed extreme joy for the products and when they had previously complained about slow performance with the school provided Chromebook. These Ryzen powered laptops offer great value if you find it at the right price point, I purchased these on sale during the 2020 holiday season. As a side note the internal storage can also be upgraded/increased should it be necessary however as of today they are far capacity. Additionally they have an dedicated graphics processor that will allow for some light gaming should one chose to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing for Gaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Play games on this Laptop pretty much all day and work on this laptop, I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast and furious

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is fast and in a small package. It has all the needs met with a decent video card, fast processor, and enough RAM for a middle of the road user. Quality is good so far.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Asus ZenBook 14"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Slim, you can take it at any place and it will not take too much space and will not increase the weight, very fast and useful for office works, very powerful even for gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Purchased as a gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for our daughter for school. Works well and no issues. She likes the size and light weight

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good Quality, Reasonable Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with this computer. The size is adequate for my needs. The images are clear and crisp, and the speed is amazing. It's a very good quality computer for a reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great for value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. A lot faster then what I had before. Good simple out of the box laptop

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Great for college use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With classes being online, this laptop is fast and reliable. Perfect size to carry home or to library.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love it! I am not technologically savvy so it has to be easy for me. I love the size and the quality of the display. I am excited to get home and use it every day!

    I would recommend this to a friend