Customer Ratings & Reviews
- Model:
- Q407IQ-BR5N4
- SKU:
- 6403819
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 4.4 out of 5 stars
- Display
Rating 4.4 out of 5 stars
Customers are saying
Customers are positive about the lightweight, price, battery life, and performance of the Zenbook 14" Laptop. They appreciate its portability, affordability, long battery life, and ability to handle daily tasks and simple gaming. However, customers are negative about the keyboard, fan noise, soldered RAM, heating issues, and key visibility. They find the keyboard difficult to use due to poor backlighting and faint print, and express concerns about the laptop's cooling and RAM expandability.
This summary was generated by AI based on customer reviews.
Asus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality for the price. Open box and still brand new.
I would recommend this to a friendReview
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my daughter she loves how well it works
I would recommend this to a friendHP Envy Pro 6455 Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good and basic machine. Easy to set up with internet connection.
I would recommend this to a friendVery nice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice computer can connect to AirPods. My son is using it for school
I would recommend this to a friendAmazing deal
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer at a great price. Runs all the programs my children need.
I would recommend this to a friendGreat Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer and value for the purchase to meet basic computer needs.
I would recommend this to a friendAsus review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great. I use it for email and shopping. I t has great sound.
I would recommend this to a friendLaptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my laptop it has great picture view and quality is good
I would recommend this to a friendLaptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! I purchased this laptop for my mom. She loves it!
I would recommend this to a friendZenbook purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent! I love the fact that it has Alexa. It’s small and neat
I would recommend this to a friendGreat!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. Screen has good resolution and backlight. Get it on sale!
I would recommend this to a friendGood tablet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good tablet, my son loves it and it's good for everything.
I would recommend this to a friendBacklight keyboard poor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Backlight keyboard I would give 1 star, keys should be black or at least the painted alphabet and numbers.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you so much for your honest feedback, I'm sorry to hear that the keyboard backlight is poor. Our engineers do ensure to design the best units to suit our customers, rest assured that this feedback will not be unnoted and your information will be passed over to the relevant department.
If you have any technical issues, feel free to reach out to me at [email protected] and provide this link for reference. I'm here to help you and all others with these issues, as our customer loyalty department is dedicated to bringing a resolution to all issues related to our products.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop , run fast perfect gift , I will recommend this
I would recommend this to a friendNice
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad little laptop but I had to put a bigger drive in it. It I did not need that crappy webroot u sent with it! I inly use Norton!
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Djwink,
Thank you so much for the feedback, certainly for more capacity, you can upgrade the drive at your own discretion. If you have any technical concerns, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Mr.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A well built machine. 158 FPS while playing league of legends
I would recommend this to a friendExcellent laptop for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the nicest laptops I have purchased. Very fast. Nice keyboard.
I would recommend this to a friendLaptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s really very good I liked I think is better and cheap
I would recommend this to a friendBest buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love It! works beautifully. I haven't had any problems with it.
I would recommend this to a friendTeachers like it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working well for teachers with students attending online classes.
I would recommend this to a friend