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Customer reviews

Rating 4.3 out of 5 stars with 1089 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are positive about the lightweight, price, battery life, and performance of the Zenbook 14" Laptop. They appreciate its portability, affordability, long battery life, and ability to handle daily tasks and simple gaming. However, customers are negative about the keyboard, fan noise, soldered RAM, heating issues, and key visibility. They find the keyboard difficult to use due to poor backlighting and faint print, and express concerns about the laptop's cooling and RAM expandability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,089 reviews
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has everything you can ask for at this price. A 6 core AMD processor with a dedicated graphics card and a 1080p display. Light and sleek looking yet powerful. This is the best laptop i've owned to date.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job! I needed something quickly and this was available. For the price we paid, it works for what we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fully functional laptop perfect for my kid in high school. Does everything you would want for a student with more power than a tablet or chrome book equivalent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looking4deals

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good product,the screen is a little too small for me,this one I bought in the store they offered no discount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Favorite

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been in love with this brand of computer for years. Meets all of my needs; my number one go-to out of all my laptops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this laptop for the kids to use for school. Its fast and comparable to a Macbook. Why pay more when you can have something just as powerful for much cheaper!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus purchase A+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Asus laptop. it was easy to set up and works great! loaded apps and transferred my data from my old laptop in no time! Salesperson was very helpful and knowledgeable. Overall great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty powerful and fast, play some light video games and it handles it no problem. Wish it had more storage cut for the price I can't complain. Windows Hello works great, and the bloatware is not to bad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great simple laptop for college student.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item for my sister for college. It was a great purchase for her online learning classes. Asus is a great brand!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is great but to small for the price thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good little machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far. Havent installed any games but i've installed some other software. Everything is quick and sharp -- i am a programmer and leave it on pretty much on 9-10 hours daily usage and still banging

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for a "damaged" laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was listed as having "cosmetic damage", but it the damage was just to the edge of the cardboard box it came in. The computer was in brand new condition and works perfectly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kitchen computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the cost. Was just looking for a computer to browse the internet. Works great for all my needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good product in the beginning but it started to slow down. Its still working good though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N/A

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not yet had an opportunity to set up the laptop. We were out of town for two and a half weeks, and as a result, we have not taken the laptop out of the box. We plan on doing that sometime soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice computer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little computer. I am an Apple User but realized I needed a computer for work and personal use. I bought this one. Great value and it has been a workhorse for the last 5 months.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Meets Expectations but sometimes Noisy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets expectations of a pc. It sometimes makes a whole lot of noise and I have to restart it to get the noise out

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Ideal Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my friend's son and he is loving it, It is a pretty "get the job done" laptop. No complains for now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fine machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Design. Efficacy. perfect. Previously owned an asus wHich i Liked and this model. Is even. Better.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 1 out of 5 stars

    Stay away from this laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely the worst product I have ever bought. I bought this in early December, and after I start this laptop, the fan will never stop. It didn't fix even though I upgrade the latest bios from the Asus website. After one month's use, the camera stopped working. It's just 4 days beyond the eligible returning period. I have to go through a long and tedious conversation with Asus support. There is a stick on the laptop that says `Military-grade Quality` - how hilarious it is!

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Jay2021,

      We are terribly sorry for the issue you have with the device fan and for the camera stopped working and for the inconvenience this ahs caused you. This model undergoes intensive quality control testing and final inspection for both hardware and software. ASUS provides a warranty for the unit in order to fix or repair any isolated issue. This information will be passed on to our development team. Please allow us to make your experience better.

      We truly appreciate your feedback. If you wish to discuss this issue further, please don't hesitate to contact us via email: customerloyalty@asus.com and provide this link for reference or contact our general support at https://www.asus.com/us/support. Our customer loyalty department is dedicated to bringing a resolution to all issues related to our products.

      Thank you for choosing ASUS!

      Best Regards,
      Lamoya
      ASUS Customer Loyalty US Support Asus