Customer Ratings & Reviews
- Model:
- UX3407QA-X1P512
- SKU:
- 12137230
Rating by feature
- Battery Life
Rating 4.8 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.8 out of 5 stars
to a friend
Apple Ender
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is nicer than my MacBook Pro m1. Much lighter too! What a find!
I would recommend this to a friendScratched Up
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I picked this up at a local store and the chasis had black marks all over the edges I could not get out. The store suspected I caused the dmaage, which I did not appreciate, but eventually offered a replacement. The replacement has similar damage. The black marks are very obvious on the beige laptop. Not happy a $800 is not in prestine condition or that I have to do another return.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Ktbb,
It's our sincere regret to hear that you received a defective product, and we apologize for any inconvenience this may have caused you. This is not the quality of products we aim to provide. If you are still within the return window, we recommend contacting the place of purchase for an exchange or return. Please rest assured that if you cannot gain resolution when contacting the place of purchase, we will be glad to provide further assistance.
We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2506017063-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
extremely lightweight laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is an incredibly light laptop and feels great to touch. The keyboard and touchpad respond very well. For the price, I think it is amazing. However, it does not have a touch screen if that is important to you.
I would recommend this to a friendGreat Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my daughter to replace her old MacBook and absolutely loves it. Fast, responsive and ease of use! Loved the beige color option rather than traditional silver/black.
I would recommend this to a friendGood buy incomplete service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is ok , I wish they could assisted mr on installing the office, I paid for geek squad kinda of a laptop ready to run, but nowadays is you do it on your own
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear RicardoG,
Thank you for sharing your experience with the ASUS UX3407QA Laptop. We are glad to hear that the device has met your expectations overall. However, we sincerely apologize for the inconvenience you faced when setting up Microsoft Office. We understand how important it is to have a laptop ready to use right away, and we regret that this process was not as seamless as you anticipated. Your feedback will be passed to the appropriate teams for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2507000882-0013" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Great
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great! Great device for movies and study!
I would recommend this to a friendBetter than MacBook air
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for use for school and light gaming. Got this after using a MacBook Air and this is such an improvement!
I would recommend this to a friendBest Everyday Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easily one of best laptops I ever purchased. Super light, super bright screen, decent battery. I can easily use this as my daily use laptop as it supports all my professional work.
I would recommend this to a friendrecommendation
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its been a good buy and i would reccoommed it to every one
I would recommend this to a friendCerAluminum stains too easily
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not a fan of the ceraluminum casing, I came with a couple smudges on it and is impossible to clean. I’m afraid to use abrasives because it’ll damage the surface so I guess I’ll have to live with the discoloration.
I would recommend this to a friendASUS Zenbook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.a significant improvement from my decade old previous ASUS laptop ...considerably less expensive, too.
I would recommend this to a friendGreat Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is a great value. There are rare hiccups from the arm to windows processing but overall worth it for the battery life. Highly recommend the open box as well
I would recommend this to a friendDecent but could be better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good and not bad overall. The product works as expected, but there is nothing particularly impressive. It meets basic needs, though there is still room for improvement.
No, I would not recommend this to a friendPerfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is perfect for my college classes. Also it have a good weight for being move to others places
I would recommend this to a friendAsus laptop great, Best Buy exudes confidence
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the product, loved the ambience n support in purchase decision. Best Buy is the coolest electronic purchase store w/o worry!
I would recommend this to a friendGood value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very cool for the price, not the best performance but the slate brown color and the overall feel of the laptop is really good.
I would recommend this to a friendAsus a14
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It came up with scratches by some reason,awesome screen and Soc
I would recommend this to a friendSuper cool
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super great to used and I can control volume and brightness from keyboard pad.
I would recommend this to a friendquality customer service, excellent product
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The salesperson was helpful in assisting me in purchasing a laptop, I have enjoyed using it.
I would recommend this to a friendLihht eright and long lasting battery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my laptop. The battery lastvberh lkng and don't need to recharge. The laptop is very light and you can hold it with one hand. Love the display clearcand crisp.
I would recommend this to a friend