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Customer reviews

Rating 4.6 out of 5 stars with 1045 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,045 reviews
  • Rated 5 out of 5 stars

    Great for robotics FTC programming

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Use it for robotics so it gets lots of use and gets banged around a lot. Has held up very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop at a decent price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop, battery is a bit iffy and the build sorta feels kinda weak but it never lags on me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience overall however was told that with this membership i would probably see a price drop for black friday and then they would price match and instead the item went up by 20%.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS Zenbook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop - definitely exceeded my expectations. I've owned multiple ASUS laptops over the years and this Zenbook continues in terms of quality and satisfaction.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. I switched from the MacBook Air M2 and couldn’t be happier. It’s able to handle all the tasks and programs needed for grad school. Only downside is that the laptop charges at “slower speeds” when using a charger that did not come with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus Zenbook i7 - fast and great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of kit, well spec’d, good fast start up and great at all tasks. OLED Screen really sharp and gives more useable area than standard 13.5-14”. Amazing price on special offer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Speaker stopped working after a few weeks

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was fairly happy happy when I received it. Nice screen, keyboard, quality. It's a bit heavy and the speakers are not good. Less than 2 months after I got it, the left speaker stops working. I just sent it for repair, they wouldn't give me a new one, they didn't even want to pay for the shipping! I won't have a laptop for weeks now. ASUS has let me down

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      Please accept our sincere apologies for the speaker issues you've experienced with the notebook and your disappointment with the repair process. This is not the quality of service we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We understand that you have sent in the device for repairs, and we hope the issue will be resolved soon so that you can continue using it.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at customerloyalty@asus.com and include the case number "N2306009165-0013" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Great laptop for movies

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic laptop for surfing the web and watching movies on a plane. Onboard graphics pretty decent, enough to play less intense games at 45 fps on medium.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My best "buy" so far.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it on a sale at best buy for 799 and i thought its a steal and bestbuy has reduced the price 100 more and they have honoured the price match. Now it one of the best laptop to get at that price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value - Perfect Fit for My Needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a laptop that could do the basics well and didn't cost a lot. The ASUS Zenbook 14X meets all of my requirements including having an outstanding display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works fine. Satisfied.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop works fine. Satisfied with performance and the battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS LAPTOP

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! I bought it to use for school and it has been a great use it has everything I need !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found the perfect computer for what I needed. Fast due to high specs but compact with a 2K resolutions. Beautiful geaphics and amazing keypad with touch numberpad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Asus laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great laptop, kudos to Asus. It was butter smooth, only regret will be although the sound is great, it can improve in sorting the different sounds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For gloryyyy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is GLORIOUS. Purchased 9 months ago. Returned a macbook that i hated, purchased this and couldnt be happier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this laptop overall

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop overall. Beautiful in the outside, less prone to fingerprints compared to the other laptops, love the keyboard lights and feel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Laptop for the price. User Friendly for all ages

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop for seniors

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good smaller size laptop. Used by a senior who finds it reasonably easy to use - good screen display, keyboard visibility & button size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Value System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When on sale, this is an absolutely unbeatable value. This PC features a gorgeous OLED screen and has everything else that you need and want in a general purpose laptop.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Screen Quality was excellent.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen quality was excellent. But the processor is not that fast. I'm a developer, and I tried to run the code, but it can't handle that. I recommend this for a basic users only.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Ajay,

      Thank you for sharing your feedback on this product. We understand that it didn't meet your full expectations, and we sincerely apologize for that. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. Customer satisfaction is our top priority, and we strive to make every purchase an enjoyable one. Your feedback will be forwarded to our Product team for review.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at customerloyalty@asus.com and include the case number "N2306009680-0018" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus