Customer Ratings & Reviews
- Model:
- Q420VA-EVO.I7512
- |
- SKU:
- 12151705
Customer reviews
Rating 4.6 out of 5 stars with 1045 reviews
(1,045 customer reviews)Rating by feature
- Battery Life4.3
Rating 4.3 out of 5 stars
- Speed4.8
Rating 4.8 out of 5 stars
- Display4.9
Rating 4.9 out of 5 stars
to a friend
Rated 4 out of 5 stars
Good product, slight display problem
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought mine about a year ago and have had only a couple problems with it. First, the battery life isn't amazing, but it gets me through a full day at school and almost a full day of work. Second, after leaving the laptop for a couple minutes and coming back, the display won't turn back on no matter what I do and I'm just forced to wait. I have recently discovered that plugging something into the USB port will wake it up so I keep my USB mouse dongle with me just in case
This review is from ASUS - Zenbook 14X 14.5" 2.8K OLED Touch Laptop - Intel Evo Platform i7-13700H - 16GB Memory - 512GB SSD - Inkwell Gray
I would recommend this to a friendRated 5 out of 5 stars
Great laptop!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this laptop! The size, keys, speed, and display are perfect! Easy to connect, setup and go!
This review is from ASUS - Zenbook 14X 14.5" 2.8K OLED Touch Laptop - Intel Evo Platform i7-13700H - 16GB Memory - 512GB SSD - Inkwell Gray
I would recommend this to a friendRated 5 out of 5 stars
Great OLED laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good laptop for my purpases with a beautiful TOUCHSCREEN OLED! Most touchscreen laptops I've used suffer from having weak resolution but this screen is beautiful and the touchscreen works great. If the computer ever overheats, hold it up for a few seconds and see how quickly it cools down with the built in fans. So far I've had no problems with the windows camera unlock but this laptop is missing a fingerprint reader... Still gets 5 stars because of the beautiful screen!
This review is from ASUS - Zenbook 14X 14.5" 2.8K OLED Touch Laptop - Intel Evo Platform i7-13700H - 16GB Memory - 512GB SSD - Inkwell Gray
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the laptop. I works very well for school and isnt heavy on my back. Well worth the purchase.
This review is from ASUS - Zenbook 14X 14.5" 2.8K OLED Touch Laptop - Intel Evo Platform i7-13700H - 16GB Memory - 512GB SSD - Inkwell Gray
I would recommend this to a friendRated 5 out of 5 stars
I love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I am very happy with this laptop. I love the backlit keyboard, the color and speed.
This review is from ASUS - Zenbook 14X 14.5" 2.8K OLED Touch Laptop - Intel Evo Platform i7-13700H - 16GB Memory - 512GB SSD - Inkwell Gray
I would recommend this to a friendRated 5 out of 5 stars
Seamless purchase and device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I7evo platform with 16g ram.. on top of it Asus quality.. can’t ask for more .. satisfied!!
This review is from ASUS - Zenbook 14X 14.5" 2.8K OLED Touch Laptop - Intel Evo Platform i7-13700H - 16GB Memory - 512GB SSD - Inkwell Gray
I would recommend this to a friendRated 5 out of 5 stars
VBest laptop
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very good laptop I would suggest for student and for work
This review is from ASUS - Zenbook 14X 14.5" 2.8K OLED Touch Laptop - Intel Evo Platform i7-13700H - 16GB Memory - 512GB SSD - Inkwell Gray
I would recommend this to a friendRated 5 out of 5 stars
Best Ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing lap top!! BEST I HAVE HAD!! battery last longer then expected.
This review is from ASUS - Zenbook 14X 14.5" 2.8K OLED Touch Laptop - Intel Evo Platform i7-13700H - 16GB Memory - 512GB SSD - Inkwell Gray
I would recommend this to a friendRated 5 out of 5 stars
Perfect laptop
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful display, good keyboard, big response touchbad.
This review is from ASUS - Zenbook 14X 14.5" 2.8K OLED Touch Laptop - Intel Evo Platform i7-13700H - 16GB Memory - 512GB SSD - Inkwell Gray
I would recommend this to a friendRated 5 out of 5 stars
Unleashing Brilliance at an Unbelievable Price!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For $799, the Asus Zenbook is an irresistible deal. If you're in the market for a laptop that combines top-tier specifications with an OLED display, then look no further. This laptop offers an unrivaled experience at a price that feels like a steal. I wholeheartedly recommend the Asus Zenbook to anyone who wants to unleash brilliance in their everyday computing endeavors
This review is from ASUS - Zenbook 14X 14.5" 2.8K OLED Touch Laptop - Intel Evo Platform i7-13700H - 16GB Memory - 512GB SSD - Inkwell Gray
I would recommend this to a friendRated 5 out of 5 stars
Finally, a laptop built like a mac
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing laptop for a decent price with amazing build quality.
This review is from ASUS - Zenbook 14X 14.5" 2.8K OLED Touch Laptop - Intel Evo Platform i7-13700H - 16GB Memory - 512GB SSD - Inkwell Gray
I would recommend this to a friendRated 5 out of 5 stars
Perfect for our needs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for our kids to use for homework. Runs fast, easy to set up, great purchase
This review is from ASUS - Zenbook 14X 14.5" 2.8K OLED Touch Laptop - Intel Evo Platform i7-13700H - 16GB Memory - 512GB SSD - Inkwell Gray
I would recommend this to a friendRated 5 out of 5 stars
Asus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my son going to college, good price, good performance. Quick delivery!
This review is from ASUS - Zenbook 14X 14.5" 2.8K OLED Touch Laptop - Intel Evo Platform i7-13700H - 16GB Memory - 512GB SSD - Inkwell Gray
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size. Great speed. Great applications. Perfect for my college classes
This review is from ASUS - Zenbook 14X 14.5" 2.8K OLED Touch Laptop - Intel Evo Platform i7-13700H - 16GB Memory - 512GB SSD - Inkwell Gray
I would recommend this to a friendRated 5 out of 5 stars
Very good laptop
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A Very good laptop. My son is very happy with it so far with no complains.
This review is from ASUS - Zenbook 14X 14.5" 2.8K OLED Touch Laptop - Intel Evo Platform i7-13700H - 16GB Memory - 512GB SSD - Inkwell Gray
I would recommend this to a friendRated 5 out of 5 stars
Durable and high performance laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing laptop, durable and high performance. But please take care about the reflective screen.
This review is from ASUS - Zenbook 14X 14.5" 2.8K OLED Touch Laptop - Intel Evo Platform i7-13700H - 16GB Memory - 512GB SSD - Inkwell Gray
I would recommend this to a friendRated 5 out of 5 stars
Great value for Money.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome pc. I used this as replacement pc for my work. The laptop is solid built and specs are great.
This review is from ASUS - Zenbook 14X 14.5" 2.8K OLED Touch Laptop - Intel Evo Platform i7-13700H - 16GB Memory - 512GB SSD - Inkwell Gray
I would recommend this to a friendRated 1 out of 5 stars
Dont impress with spec and reviews
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.is not worthy !! Well i am sure most of the people paying 1000$ for just processor, with that price this unit doesnt have dedicated gpu, which is absurd!! So whats the benefits with higher cpu if you dont have dedicated gpu. And guys dont trust asus OLED, Asus had common issue for their OLED panel, its look like FHD screen although they are saying this unit has 2.8K OLED panel. Overall this model shouldn't be more than 600 $ . If you are basic user then its fine.
This review is from ASUS - Zenbook 14X 14.5" 2.8K OLED Touch Laptop - Intel Evo Platform i7-13700H - 16GB Memory - 512GB SSD - Inkwell Gray
No, I would not recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smooth and perfect for school work. I like the long lasting battery.
This review is from ASUS - Zenbook 14X 14.5" 2.8K OLED Touch Laptop - Intel Evo Platform i7-13700H - 16GB Memory - 512GB SSD - Inkwell Gray
I would recommend this to a friendRated 2 out of 5 stars
Good laptop with major flaws.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First off, the display is beautiful. That's the main thing people are looking for, and it doesn't disappoint. The screen is pretty glossy, so if you're in a brightly lit room you'll see a lot of reflection, but the quality of the OLED more than makes up for that. Secondly, it is very powerful. The 13700H is a superb CPU. And the Iris XE graphics greatly exceeded my expectations. It handily beat the ryzen 7730u APU in game benchmarks. Getting nearly twice as many frames in most games. Obviously it's not dedicated-GPU level performance, but for an iGPU I was impressed. Servicing it was easy. Was able to swap out a larger SSD easily, however the RAM is soldered, so not upgradeable. on to the bad It is thicker and heavier than I would have liked. I guess this is to be expected with a 45W TDP on the CPU - it needs cooling. It feels pretty heavy though. Will be best suited to living on a desk. It's certainly no thin-and-light. The biggest downside though is the idle battery drain. It is horrendous. I close the laptop with 60% battery, and when I open it the next day it is completely dead. I don't know if this is a hardware issue, or something to do with Windows 11 but it is completely unacceptable. It took me 2.5 weeks to realize how bad this is, and now I'm outside the return window and stuck with this thing.
This review is from ASUS - Zenbook 14X 14.5" 2.8K OLED Touch Laptop - Intel Evo Platform i7-13700H - 16GB Memory - 512GB SSD - Inkwell Gray
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Matthew A,
We appreciate you sharing your feedback on this model and would like to apologize for the battery issues you're experiencing. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. Please allow us to make your experience with ASUS a better one. We recommend following the steps in the FAQ below to troubleshoot the issue. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2308019105-0005" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1043914/









