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Customer reviews

Rating 4.3 out of 5 stars with 1089 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are positive about the lightweight, price, battery life, and performance of the Zenbook 14" Laptop. They appreciate its portability, affordability, long battery life, and ability to handle daily tasks and simple gaming. However, customers are negative about the keyboard, fan noise, soldered RAM, heating issues, and key visibility. They find the keyboard difficult to use due to poor backlighting and faint print, and express concerns about the laptop's cooling and RAM expandability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,089 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Well satisfied with my purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give this laptop a 4 star rating. I just love the price and the laptop.

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard

    Rated 3 out of 5 stars

    Should've shopped around

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is ok for the money, but keyboarding can be slow due to the difficult-to-read key lettering (I'm a hunt-and-peck typist) and other frustrating qualities. Displays bright and clear. Requires external DVD. Touchpad takes some getting used to.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Overall solid laptop for productivity.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good laptop if you're on a budget and looking for something small, simple, fast, and efficient. Been happy with this purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    happy shopper!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    machine works great no issues since start up! great size and weight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop are fun

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment. It does a lot. I purchased this laptop for my son, for school. He uses it all the time. Not just for school work , for play also

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Computer worth buying

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. It’s fast and easy to use. Great value for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Affordable windows laptop for home use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little windows 10 laptop with AMD processor, fast at power up, smooth display, idea for students. Light weight, lon battery life,

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard

    Rated 4 out of 5 stars

    Keys

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very hard to see the letters/numbers on the keys. #1drawback

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop for everyday use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not have put five starts due to the keyboard keys marks color, the keyboard keys are grey and the marks are also grey. Besides this is perfect for browsing, work with texts and photography retouch. The screen looks good, it is very light and solid build.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. So far, I have no issues. It's very light and very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my daughter. It us easy to use and since it is small she is able to carry it in her backpack and use it at school

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Odd Fan Issue

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an odd fan issue where the fan would run at full speed for no reason. ASUS support was unable to help. Eventually I found a post that solved the issue for me. I had to go into the settings for the AMD Ryzen 5 and select it to not sleep or something along those lines. B Besides that major issue this laptop has been good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the first new laptop I have purchased in years. I use this for music production and running investment software. The device boots in about 5 seconds and is ready to use in under 10 seconds. The screen is easy to use (I have a large HDMI monitor also attached.) The keys are a bit hard to read in low low light but are responsive. All in all GREAT BUY!!! I am getting one for my mom to replace her aged beast.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is exactly what I needed. It does everything I need it to do and faster than my desktop or tablet. Great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Quick sign on

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the colors and the quick sign on. O the battery life is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome mid-level laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speed is top notch! Plenty of memory for all applications and steaming, basically all the bells and whistles- and, fantastic screen size. Bought it as a gift, would have kept it for myself but it’s a bit compact so it doesn’t have 10 - key which I use extensively. Completely recommend for student or home use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 for my girls that are in college and they both love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for E-learning

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer was easy to set up. Great for back to school and gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love my laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. Works perfect for checking email, storing documents, and works at perfect speed for those zoom conferences.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good laptop for students with budget

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Laptop is a good For students. The price is very affordable.

    I would recommend this to a friend