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Customer reviews

Rating 4.5 out of 5 stars with 407 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 407 reviews
  • Rated 4 out of 5 stars

    Nice specs for the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems okay, but I would have preferred more than one usb-b post, since my mouse uses the only one available. Asus keeps sending me emails asking me to complete my product registration, but the link provided goes to a Page not found error.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter to replace her old MacBook and absolutely loves it. Fast, responsive and ease of use! Loved the beige color option rather than traditional silver/black.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    terrific battery performance. easily operate for 20hrs without charging

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 4 out of 5 stars

    Best budget laptop

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price just needed something more powerful

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent selection!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp visuals; Power packed!!! VERY pleased with this purchase!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Computer for college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and does everything I need it to do for school! Great quality, great picture on the screen and I love the lit keyboard!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Apple Ender

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is nicer than my MacBook Pro m1. Much lighter too! What a find!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I bought a computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My younger brother needed a computer and that was our best offer, I gave it to him for Christmas and he was very happy it was very easy and thanks to the Best Buy guys for helping me

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a great deal on this product and got more than my money's worth.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Better than MacBook air

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for use for school and light gaming. Got this after using a MacBook Air and this is such an improvement!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing computer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for someone as a birthday gift. I almost didn't give it to them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Asus rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little computer, excellent battery life and picture

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool for the price, not the best performance but the slate brown color and the overall feel of the laptop is really good.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Zenbook

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop was lightweight; but the material/coloring of the laptop make it look like it's scratched up, but it's not.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Works perfectly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had any issues with it besides printers not working with it, but that is easy enough to just not really care about

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    recommendation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its been a good buy and i would reccoommed it to every one

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ASUS Zenbook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a significant improvement from my decade old previous ASUS laptop ...considerably less expensive, too.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Might not run the programs you need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Think twice before buying this beautiful piece of hardware, because on the inside it runs arm64 which means some of your main software programs won't work very well - if at all. For example - dropbox (despite what you might hear) does not sync properly with arm64. RevoUninstaller does not work with arm64 either - even though it appears to load. Same with Ricoh/Fujitsu scanner programs. They don't work well with arm64. This was super disappointing to discover because all the reviews I've read and watched lauded the wonderful design of this otherwise great laptop. But the "core" issue is the cpu chip which is arm64 - and alot of software is currently incompatible with it. If this just had an i5 intel chip I would give it 10 stars. But as it stands now, it only rates a lowly 2.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear ZMan,


      Thank you for your comment.

      We do understand your concern about x86/x64 programs may not run with an ARM64 processor. Although there can be an issues running some programs on ARM64 architecture due to differences in instruction sets between ARM and x86, or x64 architectures, these programs will run properly with Windows 11 since the OS includes an emulator to run x86/x64 software. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Asus laptop great, Best Buy exudes confidence

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the product, loved the ambience n support in purchase decision. Best Buy is the coolest electronic purchase store w/o worry!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop meets all listed description! Definitely recommend

    I would recommend this to a friend