Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 1089 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are positive about the lightweight, price, battery life, and performance of the Zenbook 14" Laptop. They appreciate its portability, affordability, long battery life, and ability to handle daily tasks and simple gaming. However, customers are negative about the keyboard, fan noise, soldered RAM, heating issues, and key visibility. They find the keyboard difficult to use due to poor backlighting and faint print, and express concerns about the laptop's cooling and RAM expandability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,089 reviews
  • Rated 4 out of 5 stars

    notebook

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    size more like a note book than a laptop size needs be bigger

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great bang for your buck!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase. Perfect laptop for my needs. ASUS makes a quality laptop here for the budget minded.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    laptop purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the laptop works well, however the screen is too small

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning all the little tricks by like the laptop a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, previously owned product.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Computer. it was refurbished, which was a returned product; however it had no issues and runs like it was brand-new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop choice

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s definitely better than my old laptop, It runs Sims smoothly and that’s all that matters to me. In love with it already !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop, it is exactly what I was looking for. Really appreciate the great help I got in store picking it out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Asus laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! I would recommend this product to all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its perfect for a beginner gopro enthusiast.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its quick and responsive and perfect for editing gopro videos.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Asus Laptop NOT WORTH THE AMOUNT OF $$$$

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had some problems with the keyboard not working, and it would happen just suddenly. For the price I paid for this laptop I would have expected so much more out of it. Don't get me wrong it is nice and has some great features but not worth the $$$ amount I paid for it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great home and work computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace computer for my daughter and she loves this one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    School

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 10 year old child love this computer for her classes.

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard

    Rated 1 out of 5 stars

    Horrible Keyboard

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do NOT buy this computer if you are 100% capable of operating the keyboard from day one without being able to read the keys from day one. Not only is the keys impossible to read their extremely poor quality with no tactical feel, totally flat, slick and poorly spaced. Worst keyboard I've ever seen. Computer ordered because of perceived Asus quality, but this computer is HORRIBLE. TOTAL WASTE OF MONEY!!!!!!!!

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      It's regrettable to hear that you are not pleased with the keyboard. I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you have any technical issues, feel free to reach out to me at [email protected] and provide this link for reference. I'm here to help you and all others with these issues, as our customer loyalty department is dedicated to bringing a resolution to all issues related to our products.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus

  • Rated 4 out of 5 stars

    Asus zenbook

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an overall very good laptop for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect for the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for sons who our schooling from home. These worked perfect for our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice for home use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable, reliable for light home use; however, I use mine for work and I have to charge it halfway through my day.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excelente purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop for my daily tasks, Zoom meeting,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good staff

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful laptop, easy to carry it, wonderful camera view.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Starting Laptop

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good performance for typical office work, basic entertainment and light gaming. Very quick SSD read/write times.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good screen Sturdy laptop Great for productivity work

    I would recommend this to a friend