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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1045 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,045 reviews
  • Rated 5 out of 5 stars

    Checks the boxes

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no issues going on a month with. Love the screen and portability

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't be happier. Machine runs and operates beautifully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good laptop for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display is very good, vivid colors, good refresh rate, very good color accuracy. The keyboard feels very nice. The speakers are really great quality considering other speakers at a similar price range. Can comfortably tackle everyday browsing/multitasking along with some editing and minor gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent 2K OLED Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this laptop for work and it is great. Despite the smaller storage I am used to, everything else about it, SSD can be upgraded to a larger size, RAM cannot as it is hard-soldered 16GB. Crisp OLED touch display, minor glare if you are in a room with many light reflections. Very lightweight and portable so it is great if you are on the go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks Working great Fast and easy to carry anywhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop with great battery life, perfect for daily usage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best laptop i ever had , great display and performance !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good everyday computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues running multiple programs. Easy set up. Good size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeded expectations

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no issues with this laptop. Keeps a long charge and is great for my design classes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. This computer is excellent for a college student.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing little machine. does evertying i need it to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice 2023 computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent!! I work and play videogames in it and it runs perfect

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good if you don't need long battery life.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is Okay. Good deal if you get it for under 750 but the battery life is bad. This only last around 5-6 hours with doing regular school tasks. The good CPU and ram is solid for multitasking with no problem.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Jesus L,

      Thank you for sharing your feedback on the laptop, and we apologize for the short battery life. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306009680-0029" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] Troubleshooting - Short Battery Life (Rapid Battery Drain) - https://www.asus.com/support/faq/1043914/ Asus

  • Rated 5 out of 5 stars

    Beautiful beast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop looks so nice, works great and long battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price, love the OLED screen . Good batteries life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE my Zenbook

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love this laptop! Great for gaming, podcast editing, and high-speed internet interfaces! Love the touchscreen feature! Battery life could be better, but I keep it in battery saver (only charges to 80%) mode so that effects it as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty good, but disappointed.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have heard great things about Asus laptops and had no reason to really doubt since I use a lot of Asus hardware in my computer builds, but unfortunately, as it seems with a lot of folks, the left speaker has gone out (sounds like it is blown or the wires/connections are screwy. very static filled) after only a year and half or so of very light use and utmost care. (basically, 95% of the time is stilling on a desk connected to a hub on the right side of the computer) Everything else has been mostly great, but the speaker is very disappointing since the "product is tested to military standards."

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Matthew,

      We sincerely apologize for the speaker issue you're experiencing with the ASUS Zenbook 14X Laptop and for any inconvenience this may have caused you. This is not the kind of quality to expect from our products and it's not the norm. To obtain assistance with repairing the laptop or to further investigate the problem described, we recommend contacting our support team directly at https://www.asus.com/us/support/CallUs.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306009680-0032" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 4 out of 5 stars

    Asus oled laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little salty but good enough for a laptop without graphics card, touch screen is nice and screen is oled

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek and good quality video. Battery life lasts very long.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All smiles...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clarity on this screen is supurb. The quality of this laptop feels top notch. Very happy with my purchase.

    I would recommend this to a friend