Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $400.99
Clearance
The comparable value price is $719.99

Customer reviews

Rating 4.3 out of 5 stars with 632 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers appreciate the Zenbook 14" Laptop for its great value, lightweight design, long battery life, comfortable keyboard, and reliable performance. It is suitable for general productivity, light gaming, and college courses. On the downside, some users have concerns about the limited RAM upgradability, occasional heating issues, limited number of USB ports, small storage capacity, and fan noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 632 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Amazing laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is fast and beats all expectations for its price line.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great deal

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop. Great battery. Nice display. Overall nice buy.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is super fast and performing very well at this time

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Got what I wanted

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    simple set up and lightweight...just what I was looking for!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good starter for teenagers

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer as a starter for my teenage son. He enjoys the computer and I appreciate all of the aspects that make it a good “first”. The blue light setting and more importantly the military grade durability.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Perfect College Computer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and perfect for the new college student.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic but good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small enough, good battery life - does what I need it to do. Having the USB-C charging is really helpful and it’s nice that there are two ports so I can connect it to an external monitor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Response

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is the perfect size and has everything I need in a portable device. Speedy processer. Plenty of storage. Great graphics as well. Keyboard is a pleasant experience and the Windows hello is nice to unlock your computer also. Good looks helps too. I love it and you will too! Definitely recommend to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Limited use but satisfied

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Asus laptop to update my computer as my Dell is 7 years old. I am in my 70’s and do not need or understand the many bells and whistles but the laptop was easy to use. The wi-fi while of use, I have not utilized this feature enough to give a review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love a good little ASUS

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to function as a new download computer and its been pretty solid. Only issue that i have had is that ethernet card will get overheated and it will drop offline. Usually have to end up rebooting the computer, but other than that is a solid little computer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cute computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer, doesn’t have touch screen though, which I thought it did. It seems to start quickly and keeps its charge. It is a small and light computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ASUS

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint is that if there is some pressure on the frame of the laptop, it leads to a deeper click so when you click on tabs etc. it moves them as you move your mouse away. Otherwise great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for remote work. Purchased this to supplement my work from home office and have not been disappointed yet, although I have still not been given the ability to download the free internet security software I was supposed to receive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great budget laptop.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve bought 2 of these for work so far, one had OS and power issues but was covered under warranty to get repaired. Over all enjoy this laptop for work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and power for college. Great for taken to class and where ever you need to use it. Price was right for this laptop. Weight is perfect. Battery life is excellent to handle a full day of classes. Screen is bright easy to read.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome little Beast

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a 15.6 HP to replace mine that was stolen. I found the ASUS for a similar price. It has the same specs as my HP. It is by far a better-built product. I loved my HP but glad you were out of stock on mine. This is my 2nd Ryzan 5 which is excellent also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS - ZENBOOK 14" Laptop Saves the day.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Easy to use and has all features as advertised. I was looking for a good computer for school and this met all of my requirements, plus it was well-priced as an open box item. I so appreciate Best Buy for their quality and expertise of service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent Laptop, Beware of Overheating

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop performs well for school applications. However, has a tendency to overheat. Fans have been cleared of debris and the laptop overheats. The only way to cool it down is to shut it down and leave it for a couple of hours. Beware of overheating when charging. That seems to be when it gets the hottest. Not useable when it overheats. The issue did not become apparent until after my 2 week return window.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It's cheap

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constantly shuts down for no reason, can't get it out of sleep love and have to hard restart. Very annoying.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop, fast, has USB-C data and display, and Ryzen 5000 with the MX450. Easily plays Apex at 60FPS at 1080P. Laptop does run quite hot. Battery life is more like 6 hours, the 12 hour claim is baloney. Excellent deal for the $460 open box though.

    I would recommend this to a friend
Sponsored