Customer Ratings & Reviews
- Model:
- Q508UG-212.R7TBL
- SKU:
- 6492794
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the Zenbook 15.6" laptop's touchscreen, performance, and battery life, frequently praising its ease of use and good value for the price. Many found the graphics capabilities satisfactory for their needs, and the lightweight design convenient. However, some users noted limitations in RAM and storage, while others mentioned occasional fan noise.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Touch screen
ASUS computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice computer for the price and a Nice clear screen.
I would recommend this to a friend - Pros mentioned:Speed
New Laptop for gaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works for me use for gaming. Speed clear all good!
I would recommend this to a friend - Pros mentioned:Speed
It's worth
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great speed, great attention, laptop is excellent!
I would recommend this to a friend Not bad for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speakers aren't very loud............................
I would recommend this to a friend- Pros mentioned:Speed
Smooth Operation
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer. AMD Ryzen 7 is great for most needs.
I would recommend this to a friend - Pros mentioned:Speed
laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice computer, fast and looks good, like ASUS computers
I would recommend this to a friend Good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product does the average work that a lap top does with no trouble.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Nonia,
We appreciate you sharing your feedback on this model. We are always known to satisfy our customers with the best quality and features. We do value our customers and take negative customer service experiences very seriously. Are there any issues you are experiencing with your unit?
If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2207006801-0005) for us to better assist you.
Thank you for choosing ASUS!
Best Regards,
Ramon,
ASUS Customer Loyalty US Support
ASUS Rocks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second ASUS laptop that I've purchased in the past seven years. Very satisfied with the quality and consistency of ASUS brand products. I've found that they offer more dependability then a lot of the other PC manufacturers.
I would recommend this to a friendVery bad performance out of advanced laptop.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Already taking into local Best Buy for diagnostics and repairs.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear 406Mexmix,
We're sorry to hear about the unfortunat experience you had with the performace of this model and that you had to send it in for repairs. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Tab crazy girlfriend absolutely loves it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my girlfriend and the many features and higher end processor are perfect for her multitasking work at home. Its a 10/10. Only hiccup is sometimes you can bump the on/off button which is on the left side of the laptop not the keyboard area.
I would recommend this to a friendBest open box ever
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a deal that i get. Specification were top class but open box. Price was really good for this specification
I would recommend this to a friendHappy enough
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this machine. Has some quirks. Labels on the keys are hard to read from many directions and back-light doesn't completely solve the problem. Power switch on the side gets bumped easily shutting down the system
No, I would not recommend this to a friendConstant issues
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For what it is, this laptop is definitely a great bang for the buck. But after about 2 months, I started to encounter issues. This laptop seems to have a mind of it's own. It decides to restart and/or shutdown without warning and a full battery charge at any given moment. This is really detrimental to me trying to run a business from it. Secondly, after a few months, I noticed the charger intermittently cutting out on me. I bought a new charger and it still had issues. I think it's a bad port. Very frustrating especially being outside of the return window.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Czac,
Please allow us to apologize for the inconvenience you are experiencing with the Wireless Adapter. Please allow us to make your experience with ASUS a better one. We do provide a 1 year manufacture's warranty to have the device repaired, we do recommend that you perform all the available updates inside the MyAsus app.
For more information send us an email at customerloyalty@asus.com and provide the link to this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2210037213-0005) for us to better assist you.
https://www.asus.com/support/FAQ/1045716/
Thank you for choosing ASUS.
Best Regards,
Saskeia
ASUS Customer Loyalty US Support
It was good until…
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My charger port went out and the camera stopped working. ASUS support could not resolve this issue. I like the flexibility. Wish the charge lasted.
No, I would not recommend this to a friendLaptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife and I are loyal Best Buy customers. Over the years we have purchased numerous items at Best Buy. This laptop I recently purchased is great for what I am using it for. I am very pleased.
I would recommend this to a friendASUS 15’ Genbook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am satisfied with the product. It has been very reliable so far. I just wish the price was a little cheaper. But generally I’m happy with my purchase
I would recommend this to a friendVery dependable device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good device. I exchanged a defective H/P device (which is no longer offered by Best Buy) and received this one to replace it. I have been very happy with it's performance since that time. Thank you.
I would recommend this to a friendGood for the price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer is very good for the price it has, what I did not like is that the battery lasts very little while I play and sometimes it takes time to respond but for what you pay is a very good option
I would recommend this to a friendGreat computer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything I need and more! The speed of downloading web pages and streaming is amazing. I would recommend this computer to family and friends!
I would recommend this to a friendLaptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I apologize for taking so long, but the sales man was great, he helped and explained everything to me. I wish more associates would be that good
I would recommend this to a friend