Customer Ratings & Reviews

AI and ASUS are the next gen answer to productivity. ASUS has several different laptop models with Microsoft Copilot installed as the focus of its infrastructure. You just need to figure out which model best suits your needs. Something focused on performance for gaming, intense productivity or in-depth creativity, with limited battery life or something a little less intense with a much greater battery life. I have the Zenbook A14 with the Qualcomm Snapdragon X Plus processor. Some of the other current models include the Intel Core Ultra 9 processor for more demanding needs. The Snapdragon X Plus processor is an ARM based processor. Unlike the x86 processors, this Qualcomm processor offers a good balance of power and efficiency, with the bulk of its attributes leaning more towards efficiency with the best battery lasting times in the current 14” Zenbook line up. This model’s battery life can provide up to 32 hours of use in certain situations. Obviously, more demanding tasks can shorten this expectation. I will tell you that most of my uses were very close to that expectation. I could easily go for several days before needing to charge the battery again. My primary uses would entail working through emails, using Excel spreadsheets, Word docs, PDF editing and some picture editing. The built in AI makes the workload not only go smoother but a lot quicker. Because of the low draw cpu and gpu the laptop never seems to actually get too warm like older laptops or high performance laptops would. Some of my other laptops would actually get almost too hot to touch but this stays virtually cool almost all the time The only time I saw it get a little bit warm was while I was using it when it was plugged in and charging. The heat pipe and dual lightweight aluminum fans with ASUS’s advanced cooling system keeps everything pretty cool for hours. I cannot believe how light and thin this laptop is at less than three pounds it barely feels like you're carrying anything at all, And the 14 inch screen makes this laptop small enough to fit in any backpack or carry bag. This feels more like a chromebook than a laptop. It seems crazy at this point in time that computers can virtually think for themselves. Today's AIs are leaps ahead of the digital personal assistants that most of us were familiar with using on our phones and computers. Copilot is very intuitive, and has a nice set of narratives to keep everything clean, respectful, safe and extremely helpful. I was easily able to use Copilot to summarize information needed to write a document advising employees of upcoming changes. Copilot not only includes the facts but can create the document in an empathetic way if desired, or keep it precise and to the point with just the facts. The options seem to be endless, and with Zenbook’s NPU working at Up to 45 TOPS, most everything seems to happen with the blink of an eye. Obviously more tasking operations will take a bit more time, depending on the amount of data needing to be processed. NPUs typically work in conjunction with CPUs and GPUs, not as replacements. The NPUs can then accelerate AI-specific computations, as that is their primary goal, freeing up the CPU and GPU for other tasks. NPU- Neural Processing Unit a specialized processor designed to accelerate neural network computations and AI-related tasks Unlike CPUs and GPUs, NPUs are optimized for parallel processing, making them efficient for tasks like image recognition, natural language processing, and other AI-intensive workloads. They are increasingly common in devices like smartphones, laptops, and even PCs, where they help offload AI tasks from the main CPU and GPU, improving performance and power efficiency They say that a good NPU for general AI use should be able to handle 40 TOPS. TOPS= Tera Operations Per Second (Which is how many trillions of operations a processor can perform in a single second) 45 TOPS should be sufficient for most AI photo editing and image generation. I did try out Copilot in the Paint app, to enhance some sketches. You can alter the amount of the AI “creativity” with a slide bar, for a little enhancement, or full on liberties. You can also edit photos in the Paint app, and remove objects and backgrounds or insert something created by AI. Super resolution in photos, enhances the resolution of any picture to increase the photo size and clarity. On a side note , if Microsoft's Copilot is not your preferred AI, there are other Windows based options out there. Also, the microphone must have excellent gain on it, because the room needs to be completely silent in order for me to get a non interrupted conversation with the AI. If you have the TV or radio on, it will respond to anything being said through those speakers. Even with the TV muted, I have a fan in the background, and the AI stutters as it picks up the noise from the fan or any other background sound. (There should be a way to adjust the sensitivity on what the AI is listening to) I tried benchmarking the laptop, but because it has an ARM processor, most of the benchmark software I have wouldn’t work with it. I was able to get a rating with Cinemark and it received a 520 for the multi core test putting it in the 4th tier, with 1625 being the top score. In the single core test, it received a 108, with the top contender getting a 113. The Passmark rating was 2842.5 I would also like to point out, that the scores received were pretty much the same on battery power or plugged in. While this laptop doesn’t score in the top tiers, it did manage to handle all the productivity apps and multitasking I threw at it without issues. I had a secondary monitor plugged in and was running Excel, Chrome, Citrix, Word, and a PDF editor all with no issues. Separately I was able to run some video editing software like Davinci without issues. I did try to run some games just to see how they would work. Fortnite wouldn’t run because of a 430 error (which was not a capability issue), but either way it wouldn’t start. I was able to run Marvel Rivals, but not very well. It was very laggy with the standard setting, and was only able to reach an average of 8FPS. After adjusting the display setting to the lowest, the game ran at 11FPS, but still extremely laggy. So, gaming on this laptop is probably going to be limited to web based games and stuff like solitaire. The 14-inch WUXGA OLED Display is pretty stunning with full HD, 1920 x 1200 resolution (16:10) and a 600-nit peak HDR brightness and brilliant Pantone®-validated colors even outdoors and a smooth 60Hz refresh rate. The screen is just big enough, and bright enough to make streaming your favorite videos, weekly shows, and the latest movies most enjoyable. The audio is pretty loud and very clear with the dual super-linear speakers. Windows Hello Infrared (IR) camera allows you to unlock your laptop quickly and securely Enhance your video calls with improved lighting, background blur and video effects. Live Captions - offer real time translations as you talk MyASUS provides a collection of handy apps and tools that help you get more out of your laptop, while GlideX enables you to get more done by sharing screens across devices. Plus, ScreenXpert helps you manage app windows across all connected displays GlideX is a cross-device screen-sharing solution, with Mirror and Extend features that give you a bigger and better space for work and play. The Unify Control feature lets you use a single mouse and keyboard set to control different devices from one PC, across different OSes, so you don’t need to switch between devices The recall feature is pretty nice although you have to have either a fingerprint or face recognition active. To Start it and use it. Although If you are the type of person that does not like to use the camera on laptops and such you can tape over the camera while attempting to use this as it will just ask you for your pin or password. You can select any text on the screen while viewing the pictures taken from the recall app. You can also copy images and edit the pictures for sharing. Once you are in the recall app You can either slide the scroll bar left or right to review the screenshots recorded while you have been using the laptop. You can also use the arrow keys left and right to navigate the same screenshots. The oversized touch pad is nice, It makes using it a lot easier the shortcuts to adjust the brightness and volume on the touchpad are a nice convenient feature. There's even a shortcut on the touch pad to open up the ScreenXpert menu, In which you can set up items for task grouping and quick toggles of some features. One of my favorite things about this laptop is the fact that it has virtually all the ports of a full sized laptop, and it comes with a scratch resistant exterior and shock resistant features with US Military-Grade laptop durability MIL-STD 810H. It is also resistant to high and low temperature ranges. Overall, this isn’t the most powerful laptop, but it has all the necessary features to get your work done. The NPU and embedded AI work great, helping to enhance and simplify any task. The laptop and webcam are good enough for content creators and streamers. It is also perfect for watching and listening to your favorite types of media. All this coupled with a light-weight design and low-power consumption architecture, makes for an extremely portable laptop with an incredible battery life.

Immediately upon unboxing I noticed how light and how high quality this laptop feels. As for the overall feel, it's super thin, extremely light and the finish/feel of it feels premium and high quality yet very rigid and durable. Let's dive in! Powering it on and charging it the first time is pretty quick, and you'll be up and going in a matter of a few minutes. Setup asks a few questions and gets you to create an account or sign in to an existing Microsoft account which is easy and makes it easy to sync your mobile phone to this PC so you can get all your messages and photos with ease and even use your phone's internet connection when you're not on your home or work Wifi. This also enables you to sign in to the other Microsoft apps and Edge browser (all of which is optional) and helps add even more features to make it easier to use and keep things in sync across multiple devices. With setup out of the way, the software included is mostly just to support the PC and help you get the latest updates from Asus, though Asus does bundle a few extras which are totally optional. Display, Keyboard, and Speakers: The screen is rich, vibrant and crisp and has some minor glare but not as bad as other laptops I've used. I do really like this laptop's OLED display's brightness and colors. As for the keyboard, it feels pretty solid and is one that I found I was able to type easily on, it had the right amount of activation on the keys and the backlighting is definitely nice to have when using it in darker areas. The sound quality the speakers have is good, and pretty loud. I'd equate it to the same kind of quality and sound you'd expect to hear out of a tablet. Not the loudest, or most bass but just right for everyday use. Connectivity, Ports: This laptop definitely has good connectivity with Wifi that seems stable and fast as I had no issues connecting and doing transfer tests on my internal 6E Wifi network. All of the file transfers were as fast as those I'd see on gigabit ethernet, so this machine does seem to have a good Wifi chipset. For ports, there are plenty for expansion and high speed docks. This machine does have a USB-C that supports displays and high speed data transfer so it's easy to connect it to an external monitor and other peripherals. Performance: Where this laptop shines is battery life and performance. For the common things you could do on this laptop, email, word processing and light photo editing you'll get excellent battery life where the battery can easily last a day with casual use. It is powerful enough to support heavier tasks but at the expense of battery life. In my use though, I found that I have been able to go a whole day without charging in most circumstances with pretty moderate use throughout the day. Overall this laptop has been great and would be an excellent choice for entertainment (not necessarily gaming) school, or office work. It's super light, has great battery life and to me hits all the right marks for these uses. I'd absolutely recommend this laptop.

Great laptop that gets the job done while at work and at home

After spending a week with the new ASUS Zenbook A14 Copilot+ PC can confidently say this is one of the most well-rounded Windows laptops I’ve used in a long time. It’s a perfect balance of battery life, portability and performance. The biggest headline here is the battery life—it’s phenomenal. Ive been using this laptop for a week and im getting around 20 hours of use on a full charge. My typical workloads consist of web browsing, office apps, streaming music, emails. I haven’t adjust with power the settings or battery saver modes—just plug and go. This is one of the first laptop I’ve used where I didn’t need to find a charger during the day. The chassis is light but solid—easy to carry around all day, but it doesn’t feel cheap or flimsy. The Zabriskie Beige color (I don’t know where they get the names of the color) gives it a clean, modern look that stands out. (which I like, different from black or gray) Something you cant tell online is the surface material: it’s different from your typical aluminum or plastic. Not too smooth, not too rough—it just feels really nice to rest your hands on. Too me its like touching an outdoor tennis or basketball court but not too rough. Good balance between smooth and texture. The FHD+ OLED display is vibrant and crisp, with great contrast and deep blacks. Perfect for streaming, photo viewing, or just making everyday work feel premium. The keyboard is firm, responsive, and comfortable to type on. My hands are about average size I guess. It has just the right amount of feedback and travel. With the Snapdragon X Plus chip, everything feels quick and snappy. Little worried about compatibility on some software but I haven’t run into that issue yet. It's not a gaming laptop or a heavy-duty content creation machine, but for office work, multitasking, and general use, it’s more than capable. And it stays cool and quiet throughout. As a Copilot+ PC, its suppose to have AI features. I haven’t used it as much but going to see how it will make my life easier. If you’re looking for an ultra-portable laptop with standout battery life, a solid feel, and a premium screen, the Zenbook A14 is a smart pick. ASUS nailed the basics, and added just enough thoughtful design touches to make this laptop feel special.

We had the best experience purchasing this laptop!

The computer was cool at first, but 2 days before a month in; the touchpad stopped working randomly (not the f key that disables the touchpad) and the day after (right now) it won’t turn on.

So far so good I just have to remember it’s not touch screen

I really wanted to like the ASUS Zenbook A14, but my experience has been nothing but frustrating. The biggest problem is the battery completely dying after only a few months of use. The laptop went from having decent battery life to not holding a charge at all, and I ended up having to replace the battery way earlier than I should’ve. For a product in this price range, that’s unacceptable. Outside of that, the laptop is lightweight and looks nice, but none of that matters if the thing can’t even stay powered on reliably. A laptop is supposed to last, not fall apart after a short time. Overall, I’d give this a 1 out of 5. I can’t recommend it to anyone. There are better options out there that won’t have you replacing parts months after buying it.

Seemed like a decent laptop for the small amount off time i had it only thing i dont like is brand new from the box it had stains/marks on it dont find that accepted for a new product at its price

The touchscreen and mouse keep locking up so I had to purchase another mouse to finish the job I was working on. Touchscreen worked well this morning, but it is not working now.

The display is AWFUL! There is no way in this or any other universe in which this thing is 1920x1200; my old laptop, which is 780, is sharper than this. The letters are not sharp at all and I can see each pixel. One review mentioned small letters were a problem, but it's not only small letters, it's everything. Also, there are these stain-looking marks all over the laptop, like it was used. Unfortunately, due to travel I'm past the return window so I'll have to keep this thing, but I am sorely disappointed.

Laptop was nice but has fo return because of no sound

pretty, light weight, but I returned it because I missed having touchscreen. Also, the letters and numbers on keyboard are hard to read

This product is great, but it's not suitable for my job.

I was doing some research on a notebook PC that feels like, well, a notebook. There's so many options when you use that search term, though very few are actually that portable. I got to the point I was thinking of just hedging my bet and going with a nice Chromebook since the kids use them all day for school and they're light and portable. Thankfully, I came upon this Asus Zenbook A14 notebook! It's an actual notebook in both size and weight, not to mention the rounded corners and soft, smooth feel. Even the color made you think less tech and more book-like as if it would blend in with your folders. I've owned a Zenbook for over 4 yrs now and it's my go-to for most basic tasks like surfing, emails, or social. But this one has some really smart tech with your own Copilot AI button for whenever access to your most pressing questions. The screen, being OLED, is incredibly sharp and efficient, even though it's only FHD+ (1920x1200) yet taller than my old model. This is the first time I get a Qualcomm Snapdragon chipset on a PC; I'm familiar with they're stellar performance on my Android phones, so I thought it was worth the gamble. I'm pleasantly surprised it handles itself quite well and runs very efficient compared to your typical Ultra core or Ryzen cores. I wouldn't go playing intense gaming apps on it (quite lagging) but it gets the job done for the most part. I've got a full-sized keyboard with 3 step backlighting and a large trackpad with edge shortcuts for volume and display brightness (if you're lazy). There's 2 Thunderbolt-4 ports, an HDMI 2.1, and headphone jack on the left side, and a lonely usb-A 3.2 on the right. Speakers from Harman Kardon do a great job simulating surround sound and get plenty loud, unless you're suspending it in the air. I would've liked the ease of expandability of a microSD-XC slot as I had on my previous Zenbook rather than spending more for a 1TB+ drive. The AI-sense camera identified my face only once of the 5 times I've used it, suggesting it may not be good at certain light levels. You can't go wrong with this Zenbook for your everyday needs, unless you're a gamer. It's very light and sturdy, feels premium and the battery lasts all week (3+ hrs/day, currently at 36%). You'd be hard pressed to find a more notebook-y laptop than this.

This laptop has many wonderful features but let me start with the best one...The Sand Beige color of this laptop is outstanding and is unlike any other color option that I have seen for a piece of tech. It is pretty spectacular. The unboxing of the device was a premium unboxing for a windows computer and was package very well. Ever since Microsoft released the Copilot + PC I have been intrigued by these devices and like others, this Asus is fantastic. It has a projected battery life of 32 hours which is incredible for travel. From my use case, which has generally been email, power point and internet surfing, I have only had to charge the device one or two times. It noticeably last all day. The Built in copilot AI is also a wonderful thing and I like the ease in which you can interact with it. The device is very light and weighs close to 1000 grams and its very light. It is mostly due to the new Ceramic / Aluminum hybrid that is ASUS proprietary mixture. It is both lightweight and durable. This is a good trend and I am glad that ASUS is leading it. The snapdragon processor is also very reliable and very fast for my day to day needs. I am really glad with this product and highly recommend it.

The Asus Zenbook A14 Laptop comes nicely packaged. It comes with a printed User Guide but there are minimal instructions in the booklet. I needed to review the keyboard layout since I could not find the power button. It does tell you how to charge the laptop, along with a diagram. Once charged, I then got it turned on. The laptop is very lightweight and easy to hold. You can sit with it on your lap for long periods of time and unlike older devices, it does not get hot. The display screen colors are beautiful. The keyboard is very nice and many of the controls are in the function keys and I suddenly found one the lights up the keyboard since they are hard to see in soft lighting in the evening. This versions of brightness stays on for several minutes and then shuts off which I am sure helps to preserve the battery. Then I found the key that showed me how to create a Asus account. I mainly use an Apple IPad so I tend to revert to touching the screen rather than using the mouse so I find it frustrating to use a device that has a screen that doesn’t respond to touch. The mouse pad also seems slow so adding an external mouse may help. Overall, this is a nice compact laptop and the battery life seems very good since I inadvertently left it on for 2 days and it was still charged.

The OLED screen is simply beautiful. The colors are pure and the blacks are very dark. It’s also very lightweight. The battery life is exceptional.The half terabyte SSD is adequate as a main drive. This is my first Snapdragon CPU (8 cores so fewer lags) and it seems quite fast when web browsing and O365 use. The touchpad is very responsive. One downside, the speakers are “meh”. The sound seems to come mostly from the left side. The addition of a neural processor means that it’s more than Copilot-ready, though honestly I couldn’t tell the difference between copilot’s responsiveness with the neural processor compared to another laptop without the accelerator. The specs on the Pluton security processor are good and the design seems sound, but time will tell. Security features take time to bake. The human presence sensor is a nice touch as it should prevent the screen from shutting off when watching a movie, but I didn’t test that. That feature, together with the face recognition are a nice pairing. All in all, this is a very nice laptop for the price with a lot of high end features. If your use is mostly web and Office-based, this is ideal. It is, however, not a gaming laptop.

The store manager Michael is the worst human on planet earth.

Loved the small size but it was too complicated for me. Nothing was intuitive. Word and excel were highly unstable.