Deals Worth GiftingShop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $799.99
The comparable value price is $999.99

Customer reviews

Rating 4.6 out of 5 stars with 254 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.9 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 254 reviews
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is perfect for my college classes. Also it have a good weight for being move to others places

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool for the price, not the best performance but the slate brown color and the overall feel of the laptop is really good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus laptop great, Best Buy exudes confidence

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the product, loved the ambience n support in purchase decision. Best Buy is the coolest electronic purchase store w/o worry!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ASUS Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit overwhelming upon start-up... not sure how to add all the apps or if they are even needed. Would be helpful with more explanation of apps that are free/available vs trying to purchase if not needed and setting up multiple apps that essentially do the same thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son and He likes it. Does everything he needs it to. Good price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Scratched Up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this up at a local store and the chasis had black marks all over the edges I could not get out. The store suspected I caused the dmaage, which I did not appreciate, but eventually offered a replacement. The replacement has similar damage. The black marks are very obvious on the beige laptop. Not happy a $800 is not in prestine condition or that I have to do another return.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Ktbb,

      It's our sincere regret to hear that you received a defective product, and we apologize for any inconvenience this may have caused you. This is not the quality of products we aim to provide. If you are still within the return window, we recommend contacting the place of purchase for an exchange or return. Please rest assured that if you cannot gain resolution when contacting the place of purchase, we will be glad to provide further assistance.

      We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2506017063-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Excellent deal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best specs you can get for the price! the Snapdragon X Plus CPU is amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good school laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop for schoolwork, but not so great if you want to play games such as CSGO.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good but No game at all

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so light! works well with most apps,but almost unavailable with games (especially online ones)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Zenbook of the future

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Light, superb battery, better than expected. Was weary about app limitations from zen dragon os but wasn’t an issue. Wish it was touch screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stop looking

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for my needs, quick responsive display and easy carry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than an Apple.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noce laptop, cool color, super light. Easy to use and better than an Apple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for the price

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad laptop it does what it needs to do and it does what I need to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Smooth Excellent Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth laptop, very nice display and it works for how it’s intended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new computer and it’s easy to use. Great battery life. Great computer to start off college for daughter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid laptop at a good price point. Light weight. Has held up well after a good amount of use by a 7 year old. Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but if you try to reset it might stop working

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop except after updating it stopped syncing with my Bluetooth headset abd so i tried to reset the laptop but then it just stopped working altogether so maybe set restore points instead of doing a full reset.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Might not run the programs you need

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Think twice before buying this beautiful piece of hardware, because on the inside it runs arm64 which means some of your main software programs won't work very well - if at all. For example - dropbox (despite what you might hear) does not sync properly with arm64. RevoUninstaller does not work with arm64 either - even though it appears to load. Same with Ricoh/Fujitsu scanner programs. They don't work well with arm64. This was super disappointing to discover because all the reviews I've read and watched lauded the wonderful design of this otherwise great laptop. But the "core" issue is the cpu chip which is arm64 - and alot of software is currently incompatible with it. If this just had an i5 intel chip I would give it 10 stars. But as it stands now, it only rates a lowly 2.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear ZMan,


      Thank you for your comment.

      We do understand your concern about x86/x64 programs may not run with an ARM64 processor. Although there can be an issues running some programs on ARM64 architecture due to differences in instruction sets between ARM and x86, or x64 architectures, these programs will run properly with Windows 11 since the OS includes an emulator to run x86/x64 software. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Rated 5 out of 5 stars

    Good so far

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Easy setup, laptop will be used for college. Excited about battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought another great Asus

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderfully small & easy to tote around, bells & whistles abound, great deal for $$ spent

    I would recommend this to a friend