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Customer reviews

Rating 4.3 out of 5 stars with 1089 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are positive about the lightweight, price, battery life, and performance of the Zenbook 14" Laptop. They appreciate its portability, affordability, long battery life, and ability to handle daily tasks and simple gaming. However, customers are negative about the keyboard, fan noise, soldered RAM, heating issues, and key visibility. They find the keyboard difficult to use due to poor backlighting and faint print, and express concerns about the laptop's cooling and RAM expandability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,089 reviews
  • Cons mentioned:
    Keyboard

    Rated 3 out of 5 stars

    Fast laptop with flaws

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I wasn't happy with this laptop and ended up returning it. It performed fine, nice and fast, but the keys were just too hard to see in most lighting conditions. Also, the IPS glow on the edges was far too noticeable.

    No, I would not recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear WolfCo1a,

      I'm sorry to hear that you were unsatisfied with the keyboard and display on this laptop. This is absolutely not the kind of experience that we want any of our customers to have. I understand that you have returned the unit, but I will forward your feedback to the Product team for review. If you have any general or technical questions, please email me at [email protected] and include case #N201049019 for reference.

      ​Thank you for choosing ASUS!

      Best regards,
      Lane
      ASUS Customer Loyalty – US Support Asus

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with my new Asus laptop. It has what I need and the cost was reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Size and weight are great. THis is an excellent value for the specs it has

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Purchased for personal use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid computer - lightweight, fast processing, easy to learn the software.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very fast and user friendly. agent at store was very helpful in my decision making

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my kids, they said is really fast computer, so far they love it,

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Stronger than expected!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tough little notebook, strong processing power, and very lightweight! I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Computer for good deal.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    though despite the limited inventory due to lack of stock supplied to the store, that little man in his little tie, with his little glasses, found me this little Laptop for a Little bit of Cash and a little bit of communication and listening skills. Every little bit counted!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Decent Ryzen Laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is decent. However, it has some flaws. First, the light of keyboard is not helpful. It is so dim. Second, it does not control the heat. Third, 8GB ram is so small in 2020. Overall, it is a decent laptop. However, I cannot recommend this one to other person.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good price/ good build

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The build quality is on par and for the price you pay it is a very good laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop for daily use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good enough for school, the laptop is pretty fast, videos can be played fluidly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Powerhouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great laptop for productivity and casual gaming. Silver keyboard is annoying when you can’t see the keys even when the backlight is turned on. Otherwise a great laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice size easy to carry fits in backpack Very fast browsing speed and downloads.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Nice lightweight laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little laptop. Very light and portable. Does everything I need it to.

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard

    Rated 3 out of 5 stars

    Asus Zenbook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the keyboard lit up better. Its not bright enough. Speed is good. Disappointed that you can only use an HDMI compatible monitor as I tried adapters HDMI to DVI and they don't work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer Keyboard sucks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This an excellent computer, BUT the keyboard does not have enough contrast on it. The external light or the screen light washes out the numbers on the keys. EVEN with the backlighting on. I suggest they make the letter larger with darker keys. That ia my only complaint.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop works great and battery lasts a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bought to replace kids' chromebook

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As school went virtual, the schools issued Chromebooks but they were not powerful enough to handle the apps the schools decided to use. Instead of fighting the Chromebook, we ran out and bought two of these. Overkill for 2nd grade but more than enough for 7th grade. We have not had a single issue with the schools apps sice.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Easy to carry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is super light and it can handle 5 tabs open and it has powerful memory

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. For its use it is perfect. Very clear screen and great overall

    I would recommend this to a friend