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Customer reviews

Rating 4.5 out of 5 stars with 418 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 418 reviews
  • Rated 5 out of 5 stars

    Solid Laptop - Great Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my son to use. He is just entering High School and has his own Insta channel for car photos. The laptop has been great for him. Easy to use, tons of power, and great battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything good. Excellent for school... Good customer service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer so far. It has a good speaker, a clean screen, and good connectivity to my phone. It's worked great for me thus far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my kid’s first laptop for games and school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feeling Zen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Asus Zenbook a couple of weeks ago. The laptop is lightweight and easily navigable. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop came in good condition, fast, im happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter who specifically wanted this computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good battery life.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid laptop. Battery life is the best part, with my current usage I can go a few days without having to charge it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best portable laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High battery life and great performance. Screen quality is high. The laptop's build is very light and portable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great product and can handle a lot of the tasks that you need it perform with ease!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The look feel and performance of this laptop all get 5 stars. It is excellent in all categories.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new study computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall this is been great for what I need. Exactly what I needed and the sales rep was great!! The Snapdragon X plus was a great add-on.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Scratched Up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this up at a local store and the chasis had black marks all over the edges I could not get out. The store suspected I caused the dmaage, which I did not appreciate, but eventually offered a replacement. The replacement has similar damage. The black marks are very obvious on the beige laptop. Not happy a $800 is not in prestine condition or that I have to do another return.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Ktbb,

      It's our sincere regret to hear that you received a defective product, and we apologize for any inconvenience this may have caused you. This is not the quality of products we aim to provide. If you are still within the return window, we recommend contacting the place of purchase for an exchange or return. Please rest assured that if you cannot gain resolution when contacting the place of purchase, we will be glad to provide further assistance.

      We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2506017063-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    ZenbookA14

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop with great battery life, highly recommend to student who are currently in university!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent laptop. Buy on clearance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good screen and decent weight. Run slightly warm. I had to return it because the school's requirement was a 16GB laptop. This computer is fixed at 8GB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent computer, it is very fast and it has good resolution. I am happy with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    extremely lightweight laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an incredibly light laptop and feels great to touch. The keyboard and touchpad respond very well. For the price, I think it is amazing. However, it does not have a touch screen if that is important to you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product and awesome service by Best buy team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    solid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good laptop, no problems with it yet. would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used - Zenbook A14

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my mom, peak LED, screen, and performance for it's price!

    I would recommend this to a friend