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Customer Ratings & Reviews

$849.99
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Comp. Value: $999.99

Customer reviews

Rating 4.6 out of 5 stars with 395 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers admire the Zenbook A14 for its portability, fantastic battery life, and overall performance. The processor speed stands out for everyday tasks and AI, while the screen quality and lightweight design are also appreciated. However, some customers have reported issues with the cosmetic condition of the computer upon arrival, such as stains and scratches.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 395 reviews
  • Rated 4 out of 5 stars

    Good system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for what i use it for very fast and battery is long lasting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptops

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and operates at an awesome speed. Great for my kids and their school work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty solid. no overheating issues or screen tearing. runs smoothly

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    AVOID OCEANSIDE ca ( Mark the Manager )

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well to be frank. The laptop has been a big disappointment with both the manufacturer and BestBuy. I bought this as a gift to my daughter who lives in California. I thought that the price was okay. I got the same one a year earlier for 100 dollars less and with touchscreen so kind of of a downgrade. All of that is fine. My daughter who had used it for maybe a few days said it was working just fine and that the colors are amazing on it. Then a week later she went to turn it on and it has an error code. She charged it for about 2 days with the charger that it came with. She then called me and I said to her to take it to bestbuy they should take it since it has been less than 30 days. She took it to the Oceanside CA BestBuy. They told her because it wasn't in the 14 day return they couldn't give her a refund. My daughter said to Mark who is the Manager that is is absolutely ridiculous since it was brand new. Mark told her some interesting words to her ( not nice and not professional). I spoke to Customer Service Corporate Headquarters about his behavior. That is their policy. That's okay , but then she went to the geek bar and she talk to geek squad there where they said to her if get the upgraded membership we can then give you a refund I think it cost about $179.99 dollars where they honor 60 day return. My daughter called me in a panic , they said they wont do the return unless we give them the upgrade. I talked to them and in the end I said its like they have you at gun point give me money or we wont do anything. One of the other solutions was to send it back to Asus where it might take 3-5 weeks. My daughter is a student where this was completely unacceptable. BestBuy , maybe your suffering due to amazon and other retail stores out there , but you have lost me as a customer . That's okay I am just one person. In the end the laptop turn back on mysteriously it wasnt turning on and working because it was fully not charged. I can only imagine that this will be a lemon in a few years.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excelant

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this project because of it fits all my needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zero issues, easy to setup and use best laptop ive had in a while, nice update from what i had

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Light and fast

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend if your looking for a laptop to carry around that is not too big or heavy. The finish on this is very smooth you can feel it when typing. This has a snapdragon processor making it one of the most energy efficient computers out there. More than enough ram and storage for most usages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid laptop at a good price point. Light weight. Has held up well after a good amount of use by a 7 year old. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light & Compact

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so great! Light, compact, and performs well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Zenbook review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this open box for my wife. Shes using it for work and loves it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works very well. It was a little pricey but so far it is working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Deal

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic laptop for people that dont need to spend unnecessary amounts of money for great performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen is big and easy to view. Display is clear and bright and comfortable to look at. Also use the other display so easier to multitask. Userr friendly control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    lightweight and classic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far its great. love how light it is like an ipad. set up was easy. charged quickly,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Descent performance, nicely built

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nicely built hardware and extremely light laptop, packed with modern specs for daily productivity usage. Would be a lot better if this model is a touch-screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love ot

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Lightweight, great screen. Easy to manage my work

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like the ASUS Zenbook A14, but my experience has been nothing but frustrating. The biggest problem is the battery completely dying after only a few months of use. The laptop went from having decent battery life to not holding a charge at all, and I ended up having to replace the battery way earlier than I should’ve. For a product in this price range, that’s unacceptable. Outside of that, the laptop is lightweight and looks nice, but none of that matters if the thing can’t even stay powered on reliably. A laptop is supposed to last, not fall apart after a short time. Overall, I’d give this a 1 out of 5. I can’t recommend it to anyone. There are better options out there that won’t have you replacing parts months after buying it.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear MorielS,

      Thank you for sharing your experience with the ASUS UX3407QA Zenbook A14. We sincerely apologize for the frustration caused by the battery issue and understand how disappointing it must have been to replace the battery so soon after purchase. Your feedback is very important and will be passed along to our product team for review.

      In the meantime, we recommend the following troubleshooting steps in the FAQ linked below that may help prevent similar issues or improve battery performance. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2506017063-0007" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] Troubleshooting - Short Battery Life (Rapid Battery Drain) -  https://www.asus.com/support/faq/1043914/ Asus

  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop exactly what I needed for school display is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 beautiful lovely feel super light. I love the color it’s so smooth and the graphics are really nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for a grandson going off to college. He was very impressed with how easy it was to set up. He tried it out and found it very responsive. I looked up best laptop for college students and this came out near the top. He did want an Apple product since he was using a chrome book in high school

    I would recommend this to a friend