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Customer reviews

Rating 4.3 out of 5 stars with 1089 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are positive about the lightweight, price, battery life, and performance of the Zenbook 14" Laptop. They appreciate its portability, affordability, long battery life, and ability to handle daily tasks and simple gaming. However, customers are negative about the keyboard, fan noise, soldered RAM, heating issues, and key visibility. They find the keyboard difficult to use due to poor backlighting and faint print, and express concerns about the laptop's cooling and RAM expandability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,089 reviews
  • Rated 5 out of 5 stars

    Excellent product i really liked it it works great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product i really liked it it works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient for the price. Honestly I did not expect that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivered as advertised.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an open-box purchase. We couldn't tell-it seemed brand new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good customer service. The product works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice needed web cam and very fast for working from home

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never again will I buy an Asus!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I may be more sensitive than others to screen coloration. However, I try to get as pure a white screen as possible. Most computer manufacturers tend to force their default RGB color balance. These color profiles tend to go into a greenish, or greenish / red coloration. This makes for a poor white balance., which is not good for photography, movies etc. I have used other computers, and have been able to correct color balance - and make it "stick" even when restarting computer. Asus seems to be the worst in this regard. I have tried a number of Asus laptops - and returned them. Each one I tried, I was hoping I would have better control over the RGB profile - but no. These varied from high end gaming, to every day use. All had defaults for color profiles, that cannot be deleted, nor over written. You can go into display properties, adjust color balance, gamma, etc., and set as default. BUT, as soon as computer restarts, the Asus default is back with the greenish tint. I have found you can disable certain Asus "features" such as Asus optimization, Armory Crate, and your settings will now "stick". But then you lose other functions such as keyboard back light. Asus needs to wake up - what they perceive as proper color balance, may not be the same for all users - or displays - and the ability to correct for individual preference should be an option. Again, this may not be an issue for many users, but for those who want this color correction, it should be available. I will never again buy an Asus!!

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Ebk02,

      We do understand your disappointment and the inconvenience this may have caused you if the screen didn't meet your expectations.



      To improve or resolve the display issue you are experiencing, please verify if the most current chipset and video drivers were installed.



      Should you need further assistance with the product, please email me at cl-rodel@asus.com and I will be more than happy to help. Or, call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at http://bit.ly/AsusLiveChat.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Rated 5 out of 5 stars

    Great deal, excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for laptop w this stats Asus makes great products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most bang for the buck!! Best purchase decision for our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is great meets what I need for school and leisure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good switch!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed. I am a Mac user but my job requires windows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overview

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light. Fast on/off response. Great for multitasking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great! Needed an upgrade for Zoom Meetings and is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASISpurchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great initiative to fix my issue. Purchase made easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Meets all my needs. Faster processor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice easy to use, light weight, small, very sharp.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, sleek and affordable. Highly recommend for anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FAST SHIPPING

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FAST SHIPPING, EXCELLENT SERVICE. DEFFENETLY RECOMMENDED

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales person was great and I really enjoy the new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product, amazing, high quality and good price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great hardware but software might be a deal breake

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great build and laptop but I started having issues within a few weeks. The fan runs at high speed after waking from sleep. Still trying to fix with driver updates to no avail.

    No, I would not recommend this to a friend