Customer Ratings & Reviews
- Model:
- UX3407QA-X1P512
- SKU:
- 11005605
Rating by feature
- Battery Life
Rating 4.8 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers admire the Zenbook A14 for its portability, fantastic battery life, and overall performance. The processor speed stands out for everyday tasks and AI, while the screen quality and lightweight design are also appreciated. However, some customers have reported issues with the cosmetic condition of the computer upon arrival, such as stains and scratches.
This summary was generated by AI based on customer reviews.
Scratched Up
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I picked this up at a local store and the chasis had black marks all over the edges I could not get out. The store suspected I caused the dmaage, which I did not appreciate, but eventually offered a replacement. The replacement has similar damage. The black marks are very obvious on the beige laptop. Not happy a $800 is not in prestine condition or that I have to do another return.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Ktbb,
It's our sincere regret to hear that you received a defective product, and we apologize for any inconvenience this may have caused you. This is not the quality of products we aim to provide. If you are still within the return window, we recommend contacting the place of purchase for an exchange or return. Please rest assured that if you cannot gain resolution when contacting the place of purchase, we will be glad to provide further assistance.
We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2506017063-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Great buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One heck of a machine for the money. It is the Best Buy. No pun intended
I would recommend this to a friendextremely lightweight laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is an incredibly light laptop and feels great to touch. The keyboard and touchpad respond very well. For the price, I think it is amazing. However, it does not have a touch screen if that is important to you.
I would recommend this to a friendSmooth
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy transition between tabs and smooth feeling all through every tab
I would recommend this to a friendSuper clear and efficient.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of the screen is great. The laptop itself is light as a feather.
I would recommend this to a friendHappy with the Asus laptop.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband is happy and got the asus for a great price.
I would recommend this to a friendGreat deal
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great purchase. I’m so happy with this laptop
I would recommend this to a friendGreat for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has been a great school/ travel laptop, very lightweight and great quality
I would recommend this to a friendI bought a computer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My younger brother needed a computer and that was our best offer, I gave it to him for Christmas and he was very happy it was very easy and thanks to the Best Buy guys for helping me
I would recommend this to a friendDecent for the sale price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to love this laptop because the form factor is excellent and it’s an attractive, portable device. The display is nice, performance is decent for everyday tasks, and it feels like it was built for travel and productivity. That said, after using it for a while, it just didn’t feel like the right fit for my needs. The performance and overall feel wasn’t as premium as I expected and I kept feeling like I was compromising on the overall “daily driver” experience. I also found myself wanting something that better fits my long-term ecosystem and workflow. It’s not a bad laptop at all it just wasn’t the right one for me, so I decided to return it.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Camp,
We certainly understand your disappointment with the product. We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case, and I will help you to the best of my abilities. I am here to assist our customers with our products and am dedicated to bringing resolution to all issues that they may come across. Your case for reference is [N2601019766-0002] for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky.S
ASUS Customer Loyalty US Support
Nice specs for the money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems okay, but I would have preferred more than one usb-b post, since my mouse uses the only one available. Asus keeps sending me emails asking me to complete my product registration, but the link provided goes to a Page not found error.
I would recommend this to a friendGreat battery life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.terrific battery performance. easily operate for 20hrs without charging
I would recommend this to a friendExcellent selection!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crisp visuals; Power packed!!! VERY pleased with this purchase!!
I would recommend this to a friendGreat Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my daughter to replace her old MacBook and absolutely loves it. Fast, responsive and ease of use! Loved the beige color option rather than traditional silver/black.
I would recommend this to a friendGreat Product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got a great deal on this product and got more than my money's worth.
I would recommend this to a friendApple Ender
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is nicer than my MacBook Pro m1. Much lighter too! What a find!
I would recommend this to a friendComputer for college
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and does everything I need it to do for school! Great quality, great picture on the screen and I love the lit keyboard!
I would recommend this to a friendBetter than MacBook air
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for use for school and light gaming. Got this after using a MacBook Air and this is such an improvement!
I would recommend this to a friendAsus rocks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great little computer, excellent battery life and picture
I would recommend this to a friendrecommendation
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its been a good buy and i would reccoommed it to every one
I would recommend this to a friend