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Customer reviews

Rating 4.5 out of 5 stars with 418 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 418 reviews
  • Rated 5 out of 5 stars

    I bought a computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My younger brother needed a computer and that was our best offer, I gave it to him for Christmas and he was very happy it was very easy and thanks to the Best Buy guys for helping me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool for the price, not the best performance but the slate brown color and the overall feel of the laptop is really good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Zenbook

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop was lightweight; but the material/coloring of the laptop make it look like it's scratched up, but it's not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    recommendation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its been a good buy and i would reccoommed it to every one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus laptop great, Best Buy exudes confidence

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the product, loved the ambience n support in purchase decision. Best Buy is the coolest electronic purchase store w/o worry!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works perfectly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had any issues with it besides printers not working with it, but that is easy enough to just not really care about

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS Zenbook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a significant improvement from my decade old previous ASUS laptop ...considerably less expensive, too.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Might not run the programs you need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Think twice before buying this beautiful piece of hardware, because on the inside it runs arm64 which means some of your main software programs won't work very well - if at all. For example - dropbox (despite what you might hear) does not sync properly with arm64. RevoUninstaller does not work with arm64 either - even though it appears to load. Same with Ricoh/Fujitsu scanner programs. They don't work well with arm64. This was super disappointing to discover because all the reviews I've read and watched lauded the wonderful design of this otherwise great laptop. But the "core" issue is the cpu chip which is arm64 - and alot of software is currently incompatible with it. If this just had an i5 intel chip I would give it 10 stars. But as it stands now, it only rates a lowly 2.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear ZMan,


      Thank you for your comment.

      We do understand your concern about x86/x64 programs may not run with an ARM64 processor. Although there can be an issues running some programs on ARM64 architecture due to differences in instruction sets between ARM and x86, or x64 architectures, these programs will run properly with Windows 11 since the OS includes an emulator to run x86/x64 software. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Rated 4 out of 5 stars

    ASUS - Zenbook A14 14"

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a smooth, lightweight computer. No clacking when typing. Perfect for what I need

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great! Great device for movies and study!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is perfect for my college classes. Also it have a good weight for being move to others places

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing computer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for someone as a birthday gift. I almost didn't give it to them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Zenbook is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is amazing. The screen is perfect, the camera is smooth, the keyboard is great! It can multitask pretty good and colors are amazing. I also got it for half price because of the great deals that Best Buy offers. Thank you!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new computer and it’s easy to use. Great battery life. Great computer to start off college for daughter.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good but No game at all

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so light! works well with most apps,but almost unavailable with games (especially online ones)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good school laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop for schoolwork, but not so great if you want to play games such as CSGO.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good buy incomplete service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is ok , I wish they could assisted mr on installing the office, I paid for geek squad kinda of a laptop ready to run, but nowadays is you do it on your own

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear RicardoG,

      Thank you for sharing your experience with the ASUS UX3407QA Laptop. We are glad to hear that the device has met your expectations overall. However, we sincerely apologize for the inconvenience you faced when setting up Microsoft Office. We understand how important it is to have a laptop ready to use right away, and we regret that this process was not as seamless as you anticipated. Your feedback will be passed to the appropriate teams for review.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2507000882-0013" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop meets all listed description! Definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son and He likes it. Does everything he needs it to. Good price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    CerAluminum stains too easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a fan of the ceraluminum casing, I came with a couple smudges on it and is impossible to clean. I’m afraid to use abrasives because it’ll damage the surface so I guess I’ll have to live with the discoloration.

    I would recommend this to a friend