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Customer Ratings & Reviews

Your price for this item is $799.99
The comparable value price is $999.99

Customer reviews

Rating 4.6 out of 5 stars with 254 reviews

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Rating by feature

  • Battery Life

    Rating 4.9 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 254 reviews
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s lighting, excellent for my daughter. Easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job of selling me the computer at the store.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PLEASE GET THIS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who is a gamer and a student this purchase was so worth it! It loads my textbooks really fast and I can play the sims 4 no problem!!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Best budget laptop

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price just needed something more powerful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Computer, but cannot print to Brother printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is fine, but I cannot get it to print to a Brother Laser printer due to the ARM processor. The Microsoft drivers do not work and Brother drivers for ARM processors do not exist for my model

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good little computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it had a 10 key but otherwise good machine so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer for my daughter to take to college and she loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for son for college, loves it! User friendly and straightforward

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    A Very Nice Inexpensive ASUS A-14 Laptop Computer

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new ASUS A-14 Zenbook laptop is a very nice iteration of what an inexpensive quality laptop can be. It's design and execution is very nicely done and provides a light weight, thin and highly useable laptop computer. The ASUS A-14 Zenbook comes with a 512 GB SSD, 16GB RAM, a low bulk light-weight profile and a thin alloy skin in Zabriskie Beige that doesn't hold fingerprints on its skin. The OLED screen is bright and beautiful and is not a touch screen. ASUS built in an HDMI port, a 3.5mm headphone jack and 2 USB Type-C ports that provide power input, data input and output ports, more than many laptops out there. The laptop features a Microsoft Windows 11 operating system and includes Windows Edge browser, Co-Pilot AI and Windows Security software. ASUS offers it's ASUSTEK Glide software for use on this laptop. The laptop will support up to 3 screens at once with up to 4k resolution. This is a very nice affordable business or personal use laptop computer! Don't expect it to run large gaming applications but it works great for email, word processing, spreadsheets, internet browsing, etc. It has two internal fans to help keep it cool when operating under high demand conditions. The battery life is upwards of 14+ hours and can get you through a full day of use. Overall, the keyboard is good, the OLED screen is brilliant and the battery life one of the best out there. This light, thin and beauty of a laptop, I recommend highly! The A-14 keyboard has a nice soft touch to it and is comfortable to use. I would like the platform to have more adjustable risers underneath for even more comfort.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using the AI has been making things easier for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not actually purchase this device but it seems nice.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fair product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and light but not as good as macbook air form the price.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear VIVEK,

      Thank you for sharing your thoughts on the ASUS UX3407QA laptop. We're glad to hear you appreciate its lightweight design. We understand that value and performance are important considerations, and we appreciate your honest comparison. Your feedback is valuable and will be shared with our product team.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2507000882-0009" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 4 out of 5 stars

    Works perfectly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had any issues with it besides printers not working with it, but that is easy enough to just not really care about

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase at a good price. Snapdragon X plus is a plus on laptops.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ASUS Zen Book

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe the power cord is defective but my experience with the staff was amazingly great!

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Rhonda G,

      Thank you for your feedback on the ASUS UX3407QA. We're glad to hear your experience with the Best Buy staff was excellent. Regarding the power cord concern, we recommend contacting our support team at  https://www.asus.com/us/support/callus/ for further assistance or replacement options.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2507000882-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Light, Long Battery Life, Great For Everyday Use

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ASUS is known for packing in a lot of value and innovation in their laptops. The ASUS Zenbook A14 with the Snapdragon X Processor is no exception. Qualcomm is relatively new to the Windows PC market, as their chips are mostly used in phones and tablets that are ARM devices. ARM processors and Windows have not historically played well together, but that has changed quite a bit in the last year. Windows 11 has an ARM version of the OS, and many other software companies have products that run natively on ARM or on the included Windows ARM emulator. That technobabble aside, this ASUS laptop features a new case material that is a blend of ceramic and aluminum. This makes the laptop lightweight, but has the added benefit of great heat transfer and no fingerprints. I have last year's ASUS Zenbook 14, which runs on the Intel Core Ultra 5 with 8GB of memory. So some of my comparisons will be with that system, which has been amazingly good. This Zenbook weighs in about 7 oz less than my older Zenbook--for a total of about 2 lbs, 6 oz. It fits great in my backpack when I ride my bike or motorcycle into work. The build quality is very good, and the laptop power supply is compact. You can actually lift the lid of the laptop without the base lifting off the surface--nice! There are ample connection ports on the laptop, which includes a USB-A, two USB-C (40 Gbps), a full-size HDMI (thank you) and a headphone jack. Note that plugging in the power supply uses one of the USB-C ports. As far as performance, the Snapdragon X Plus CPU is the middle of the road. The Elite is the top of the line (at several hundred dollars more), and the X is the base (at several hundred dollars less). The Elite also has a much better integrated GPU than the Plus or the X. Like with any laptop, you need to know what you are going to be using it for to pick the best processor, integrated GPU and memory for your needs. I have owned laptops with the Elite, and I will confidently say that the performance of the Elite is far superior to the Plus for certain tasks--like gaming, complex calculations, and video editing specifically. However, if your usage is mostly limited to typical tasks like Microsoft Office, e-mail, web browsing, light gaming, and other less complex computing tasks, this Snapdragon X Plus will feel quite peppy and there will be no graphics lag when scrolling on the internet or through documents. Programs like Word and Excel start up almost instantly. I would put the performance of the X Plus processor in line with the Intel Core Ultra 5 for single- and multi-core speeds, which is quite impressive. However, the Core Ultra 5's integrated GPU is far superior to the X Plus' integrated GPU, and that showed up not only in the Geekbench numbers (25424 vs. 9654), but also with video encoding (326 frames per second vs. 154 frames per second). The Elite actually performed better all around than the Core Ultra 5, as an additional comparison to consider. The keyboard has very good feel, and the tan color allows for nice contrast with the backlighting. The trackpad is responsive, is a good size, and has some special features on the far left and right sides that are indicated with a nice instructional sticker that is applied to the trackpad when you pull the laptop out of the box. The OLED display is crisp with deep blacks and bright whites. The contrast is wonderful, especially if you are coming from a different technology of screen. OLED screens are naturally bright enough to use outside, but you do need to be aware of the glare. Note that the display is not a touch screen. The built-in camera has good resolution, but there is no physical toggle switch to cover the camera. Sound quality is good, but this laptop does not feature premium speakers from Harman Kardon, like some other ASUS laptops. The Harmon Kardon speakers on my other ASUS Zenbook sound better. The last thing I want to mention is compatability. There are still some compatability issues with Windows PCs running ARM processors. There are some games that will be glitchy or will run slow (or not at all) through the emulator. I have newer Canon and Brother printers. While the printer drivers included with Windows run the print functions of both machines just fine, scanning is a different story. For example, Brother's iPrint and Scan flat out does not install and I had to find an alternative program for scanning. There are plenty of free choices available on the internet--you just need to look for them (I like NAPS2). For Canon, one of my favorite utilities for printing photos also will not work (it is a bit older), and I had to find an alternative. Be sure to do a little bit of research and make sure all the programs you like to use either have an ARM version or will run on the emulator. These were the only two I ran into. Overall, I found the emulator works well and does not slow down the laptop considerably for most applications. The one I found that slowed down the most was a statstics package I use occasionally. Analyzing 100,000 data points on the Core Ultra 5 was instantaneous, while on the Snapdragon X Plus, it took almost 13 seconds. In conclusion, this ASUS laptop is really nice. It's lightweight and I literally had the battery last nearly 26 hours on a single charge. Wow. The overall feel is wonderful and it has peppy performance. Minus one or two compatability issues because of the ARM processor (which I found go-arounds for), it performs tasks well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop have servied me really well and is a good keeper for light work task great battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it! First of all it beautiful. Very sleek &does everything i need it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and products. I enjoyed the business and the staff.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It’s okay

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had lots of issues with the mousepad in the same week of buying it. Love how light the item is and probably would have loved it over all if it wasn’t for the mousepad issue.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Leslie C,

      Thank you for sharing your experience with the ASUS UX3407QA laptop. We're sorry to hear about the touchpad issues you encountered shortly after purchase. We appreciate your positive remarks about the device’s lightweight design.

      To help resolve the issue, we recommend reviewing the steps in the troubleshooting FAQ linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2506001833-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Notebook] Troubleshooting - Touchpad abnormal problems -  https://www.asus.com/support/faq/1042539/ Asus