Customer Ratings & Reviews
- Model:
- UX3407QA-X1P512
- SKU:
- 11342853
Rating by feature
- Battery Life
Rating 4.8 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.8 out of 5 stars
to a friend
Zenbook
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop was lightweight; but the material/coloring of the laptop make it look like it's scratched up, but it's not.
I would recommend this to a friendGood value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very cool for the price, not the best performance but the slate brown color and the overall feel of the laptop is really good.
I would recommend this to a friendZenbook is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is amazing. The screen is perfect, the camera is smooth, the keyboard is great! It can multitask pretty good and colors are amazing. I also got it for half price because of the great deals that Best Buy offers. Thank you!
I would recommend this to a friendASUS Zenbook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.a significant improvement from my decade old previous ASUS laptop ...considerably less expensive, too.
I would recommend this to a friend
Great
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great! Great device for movies and study!
I would recommend this to a friendAsus laptop great, Best Buy exudes confidence
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the product, loved the ambience n support in purchase decision. Best Buy is the coolest electronic purchase store w/o worry!
I would recommend this to a friendWorks perfectly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had any issues with it besides printers not working with it, but that is easy enough to just not really care about
I would recommend this to a friendA very good laptop, I'm very happy with it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very good laptop, I'm very happy with its very nice
I would recommend this to a friendPerfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is perfect for my college classes. Also it have a good weight for being move to others places
I would recommend this to a friendGood buy incomplete service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is ok , I wish they could assisted mr on installing the office, I paid for geek squad kinda of a laptop ready to run, but nowadays is you do it on your own
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear RicardoG,
Thank you for sharing your experience with the ASUS UX3407QA Laptop. We are glad to hear that the device has met your expectations overall. However, we sincerely apologize for the inconvenience you faced when setting up Microsoft Office. We understand how important it is to have a laptop ready to use right away, and we regret that this process was not as seamless as you anticipated. Your feedback will be passed to the appropriate teams for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2507000882-0013" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Might not run the programs you need
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Think twice before buying this beautiful piece of hardware, because on the inside it runs arm64 which means some of your main software programs won't work very well - if at all. For example - dropbox (despite what you might hear) does not sync properly with arm64. RevoUninstaller does not work with arm64 either - even though it appears to load. Same with Ricoh/Fujitsu scanner programs. They don't work well with arm64. This was super disappointing to discover because all the reviews I've read and watched lauded the wonderful design of this otherwise great laptop. But the "core" issue is the cpu chip which is arm64 - and alot of software is currently incompatible with it. If this just had an i5 intel chip I would give it 10 stars. But as it stands now, it only rates a lowly 2.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear ZMan,
Thank you for your comment.
We do understand your concern about x86/x64 programs may not run with an ARM64 processor. Although there can be an issues running some programs on ARM64 architecture due to differences in instruction sets between ARM and x86, or x64 architectures, these programs will run properly with Windows 11 since the OS includes an emulator to run x86/x64 software. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Discovering My New Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still getting used to maneuvering around. Love how fast it responds and the different apps I have.
I would recommend this to a friendCerAluminum stains too easily
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not a fan of the ceraluminum casing, I came with a couple smudges on it and is impossible to clean. I’m afraid to use abrasives because it’ll damage the surface so I guess I’ll have to live with the discoloration.
I would recommend this to a friendgood but No game at all
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so light! works well with most apps,but almost unavailable with games (especially online ones）
I would recommend this to a friendGood school laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing laptop for schoolwork, but not so great if you want to play games such as CSGO.
I would recommend this to a friendlaptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this purchase! Quick shipping and good condition.
I would recommend this to a friendGreat computer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like my new computer and it’s easy to use. Great battery life. Great computer to start off college for daughter.
I would recommend this to a friendBest Everyday Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easily one of best laptops I ever purchased. Super light, super bright screen, decent battery. I can easily use this as my daily use laptop as it supports all my professional work.
I would recommend this to a friendGreat Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs beautifully, I am really glad I managed to get this laptop for a great deal
I would recommend this to a friendGood Deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my son and He likes it. Does everything he needs it to. Good price.
I would recommend this to a friend