Customer Ratings & Reviews
- Model:
- UX3407QA-X1P512
- |
- SKU:
- 12375330
Customer reviews
Rating 4.6 out of 5 stars with 401 reviews
(401 customer reviews)Rating by feature
- Battery Life4.8
Rating 4.8 out of 5 stars
- Speed4.7
Rating 4.7 out of 5 stars
- Display4.8
Rating 4.8 out of 5 stars
to a friend
Rated 4 out of 5 stars
Good but if you try to reset it might stop working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop except after updating it stopped syncing with my Bluetooth headset abd so i tried to reset the laptop but then it just stopped working altogether so maybe set restore points instead of doing a full reset.
This review is from ASUS - Zenbook A14 14" FHD+ OLED Laptop - Copilot+ PC - Snapdragon X Plus - 16GB RAM - 512GB SSD - Zabriskie Beige
I would recommend this to a friendRated 5 out of 5 stars
Amazing value laptop!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer, long battery life and so light to carry around
This review is from ASUS - Zenbook A14 14" FHD+ OLED Laptop - Copilot+ PC - Snapdragon X Plus - 16GB RAM - 512GB SSD - Zabriskie Beige
I would recommend this to a friendRated 5 out of 5 stars
Perfect laptop, great price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light and fast. Love it! ASUS - Zenbook A14 14" FHD+ OLED Laptop - Copilot+ PC - Snapdragon X Plus - 16GB RAM - 512GB SSD - Zabriskie Beige
This review is from ASUS - Zenbook A14 14" FHD+ OLED Laptop - Copilot+ PC - Snapdragon X Plus - 16GB RAM - 512GB SSD - Zabriskie Beige
I would recommend this to a friendRated 4 out of 5 stars
Good system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good for what i use it for very fast and battery is long lasting
This review is from ASUS - Zenbook A14 14" FHD+ OLED Laptop - Copilot+ PC - Snapdragon X Plus - 16GB RAM - 512GB SSD - Zabriskie Beige
I would recommend this to a friendRated 5 out of 5 stars
Great laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.pretty solid. no overheating issues or screen tearing. runs smoothly
This review is from ASUS - Zenbook A14 14" FHD+ OLED Laptop - Copilot+ PC - Snapdragon X Plus - 16GB RAM - 512GB SSD - Zabriskie Beige
I would recommend this to a friendRated 5 out of 5 stars
Awesome laptops
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and operates at an awesome speed. Great for my kids and their school work.
This review is from ASUS - Zenbook A14 14" FHD+ OLED Laptop - Copilot+ PC - Snapdragon X Plus - 16GB RAM - 512GB SSD - Zabriskie Beige
I would recommend this to a friendRated 3 out of 5 stars
Great portability but issues with the paint.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recieved this laptop open box, supposedly in excellent condition. I thought the biege color looked really nice. However, there is something wrong with the ceraluminum coating they advertise, apparently with this color. Its gets dark smudges around the wrist areas, mine came like that. I googled it and apparently other people have had this issue. I’d be surprised if Asus didn’t know about this issue. Other than that its one of the best laptops ive owned in terms of portabilty. Its very slim and super light weight. Im still suprised every time I pick it up. Id try to get a Zenbook in a different color though.
This review is from ASUS - Zenbook A14 14" FHD+ OLED Laptop - Copilot+ PC - Snapdragon X Plus - 16GB RAM - 512GB SSD - Zabriskie Beige
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Bear13,
Thank you for sharing your experience with the ASUS UX3407QA laptop. We sincerely apologize for the concern you’ve encountered with the ceraluminum coating and the smudging you noticed on the beige finish, and we regret any inconvenience this may have caused.
Please be assured that your feedback will be passed along to our internal teams for further review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2507000882-0016" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Rated 1 out of 5 stars
AVOID OCEANSIDE ca ( Mark the Manager )
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well to be frank. The laptop has been a big disappointment with both the manufacturer and BestBuy. I bought this as a gift to my daughter who lives in California. I thought that the price was okay. I got the same one a year earlier for 100 dollars less and with touchscreen so kind of of a downgrade. All of that is fine. My daughter who had used it for maybe a few days said it was working just fine and that the colors are amazing on it. Then a week later she went to turn it on and it has an error code. She charged it for about 2 days with the charger that it came with. She then called me and I said to her to take it to bestbuy they should take it since it has been less than 30 days. She took it to the Oceanside CA BestBuy. They told her because it wasn't in the 14 day return they couldn't give her a refund. My daughter said to Mark who is the Manager that is is absolutely ridiculous since it was brand new. Mark told her some interesting words to her ( not nice and not professional). I spoke to Customer Service Corporate Headquarters about his behavior. That is their policy. That's okay , but then she went to the geek bar and she talk to geek squad there where they said to her if get the upgraded membership we can then give you a refund I think it cost about $179.99 dollars where they honor 60 day return. My daughter called me in a panic , they said they wont do the return unless we give them the upgrade. I talked to them and in the end I said its like they have you at gun point give me money or we wont do anything. One of the other solutions was to send it back to Asus where it might take 3-5 weeks. My daughter is a student where this was completely unacceptable. BestBuy , maybe your suffering due to amazon and other retail stores out there , but you have lost me as a customer . That's okay I am just one person. In the end the laptop turn back on mysteriously it wasnt turning on and working because it was fully not charged. I can only imagine that this will be a lemon in a few years.
This review is from ASUS - Zenbook A14 14" FHD+ OLED Laptop - Copilot+ PC - Snapdragon X Plus - 16GB RAM - 512GB SSD - Zabriskie Beige
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jackieisthebest,
Thank you for your feedback.
We certainly understand your disappointment the quality of the product you received and the inconvenience this may have caused if you experienced a system error after a few days of usage.
ASUS is an ISO certified company, and as a result, all products go into a strict quality manufacturing standard. All ASUS products undergo intensive quality control testing and inspections that ensure each one is trouble-free. The system error is a random problem, possibly just a system glitch. ASUS provides warranty coverage for the product. We recommend you send the product in for service to determine if this is a hardware issue so this may be resolved immediately. An RMA number is required to send it in for service. For RMA details, please go to: https://www.asus.com/us/support/article/818/. If you need more information or further assistance with the warranty for the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Rated 5 out of 5 stars
Excelant
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this project because of it fits all my needs
This review is from ASUS - Zenbook A14 14" FHD+ OLED Laptop - Copilot+ PC - Snapdragon X Plus - 16GB RAM - 512GB SSD - Zabriskie Beige
I would recommend this to a friendRated 5 out of 5 stars
Light and fast
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would recommend if your looking for a laptop to carry around that is not too big or heavy. The finish on this is very smooth you can feel it when typing. This has a snapdragon processor making it one of the most energy efficient computers out there. More than enough ram and storage for most usages.
This review is from ASUS - Zenbook A14 14" FHD+ OLED Laptop - Copilot+ PC - Snapdragon X Plus - 16GB RAM - 512GB SSD - Zabriskie Beige
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Zero issues, easy to setup and use best laptop ive had in a while, nice update from what i had
This review is from ASUS - Zenbook A14 14" FHD+ OLED Laptop - Copilot+ PC - Snapdragon X Plus - 16GB RAM - 512GB SSD - Zabriskie Beige
I would recommend this to a friendRated 5 out of 5 stars
Light & Compact
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so great! Light, compact, and performs well.
This review is from ASUS - Zenbook A14 14" FHD+ OLED Laptop - Copilot+ PC - Snapdragon X Plus - 16GB RAM - 512GB SSD - Zabriskie Beige
I would recommend this to a friendRated 5 out of 5 stars
Good laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solid laptop at a good price point. Light weight. Has held up well after a good amount of use by a 7 year old. Highly recommend.
This review is from ASUS - Zenbook A14 14" FHD+ OLED Laptop - Copilot+ PC - Snapdragon X Plus - 16GB RAM - 512GB SSD - Zabriskie Beige
I would recommend this to a friendRated 5 out of 5 stars
Zenbook review
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this open box for my wife. Shes using it for work and loves it!
This review is from ASUS - Zenbook A14 14" FHD+ OLED Laptop - Copilot+ PC - Snapdragon X Plus - 16GB RAM - 512GB SSD - Zabriskie Beige
I would recommend this to a friendRated 5 out of 5 stars
Computer review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen is big and easy to view. Display is clear and bright and comfortable to look at. Also use the other display so easier to multitask. Userr friendly control.
This review is from ASUS - Zenbook A14 14" FHD+ OLED Laptop - Copilot+ PC - Snapdragon X Plus - 16GB RAM - 512GB SSD - Zabriskie Beige
I would recommend this to a friendRated 5 out of 5 stars
Fantastic Deal
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic laptop for people that dont need to spend unnecessary amounts of money for great performance.
This review is from ASUS - Zenbook A14 14" FHD+ OLED Laptop - Copilot+ PC - Snapdragon X Plus - 16GB RAM - 512GB SSD - Zabriskie Beige
I would recommend this to a friendRated 4 out of 5 stars
Good laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop works very well. It was a little pricey but so far it is working well.
This review is from ASUS - Zenbook A14 14" FHD+ OLED Laptop - Copilot+ PC - Snapdragon X Plus - 16GB RAM - 512GB SSD - Zabriskie Beige
I would recommend this to a friendRated 5 out of 5 stars
Descent performance, nicely built
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.nicely built hardware and extremely light laptop, packed with modern specs for daily productivity usage. Would be a lot better if this model is a touch-screen.
This review is from ASUS - Zenbook A14 14" FHD+ OLED Laptop - Copilot+ PC - Snapdragon X Plus - 16GB RAM - 512GB SSD - Zabriskie Beige
I would recommend this to a friendRated 5 out of 5 stars
lightweight and classic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.so far its great. love how light it is like an ipad. set up was easy. charged quickly,
This review is from ASUS - Zenbook A14 14" FHD+ OLED Laptop - Copilot+ PC - Snapdragon X Plus - 16GB RAM - 512GB SSD - Zabriskie Beige
I would recommend this to a friendRated 5 out of 5 stars
Love ot
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Lightweight, great screen. Easy to manage my work
This review is from ASUS - Zenbook A14 14" FHD+ OLED Laptop - Copilot+ PC - Snapdragon X Plus - 16GB RAM - 512GB SSD - Zabriskie Beige
I would recommend this to a friend


























