Customer Ratings & Reviews
- Model:
- Q407IQ-BR5N4
- SKU:
- 6403819
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 4.4 out of 5 stars
- Display
Rating 4.4 out of 5 stars
Customers are saying
Customers are positive about the lightweight, price, battery life, and performance of the Zenbook 14" Laptop. They appreciate its portability, affordability, long battery life, and ability to handle daily tasks and simple gaming. However, customers are negative about the keyboard, fan noise, soldered RAM, heating issues, and key visibility. They find the keyboard difficult to use due to poor backlighting and faint print, and express concerns about the laptop's cooling and RAM expandability.
This summary was generated by AI based on customer reviews.
Sweet laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sweet laptop thats pretty compact, I really can get alot done on here
I would recommend this to a friendGreat starter laptop
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for a starter laptop. Battery drains fairly quickly otherwise everything else exceeds my expectations
I would recommend this to a friendBlazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best windows laptop ive ever owned. Highly recommended this. Quick and responsive. Cant wait till windows 11 comes out so i can upgrade.
I would recommend this to a friendASUSZen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! The light on the keys could definitely be brighter.
I would recommend this to a friendLaptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just love the setup on this computer I love tht its has voice recognition
I would recommend this to a friendGood for the money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First asus I own and it’s pretty good. Fast and responsive. Touchscreen is smooth
No, I would not recommend this to a friendNice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice system. I would definitely buy another if this breaks. Runs fast
I would recommend this to a friendLove it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my laptop . It’s great for basic streaming. But my only complaint is the sound isn’t loud . Like when watching YouTube , it sounds low .
I would recommend this to a friendSchool
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very great laptop to use for school! Easy to travel with and very slim so not super heavy. Highly recommend it for students in need of a laptop.
I would recommend this to a friendNice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good. Quick. Fast. Nice and sturdy. A bit expensive.
I would recommend this to a friendLaptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great great great great great great great great great great great great great great great great great great great great great great great great
I would recommend this to a friendLaptop/Notebook works Great!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size and works well! Fast start up, no problems encountered this far, almost a full year ago that it was purchased. Great buy!
I would recommend this to a friendMr.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does exactly what I need for taxes and will continue to buy this product
I would recommend this to a friendSo far so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.decent reliable laptop. My son is using it for school and it is still working
I would recommend this to a friendGood and small laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a small laptop, sometimes too small. But the performance is nice, temperature is OK, excellent resolution and the ryzen 5 is really good.
I would recommend this to a friendLaptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good computer for daughters school. The keys are hard to see though.
I would recommend this to a friend- Cons mentioned:Keyboard
Needs fix for keyboard problem
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is good overall but has a flaw where after waking it from sleep the keyboard will not respond. In terms of screen, battery, performance, wireless, all those were good and felt this was a good value if not for having to reboot all the time.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Valued Customer,
We are sorry to hear that you are unable to wake from sleep mode with the keyboard. Please attempt the steps from the faq below and if you need further assistance, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'm here to help you and all others with these issues, as our customer loyalty department dedicated to bringing a resolution to all issues related to our products.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Troubleshoot problems waking the computer from sleep mode: https://support.microsoft.com/en-us/help/266283/troubleshoot-problems-waking-computer-from-sleep-mode
Overall good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Performance is good. The keyboard is the only down. Barely visible
I would recommend this to a friendlaptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works well for a refurbish item. Bought it for my brother
I would recommend this to a friendgood value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this thing. So many different games and keeps me completely occupied
I would recommend this to a friend