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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 322 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers appreciate the Zenbook 15.6" laptop's touchscreen, performance, and battery life, frequently praising its ease of use and good value for the price. Many found the graphics capabilities satisfactory for their needs, and the lightweight design convenient. However, some users noted limitations in RAM and storage, while others mentioned occasional fan noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-322 of 322 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, fast and efficient and easy to use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    UNUSABLE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot see the keys!!! You put gray characters on a gray keyboard?!!! FIRE YOUR DESIGN TEAM-WHAT A BOAT ANCHOR!

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear CurtisV,

      We appreciate you sharing your feedback on this model. We hope that in time you will be able to use the unit and be satisfied with your purchase. We do value our customers and take negative customer service experience very seriously.
      If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2205035167-0012) for us to better assist you.

      Thank you for choosing ASUS!
      Best Regards,
      Saskeia,
      ASUS Customer Loyalty US Support Asus