Customer Ratings & Reviews

I love my new laptop! The touchpad stopped working on my old one, and I really needed a replacement for work, but I was trying to save up for the newer model from the previous brand. A whopping $2,000, which has been hard to do between rent, car note and every day expenses. Being that my very first tablet was an Asus model, they really were the company who introduced me to personal devices. I loved that tablet so much, I'd gifted it to a few people close to me! That said, I'd stayed loyal to the other brand for my last three laptops, wasn't sure if this one would compare. This Zenbook was a GREAT choice! For one, it's just so fun to hold and to look at. Super cute! Smooth surface and upscale neutral color. It's light as a feather, too, which is very important to me as I'm a hybrid office worker. I have the option of using a company issued laptop, but they're so flippin' heavy! I didn't want anything that hurt to carry on one arm, and this one fit that bill perfectly. I did expect the touchpad to be a larger, across the entire bottom of the unit beneath the keyboard, I guess I just didn't pay close enough attention to the photos online, but this pad is still a step up from my older one. Very smooth and sensitive, which is adjustable, so another plus. The screen is clear with crisp type and colors. The icons / widgets pop, the UI is also smooth, I haven't experienced any lag, even on not so great wifi networks. I'm still a novice with using AI, mainly because I don't quite trust it fully. On my other devices, I find AI can often not have accurate results? However, I have used CoPilot to help me with summarizing long email threads and a huge lease document for work, saving me a lot of time. Several hours of reading for sure. Just yesterday, I asked for ideas for decorating a baby shower and sourcing the products at low prices and was impressed with the results. The only thing I wish this model had, which some people might not care about either way, is that the screen isn't a touchscreen. I got so used to having that feature on my old one, and I find myself tapping the screen out of habit, and feeling let down! Lol Honestly, this is such a great value for the high quality of this unit, I'll get over it.

First and always of importance to me in regards to sustainability. The laptop was packaged in cardboard, even the pull up handle on the box was cardboard. Way to go! I really love the small size and weight, it almost feels like I'm carrying around a tablet. Even when it's closed the profile on it is very thin. Start up is a simple step by step that most will know the drill, also if you have Gmail it takes care of a lot. I was impressed to have the option of downloading data from my current computer, but because I chose not to I can't tell you the process. Security options are also given during this time, ex. Pin or biometrics. I had to look up how to turn on the power, I guess I had been so used to a side I/O that I did't even think to look at the keyboard. LOL. The keys are super quiet which in my book is a plus and backlit for non typers like me, in a dim room. The display is crystal clear while watching a movie, no lag or pixelation. Which brings me to my last observations, I have been using touchscreens for the last 5 years yet for some reason I thought that a laptop without would be ok. Boy was I wrong! Once you go touch, it's really hard to go back and I'm not really sure (unless this is just an entry level machine) why Asus chose not to incorporate it. And my second kind of gripe. The speakers are on the bottom of the computer, which is fine if it's sitting on a flat surface because the bottom has a bit of a riser that lifts it. However if you're like me and like to watch TV, play on your phone and have your laptop on your lap...well the sound gets a bit muffled. That said, although the speakers don't get really loud, they don't have that metallic like sound to them and are actually pretty decent. I'm still on the fence about the touchscreen, which I understood when requesting the laptop and will continue to try working with. But it just may be a deal breaker for me

This laptop is exactly what I needed for design and multitasking. The display is stunning, vibrant and crisp resolution that really pop, especially when editing photos or watching videos. It handles heavy software like Photoshop and multitabs with ease, and the performance has been smooth so far. I also appreciate the quiet fan, sleek design, and quick startup. Great for creatives or anyone who wants a reliable, powerful machine that still feels lightweight and portable.

Great laptop very lightweight and the beige color looks amazing

I just purchased it so this review is not comprehensive but I have some initial thoughts about it. It's well packaged and presented. The design, chassis material, oled screen and weight makes it seem premium. It has a good selection of i/o ports. I'm trusting that the arm architecture won't be a challenge with the mostly basic business and minimal creative work I'll use it for. It's very fast. So far I'm really liking it. Two things I'm not happy with. When I took the computer out of the box there were black smudges around the keyboard. They wouldn't come off with mild cleaners so I think they're permanent. It's really not a big deal but it's disappointing Asus doesn't have better qc. The other issue is the computer isn't a touchscreen. I bought it on sale and it's a great computer at that price but if I'd paid the regular price I think I would have considered returning it for not having a touchscreen.

Great laptop for students and anyone that needs something functional and stylish. Great if you like the look of an Apple laptop, but prefer PC.

This laptop allows me to be free from carrying a power cord everywhere I go and is light like a feather to carry. Great performance as well

Keyboard is smooth, laptop is light, thin, sleek, glass trac pad, and the battery last hours and hours of use - the best battery life I have ever experience on a laptop. I have used it for a few weeks not and i love this thing! would highly recommend!

This laptop is an excellent choice for both personal and professional use. Its slim, lightweight design makes it easy to carry in a backpack, and it offers a straightforward setup process with user-friendly operation.

A good product, I jus wanted to test it because of the new features, did not disappoint at all

Great laptop. Unusual color, great graphics. Just wish that it was 15.6 inches, hard to get used to 14

The computer arrived on time and in good condition. Setting it up was fairly easy and straight forward. I thought I had ordered a touchscreen laptop, but when it arrived it was not touchscreen. The laptop works, though and it isn't worth returning it for a different model. The lack of a finger print reader is slightly inconvenient, but the face scan works well.